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On-call Engineering

On-call Engineering

Tatsuhiko Kubo

January 30, 2017
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  1. Mercari Engineering BlogͰ΋Ұ෦ެ։த • PascalʙPuree + ngx_lua + Fluentd +

    BigQueryͰͭ͘ΔϝϧΧϦͷϩά෼ੳج൫ʙ • http://tech.mercari.com/entry/2015/09/09/163007 • DockerͱMakeΛར༻ͨ͠RPMύοέʔδͷϏϧυ؀ڥ • http://tech.mercari.com/entry/2016/08/15/163219 • ϋΠύϑΥʔϚϯεGaurunʙϝϧΧϦͷେن໛ϓογϡ഑৴Λࢧ͑Δϛυϧ΢ΣΞʙ • http://tech.mercari.com/entry/2016/11/08/170343 • ؂ࢹ͚ͩ͡Όͳ͍ʂσϓϩΠʹMackerelΛ࢖͏࿩ • http://tech.mercari.com/entry/2016/11/14/120000 refs: http://tech.mercari.com/
  2. On-call౰൪ @ Mercari • SREνʔϜͰϩʔςʔγϣϯʢ̍िؒຖʹަ୅ʣ • ೔༵೔0:00͔Β౔༵೔23:59 • ΞϥʔτͷҰ࣍ड͚औΓͱۓٸରԠ •

    ٳ೔Ͱ΋15-20෼Ҏ಺ʹରԠͰ͖Δ͜ͱ͕๬·͍͠ • ฏ೔த͸ଞSRE͕ग़ࣾ͢Δ·Ͱࣗ୐଴ػ(SREશһ͕ిं௨ۈதͰ͋Δ ͜ͱΛආ͚Δ) • ౰൪த͸ߦಈʹ੍ݶ͕͔͔Δ
  3. bot touban call • On-call౰൪ʹి࿩Λ͔͚ΔίϚϯυ in Slack • Powered by

    PagerDuty • allΛ଍͢ͱSREશһʹి࿩ • Slack͕μ΢ϯͯ͠Δ৔߹ʹඋ͑ͯผ్ۓٸ࿈ བྷઌͷϦετΛwikiʹ·ͱΊͯ͋Δ