Future of the Web: Emotional Intelligence

Part 1 of 4 of The Future of the Web speaking series. Presented at UX London, 2016

Transcript

1. The Future of the Web AND HOW TO PREPARE FOR IT TODAY @petewsmart
2. @petewsmart Thank you for having me.
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6. www.
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11. @petewsmart “Any sufficiently advanced technology is indistinguishable from magic.” – ARTHUR C. CLARKE
12. @petewsmart What is magical for us today?
13. @petewsmart “We’re still in the first minute of the first day of the internet revolution” – SCOTT COOK
15. @petewsmart Consistent improvement to complete our own web-like existence – TIM BERNERS LEE
16. @petewsmart FRICTIONLESS
17. @petewsmart FRICTIONLESS HUMAN
18. @petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION
19. @petewsmart FRICTIONLESS HUMAN SELF ACTUALIZATION
20. EMOTIONAL INVISIBLE TANGIBLE @petewsmart ADAPTIVE
21. T H E F U T U R E O F T H E W E B I S @petewsmart EMOTIONAL
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27. @petewsmart Emotional Intelligence
28. @petewsmart Stimulus Recognize Filter Interpret Behavior
30. @petewsmart We have an evolutionary bias to create a web that understands more than us
31. @petewsmart
32. @petewsmart Stimulus Recognize Filter Interpret Behavior
33. @petewsmart 1. Natural language
34. 1801 - Jacquard Loom @petewsmart
35. 1943 - Colossus Valve Machine @petewsmart
36. @petewsmart
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38. @petewsmart Hello, I’m Amy. @petewsmart
39. @petewsmart Hello, I’m Amy. @petewsmart
40. @petewsmart
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43. @petewsmart Xiaoice
44. @petewsmart 1% of the entire population reached in 1 week Used by 40 million people today 35.4 jokes per second via Weibo Score 4.5 /4.7 for human vocal recognition
45. @petewsmart “When I am in a bad mood, I will chat with her, Xiaoice is very intelligent.” – User in Shenzen
46. @petewsmart Real-time sentiment analysis
47. “The most important thing in communication is hearing what isn’t said” Peter Drucker @petewsmart
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50. @petewsmart @petewsmart
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52. @petewsmart @petewsmart
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54. @petewsmart Xiaoice
55. @petewsmart 1. Natural language
56. 2. Facial language @petewsmart
57. “Our faces are organs of emotional communication; by some estimates, we transmit more data with our expressions than with what we say” - Raffi Khatchadourian, New York Times @petewsmart
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64. Specialised @petewsmart Commercialised Democratised Decentralised
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71. 2. Facial language @petewsmart
72. @petewsmart 3. Body language
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83. @petewsmart 3. Body language
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85. @petewsmart Siri
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87. @petewsmart
88. “We’re still in the first minute of the first day of the internet revolution” – SCOTT COOK
89. @petewsmart I’ll be sharing all of these examples, research and more after this talk at: Thank you
90. @petewsmart I know just the thing Peter…