abstract because it’s easy and everyone else does it (including AI) • But *: ◦ It’s more likely to be believed if it’s concrete ◦ It’s more likely to be remembered if it’s concrete ◦ It’s more likely to be understood if it’s concrete * Truth From Language and Truth From Fit: The Impact of Linguistic Concreteness and Level of Construal on Subjective Truth - Hansen & Wänke, Personality & Social Psychology Oct 2010 linkedin.com/charli-hunt #BrightonSEO