develops models that detect risk/fraud among merchants who use our Quickbooks products to perform credit card / ACH transactions with their customers. So if we’re evaluating individual transactions, and we deem some to be high risk, then we pass them along to agents who review them more closely and determine whether to take some sort of action on the transaction. However, we want to be able to provide guidance to these agents - we don’t want to simply provide some sort of risk score, we want to provide some sort of human-readable intuitions regarding the score to point the agents in (what we believe to be) the right direction with their investigation Edmunds: Dealer Churn