Digital ethics is your opportunity to do better

Presentation for CXCon

Transcript

1. is your opportunity to Digital ethics do better Per Axbom Designer • Coach • Teacher
2. Mozambique. 1994.
4. Positive effects create smokescreens that keep us from seeing the negative ones.
5. More and more that smoke appears to be clearing…
6. https://gizmodo.com/predictim-claims-its-ai-can-flag-risky-babysitters-so-1830913997
7. @axbom
8. @axbom
9. @axbom “My transgender student’s legal name is showing on our online discussion board. How can I keep him from being outed to his classmates?” https://alistapart.com/article/trans-inclusive-design/
10. Covert Nudging Naive exclusion Naive recklessness Unmanaged conflict
12. @axbom
13. @axbom
14. @axbom Road space taken by 69 people on a bus on bicycles in cars
15. @axbom Road space taken by 69 people fossil-fuel cars electric cars autonomous cars
16. @axbom
17. @axbom
18. @axbom
19. @axbom
20. @axbom Frankie Fouganthin
21. @axbom Frankie Fouganthin
22. @axbom
23. Not being invited Not being able to pay Not being able to apply for a job Becoming less human Missing communication
24. @axbom Discover Define Develop Deliver
25. @axbom Discover Define Develop Deliver NORM / “MOST PEOPLE”
26. @axbom Discover Define Develop Deliver NORM / “MOST PEOPLE”
27. @axbom Discover Define Develop Deliver EDGE-CASE EDGE-CASE NORM / “MOST PEOPLE”
28. @axbom Photo by mark glancy from Pexels • express clear motives in decision-making • make visible the people who are otherwise not seen or heard • prioritize choices in technological development • understand when we should walk back a decision after understanding the consequences • create traceability (documentation) for ethical choices and considerations Working ethically allows you to
29. @axbom
30. @axbom Impact mapping How severe is this impact? How much do we contribute? How likely? How neglected/ vulnerable are those affected? What? Who?
31. The Inclusive Panda axbom.eu/panda
32. participants included excluded unwanted (non-participants) harmed by us at risk at risk The Inclusive Panda axbom.eu/panda
33. spoti.fi/investigatingconsequences
36. promotes wellbeing harmful to some harmful to some harmful to many harmful to many Ethical design is not about stopping technical innovation. It’s about influencing its direction. (with better maps and indicators)
37. promotes wellbeing harmful to some harmful to some harmful to many harmful to many Ethical design is not about stopping technical innovation. It’s about influencing its direction. (with better maps and indicators)
38. All companies will be outperformed by a more ethical version catering to the same needs.
39. All companies will be outperformed by a more ethical version catering to the same needs. You can decide to become that company. Today.
40. Thank you. Slides and links are on hello.axbom.com/cxcon