Simple Usability Testing for Designers

I gave this HOW Designcast on December 13, 2012.

Christopher Butler

December 13, 2012

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Transcript

None
People are weird u
People are weird unpredictable.
People are weird change.
We need their feedback. “
“You don’t learn anything until you start showing it to
people.” ! -David Kelly, IDEO
So, how do we do that?
Usability Testing
Usability Testing Simple
Not this.
Or this.
None
→ A quiet space
↓ A computer
→ A webcam
→ Screen- capture software
↓ A volunteer
← A moderator
A test plan ↑
Goal-Focused Testing
← Homepage Orientation Step 1. Details: ! 1-2 minutes No
clicking! ! Question: ! What is this website about?
← 2-3 Goal- Focused Tasks Step 2. Details: ! 1-2
minutes each ! !
Biases!
None
Ten-Second Tests
← 0:10 to view, then hide page Process : Questions:
! What was the page about? ! Was the page trustworthy? ! What stood out? ! !
None
Design can be a Welcome or an Exit sign.
...uh, mobile? Hello...
None
None
None
Great, so how do I convince my boss?
Thank You! Get in touch: @ chrbutler newfangled.com/signup → Also,
I have a book