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Happy Clients
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Brian Warren
October 21, 2011
Design
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6.8k
Happy Clients
About making client-friendly CMS experiences. Presented at EECI2011.
Brian Warren
October 21, 2011
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Transcript
Happy Clients by Brian Warren @mrwarren
Introductions
Hi.
None
None
@JENNLUKAS APPROVED
Designer Friendly
Developer Friendly
Client Friendly?
Mindfulness
Features v. Process
Example: Locations
None
None
None
Point is: Talk to your clients.
Start your documentation now. Mindfulness:
•Project done: Documentation done •Team Communication •Wards off bad decisions
Ask yourself: How will I tell the next person how
to use this? “
None
None
None
If it’s hard to explain, you might have a problem.
Don’t be afraid to let your clients learn a bit
of code. SERIOUSLY.
Have I mentioned you should talk to your clients?
Let’s talk about custom fields
No, no, no.
Get in the habit of writing good field instructions.
Take the time to customize layouts.
You’ve got your client’s back, right?
Wrap Up • Mindfulness • Talk to your clients •
Write Documentation • Keep it simple, keep it flexible
Thanks! by Brian Warren @mrwarren