Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
870

Other Decks in Design

See All in Design
AIを身近に感じるために、デザイナー全員で一つのサービスを使ってみた
Avatar for Saiko.T _psyc0_
0
330
Ana Cortes Visual Development Portfolio 2025
Avatar for Ana Belen Cortes Diaz haruanleb
0
130
A Platform Connecting Brand Philosophy and Assets: "LY Corporation Design Hub"
Avatar for LINEヤフーTech (LY Corporation Tech) lycorptech_jp
PRO
0
460
Character Experience AI 〜 AIキャラクターのつくりかた 〜
Avatar for 株式会社スマートバンク smartbank
1
400
ユーザー像を「みてね」らしく可視化する　家族アルバムみてねUXリサーチチームの取り組み
Avatar for MIXI DESIGN mixi_design
PRO
3
300
チームで事業価値を生み出す、プロアクティブなデザイナーになるための道のり/ Designship2025_Naya
Avatar for 株式会社ルート root_recruit
PRO
0
260
「批評」を習慣にするための仕組みと場のデザイン/uxdesign202507
Avatar for 日本経済新聞社 エンジニア採用事務局 nikkei_engineer_recruiting
6
920
佐藤千晶｜ポートフォリオ
Avatar for 佐藤千晶 chimi_chia
0
260
Correspondence：共に生成していく過程
Avatar for Akira Motomura akiramotomura
0
130
「自分の仕事はどこまで？」と問い続けたら。デザイナーの「視座」を考える
Avatar for Takeru Mukai mukai_takeru
0
220
Vibe Coding デザインシステム
Avatar for poteboy poteboy
3
1.4k
新卒の目から見たサイボウズのデザイン組織
Avatar for 小林諒大 ryota5884
0
240

Featured

See All Featured
For a Future-Friendly Web
Avatar for Brad Frost brad_frost
180
10k
Automating Front-end Workflow
Avatar for Addy Osmani addyosmani
1371
200k
Designing Experiences People Love
Avatar for Jonathan Moore moore
142
24k
Writing Fast Ruby
Avatar for Erik Berlin sferik
630
62k
StorybookのUI Testing Handbookを読んだ
Avatar for Shingo Yamazaki zakiyama
31
6.3k
実際に使うSQLの書き方 徹底解説 / pgcon21j-tutorial
Avatar for soudai sone soudai
PRO
192
56k
RailsConf 2023
Avatar for Aaron Patterson tenderlove
30
1.3k
Fight the Zombie Pattern Library - RWD Summit 2016
Avatar for Marcelo Somers marcelosomers
234
17k
Connecting the Dots Between Site Speed, User Experience & Your Business [WebExpo 2025]
Avatar for Tammy Everts tammyeverts
10
650
Done Done
Avatar for chrislema chrislema
186
16k
Thoughts on Productivity
Avatar for Jon Yablonski jonyablonski
73
4.9k
Fashionably flexible responsive web design (full day workshop)
Avatar for Andy Clarke malarkey
407
66k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren