Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Communication Lighting Talk: MWRC 2012

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for tehviking tehviking
March 15, 2012
Programming
2
190

Communication Lighting Talk: MWRC 2012

Developer-stakeholder communication for maximum awesomeness.

Avatar for tehviking

tehviking

March 15, 2012
Tweet

More Decks by tehviking

See All by tehviking
The New Manager's Toolkit
Avatar for tehviking tehviking
0
360
The 5 Existential Crises of a Senior Developer
Avatar for tehviking tehviking
9
1.8k
Seven months in React: The perilous art of swimming upstream
Avatar for tehviking tehviking
7
1.7k
Surviving the Framework Hype Cycle
Avatar for tehviking tehviking
38
9.5k
Hacking Spacetime for a Successful Career
Avatar for tehviking tehviking
5
1.3k
Intro to Ember & Ember CLI
Avatar for tehviking tehviking
3
290
Ember in the Real World
Avatar for tehviking tehviking
3
310
My Little C Extension: Lego Robots are Magic
Avatar for tehviking tehviking
1
280
Bring Fun Back to JS: Refactoring Toward Ember
Avatar for tehviking tehviking
12
2.8k

Other Decks in Programming

See All in Programming
ロボットのための工場に灯りは要らない
Avatar for watany watany
10
2.9k
エンジニアの「手元の自動化」を加速するn8n 2026.02.27
Avatar for 西尾義英 symy2co
0
160
Rで始めるML・LLM活用入門
Avatar for wakama1994 wakamatsu_takumu
0
180
Go Conference mini in Sendai 2026 : Goに新機能を提案し実装されるまでのフロー徹底解説
Avatar for Takahito Yamatoya yamatoya
0
600
GC言語のWasm化とComponent Modelサポートの実践と課題 - Scalaの場合
Avatar for Rikito Taniguchi tanishiking
0
110
new(1.26) ← これすき / kamakura.go #8
Avatar for utagawa kiki utgwkk
0
2.3k
クライアントワークでSREをするということ。あるいは事業会社におけるSREと同じこと・違うこと
Avatar for nnaka2992 nnaka2992
1
340
Agent Skills Workshop - AIへの頼み方を仕組み化する
Avatar for Gota gotalab555
15
8.8k
The free-lunch guide to idea circularity
Avatar for Holly Cummins hollycummins
0
200
PostgreSQL を使った快適な go test 環境を求めて
Avatar for Kotaro Otaka otakakot
0
560
How to stabilize UI tests using XCTest
Avatar for Akio Itaya akkeylab
0
130
S3ストレージクラスの「見える」「ある」「使える」は全部違う ─ 体験から見た、仕様の深淵を覗く
Avatar for ya_ma23 ya_ma23
0
570

Featured

See All Featured
The Straight Up "How To Draw Better" Workshop
Avatar for Dennis Kardys denniskardys
239
140k
Bash Introduction
Avatar for André Augusto Costa Santos 62gerente
615
210k
The Limits of Empathy - UXLibs8
Avatar for Cassini Nazir cassininazir
1
260
The Anti-SEO Checklist Checklist. Pubcon Cyber Week
Avatar for Ryan Jones ryanjones
0
92
Evolution of real-time – Irina Nazarova, EuRuKo, 2024
Avatar for Irina Nazarova irinanazarova
9
1.2k
We Analyzed 250 Million AI Search Results: Here's What I Found
Avatar for Josh Blyskal joshbly
1
970
The Success of Rails: Ensuring Growth for the Next 100 Years
Avatar for Eileen M. Uchitelle eileencodes
47
8k
AI Search:
Where Are We & What Can We Do About It?
Avatar for Aleyda Solis aleyda
0
7.1k
Mozcon NYC 2025: Stop Losing SEO Traffic
Avatar for Sam Torres samtorres
0
180
svc-hook: hooking system calls on ARM64 by binary rewriting
Avatar for Akira Moroo retrage
2
170
Odyssey Design
Avatar for Ryan Kendrick rkendrick25
PRO
2
550
Pawsitive SEO: Lessons from My Dog (and Many Mistakes) on Thriving as a Consultant in the Age of AI
Avatar for David Carrasco davidcarrasco
0
87

Transcript

  1. HI EVERYBODY.

  2. WE NEED TO TALK. ABOUT COMMUNICATION.

  3. YOUR JOB IS HARD.

  4. unsolvable problems unpredictable timelines avoiding distractions quality vs. timeliness changing

    landscape subject matter expertise

  5. unsolvable problems unpredictable timelines avoiding distractions quality vs. timeliness changing

    landscape subject matter expertise ESTIMATE THIS

  6. I APOLOGIZE ...but there’s more

  7. I LOVE YOU. but sometimes

  8. I GRIND MY TEETH photo: Jared Zimmerman via Flickr

  9. COMMUNICATION MATTERS.

  10. COMMUNICATION IS NOT ABOUT: impressing your boss “building your brand”

    growing your influence

  11. DO THOSE THINGS THOUGH

  12. DO THOSE THINGS THOUGH

  13. 5 KEYS

  14. COMMUNICATE... LIKE, AT ALL. 1.

  15. “what shall we use to fill the empty spaces where

    we used to talk?”

  16. NET POSITIVE photo: PDR via Flickr

  17. ANTICIPATE. 2.

  18. THAT MEANS EMPATHY

  19. PRACTICE EMPATHY photo: Rebecca Weaver via Flickr

  20. SCRUB FOR JARGON

  21. METAPHOR & COMMON LANGUAGE photo: r h via Flickr

  22. LISTEN. 3.

  23. SHELVE DISAGREEMENTS photo: trawin via Flickr

  24. DON’T BE PASSIVE-AGGRESSIVE

  25. “You’re technically correct. The best kind of correct.”

  26. 4. ADJUST.

  27. ADJUST FOR AUDIENCE photo: marfis75 via Flickr photo: marfis75 via

    Flickr

  28. ADJUST FOR MEDIUM photo: Reeding Lessons via Flickr photo: marfis75

    via Flickr

  29. BE OPEN TO FEEDBACK

  30. LISTEN FOR PATTERNS

  31. CARE LIKE CRAZY. 5.

  32. “GIVE IT 5 MINUTES”

  33. RESIST THE URGE TO TAKE YOUR BALL AND GO HOME

    photo: Mike Rastiello via Flickr

  34. CYNICAL JOKES DULL YOUR ABILITY TO CARE

  35. PRACTICE/STUDY XP “METAPHOR” JOE O’BRIEN’S WORKSHOP GIVE PRESENTATIONS

  36. COME FROM A PLACE OF LOVE Apologies to @tenderlove

  37. THANK YOU. SERIOUSLY. <3 @tehviking