social service systems and basic needs programs—those that offer housing, food, healthcare, childcare, and income support—are not fragmented safety nets, but intentional infrastructure for long-term opportunity towards two-generation economic mobility. A nation where all families receive unconditional support every step of the way, and where staff feel empowered and equipped to channel the passion that brought them to public service into truly uplifting the families they serve. This is not just possible, it is necessary. This transformation begins by recognizing basic needs not as temporary aid, but as critical and vital public, economic infrastructure, just as essential to family thriving as any job training or education program: Stable housing drives educational outcomes10. Affordable childcare opens doors to higher education and better jobs11. Cash support reduces toxic stress, improves health outcomes, and empowers families to focus on long-term planning.12 Together, they provide the stability that makes family economic mobility possible.13 Yet, even the best policies fail when systems are hard to access or perpetuate stigma. Administrative burdens and rigid eligibility rules create unnecessary barriers for families, while disempowering the caseworkers and staff who want to help them succeed.14 Bureaucratic complexities, fear of consequences, general distrust, eligibility and language 10 Brennan, M., Reed, P., & Sturtevant, L. A. (2014, November). The impacts of affordable housing on education: A research summary. Center for Housing Policy. 11 Reichlin Cruse, L., Holtzman, T., Gault, B., Croom, D., & Polk, P. (2019, April 11). Parents in college by the numbers. Institute for Women’s Policy Research & Ascend at the Aspen Institute. 12 Chao, B., Heneghan, M., Hashash, S., DeFabio, C., Prophete, C., & Roy, V. (2025). The resilience factor: Cash as a tool towards better health for young families. Economic Security Project. 13 Bogle, M., Acs, G., Loprest, P. J., Mikelson, K., & Popkin, S. J. (2016). Building blocks and strategies for helping Americans move out of poverty. US Partnership on Mobility from Poverty. Washington, DC: Urban Institute. 14 Moynihan, D., Herd, P., & Harvey, H. (2015). Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions. Journal of Public Administration Research and Theory: J-PART, 25(1), 43–69. 15 Lacarte, V. (2024, October). Explainer: Immigrants and the use of public benefits in the United States. Migration Policy Institute. 16 Gonzalez, D., Bernstein, H., Karpman, M., & Kenney, G. M. (2024, August). Mixed-status families and immigrant families with children continued avoiding safety-net programs in 2023. Washington, DC: Urban Institute. 17 Anderson, T., Coffey, A., Daly, H., Hahn, H., Maag, E., & Werner, K. (2022, January). Balancing at the edge of the cliff: Experiences and calculations of benefit cliffs, plateaus, and trade-offs. Washington, DC: Urban Institute. 18 Jackson-Spieker, K. & Barrows, A. (2024, January). Experts by Experience: How engaging people with lived experience can improve social services. Center for Behavioral Design and Social Justice, Project Evident. barriers deter immigrant families from accessing public benefits15—with 1 in 6 avoiding them altogether out of fear of immigration repercussions.16 That’s why transformation must be both structural and cultural: reimagining an inclusive public benefit system that reflects the real lives, aspirations, and strengths of all families. This transformation means shifting from benefits cliffs—where even a small rise in earnings leads to a sudden loss of support—to creating gradual off-ramps that promote stability instead of punishing progress.17 It means replacing dehumanizing language with strengths-based, dignity-first language and expanding what counts as evidence to include family feedback and lived experience.18 It means expanding protections and eligibility criteria, so all families can access support safely and equitably. Just as importantly, this transformation also requires supporting frontline staff with the tools and agency to build genuine relationships, not just enforce policies. Through our technical assistance work, LIFT is in partnership with staff across the country who are deeply committed to improving the lives of families. Across government, education, and healthcare, family- driven strategies like economic mobility coaching are being woven into the fabric of service delivery, replacing compliance-driven models with those that center care, autonomy, and trust. At LIFT, our north star is a system that operates on hope, money, and love. Our partnerships prove this vision is not only possible— it’s happening. 16