Confusion, Blockers • What are we making? • We have a strong vision for our product, and we're doing important work together every day to fulfill that vision. • I have the context I need to confidently make changes while I'm working. • I am proud of the work I have delivered so far for our product. • I am learning things that I look forward to applying to future products. • My workstation seems to disappear out from under me while I'm working. • It's easy to get my workstation into the state I need to develop our product. • What aspect of our workstation setup is painful? • It's easy to run our software on my workstation while I’m developing it. • I can boot our software up into the state I need with minimal effort. • What aspect of running our software locally is painful? What could we do to make it less painful? • It's easy to run our test suites and to author new ones. • Tests are a stable, reliable, seamless part of my workflow. • Test failures give me the feedback I need on the code I am writing. • What aspect of production support is painful? • We collaborate well with the teams whose software we integrate with. • When necessary, it is within my power to request timely changes from other teams. • I have the resources I need to test and code confidently against other teams' integration points. • What aspect of integrating with other teams is painful? • I'm rarely impacted by breaking changes from other tracks of work. • We almost always catch broken tests and code before they're merged in. • What aspect of committing changes is painful? • Our release process (CI/CD) from source control to our story acceptance environment is fully automated. • If the release process (CI/CD) fails, I'm confident something is truly wrong, and I know I'll be able to track down the problem. • What aspect of our release process (CI/CD) is painful? • Our team releases new versions of our software as often as the business needs us to. • We are meeting our service-level agreements with a minimum of unplanned work. • When something is wrong in production, we reproduce and solve the problem in a lower environment. Sources: "Developer Toil: The Hidden Tech Debt," Susie Forbath, Tyson McNulty, and Coté, August, 2022.