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Enterprise Messaging Workflows

Avatar for Mike Brevoort Mike Brevoort
October 27, 2017
Technology
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76

Enterprise Messaging Workflows

Presented at Jazoon Tech Days Fall 2017 in Zurich Switzerland
Avatar for Mike Brevoort

Mike Brevoort

October 27, 2017
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Transcript

  1. Enterprise Chatbots Mike Brevoort Jazoon Tech Days Zurich ! October

    27,2017

  2. tl;dr; Don’t write chatbots, build messaging workflows

  3. @mbrevoort

  4. 4 Everything we do starts by blending the sciences with

    the humanities - the robots with the pencils - the programmers with the designers.

  5. 5 [Sunsetting end of 2017]

  6. https://missions.ai

  7. [story work 100 years ago]

  8. None
  9. None
  10. None
  11. None
  12. None
  13. None
  14. None
  15. None
  16. None
  17. None
  18. None
  19. None

  20. Not very extensible "

  21. Every company is different

  22. Every team is different

  23. Every one is different

  24. “We realized that the true problem, the true difficulty, and

    where the greatest potential is – is building the machine that makes the machine. In other words, it’s building the factory. I’m really thinking of the factory like a product. - Elon Musk
  25. None

  26. How?

  27. Let’s build it!? First things first

  28. Let’s build it!? First things first • Mobile? • iOS

    ? Android? • Web? • Responsive? • Realtime? • Push notifications • Authentication? • Security • Behind the firewall? • What’s that? • Infrastructure • Who owns this?

  29. Team Messaging

  30. Anyone Connected Anywhere Any device Context Data Systems

  31. People Operating System

  32. Platform

  33. None
  34. None
  35. None
  36. None
  37. None
  38. None
  39. None
  40. None

  41. Bot Users

  42. Bot Users Slash Commands

  43. None

  44. 34

  45. 34

  46. 34

  47. 1 One moment you’re cute and fun…

  48. 1 The next moment, you’re an idiot

  49. Consider the state of the art

  50. None
  51. None

  52. These are not the bots you’re looking for.

  53. Messaging Apps

  54. Messaging Apps Integrations

  55. Messaging Apps Integrations Features

  56. Messaging Apps Integrations Features Experiences

  57. Messaging Apps Integrations Features Experiences Workflows

  58. Notifications

  59. Notifications

  60. #

  61. Notifications

  62. Notifications

  63. Actionable Notifications

  64. #

  65. Forms

  66. None

  67. Benedict Aji • https://www.youtube.com/watch?v=YD7VxUl3M_o&feature=share

  68. Benedict Aji • https://www.youtube.com/watch?v=YD7VxUl3M_o&feature=share

  69. Classification

  70. Classification

  71. Intelligent Notifications

  72. Intelligent Notifications

  73. People Classification

  74. Photo “mention” notification

  75. #

  76. None

  77. @mbrevoort Missions.ai