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Application Interface Design

Garrett Dimon
October 06, 2008

Application Interface Design

An exhaustive behind-the-scenes exploration of application interface design through the lens of building a SaaS bug and issue tracker. It focused on evaluating what to include and exclude and how minor decisions could have wide-ranging ripple effects in the design and user experience.

Garrett Dimon

October 06, 2008
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  1. Seth Godin To really stand for something, you must make

    difficult decisions, mostly about what you won’t do. “ ”
  2. Steve Jobs [Innovation] comes from saying no to 1,000 thigns

    to make sure we don’t get on the wrong track or try to do too much. We’re always thinking about new markets we could enter, but it’s only by saying no that you can concentrate on the things that are really important. “ ”
  3. Status Resolution Assignee Opener Creation Date Due Date Category Type

    Release Priority Severity Impact LOE (Estimated) LOE (Actual) Browser/OS Relationships Keep it. Redundant with the resolving comment. Keep it. Captured implicitly. Captured implicitly. Always “yesterday”. Priority should dictate this. Keep it. Overkill. Handle with categories. Soon, but not yet. Keep it. Factor it into Priority. Factor it into Priority. Creates overhead and doesn’t belong. Creates overhead and doesn’t belong. Doesn’t apply to issues. Capture in comments. Capture in comments.
  4. Eat your own dogfood. Get to a point where you

    can and will use it yourself.
  5. Development Time Publicly Available Publicly Available Development Time OPTION 1

    Later Launch OPTION 2 Earlier Launch The Late Launch The Early Launch
  6. Development Time Publicly Available Publicly Available Development Time OPTION 1

    Later Launch OPTION 2 Earlier Launch Feature A Feature C Feature B Feature D Feature E
  7. Development Time Publicly Available Publicly Available Development Time OPTION 1

    Later Launch OPTION 2 Earlier Launch The Overlap Window Safe Risky
  8. [email protected] A B C D E F A B C

    D E F C The browser isn’t the only interface to design for.
  9. Credits Chipmunk & Apple Core - http://flickr.com/photos/qmnonic/2649575878/ Stone Writing -

    http://flickr.com/photos/madzik/33230383/ Disco Dolphin - http://flickr.com/photos/bionicteaching/1485798979/ Puppy Tug of War - http://flickr.com/photos/b1n4ry/6926617/ Camo Cat - http://flickr.com/photos/bcorreira/1897923229/ Emphasis Flower - http://flickr.com/photos/prakhar/2348656344/ Jump - http://flickr.com/photos/benmcleod/186110878/ Lego People - http://flickr.com/photos/joeshlabotnik/305410323/ Turtle - http://flickr.com/photos/randomurl/763741547/ Water Ripples - http://flickr.com/photos/trvr3307/23203774/ Sharing - http://flickr.com/photos/ryanr/142455033/ Not Sharing - http://flickr.com/photos/ryanr/142454711/in/photostream/ Waffle - http://flickr.com/photos/dasqfamily/2255557633/ Dog food - http://flickr.com/photos/direz/2845924068/ Thank You - http://flickr.com/photos/gi/304120801/