Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Sponsored · Your Podcast. Everywhere. Effortlessly. Share. Educate. Inspire. Entertain. You do you. We'll handle the rest. →
Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
880

Other Decks in Design

See All in Design
デザイナーがAIを使い倒して爆速プロダクト開発！社内ハッカソンでの取り組み紹介
Avatar for 都村　美帆 abokadotyann
9
3k
デザイナーとエンジニアで 同じ山に登ろう
Avatar for moco moco1013
0
160
アクセシビリティ推進を続けられるようにするヒント - Accessibility Conference CHIBA 2025
Avatar for uto usui uto
0
200
見栄えと使いやすさの先にある 特別感 をデザインする / Designing a Sense of Specialness Beyond Aesthetics and Usability
Avatar for 株式会社ビットキー / Bitkey Inc. bitkey
PRO
0
260
Spacemarket Brand Guide
Avatar for Spacemarket spacemarket
2
200
root COMPANY DECK / We are hiring！
Avatar for 株式会社ルート root_recruit
2
26k
コンテンツ作成者の体験を設計する
Avatar for Chiaki Okamoto chiilog
0
110
AIでデザインをつくる：基礎編
Avatar for 太田賢一 kenichiota0711
3
2.6k
ユーザー像を「みてね」らしく可視化する　家族アルバムみてねUXリサーチチームの取り組み
Avatar for MIXI DESIGN mixi_design
PRO
3
760
「デザイン」の自分ごと化から始める、デザインピープルのふるまい
Avatar for mewmo mewmo
PRO
0
170
ドルちゃん
Avatar for ドルちゃん design_dolphins
0
570
プロダクトデザイナーに学ぶ、『見る気が起きる』ダッシュボードの作り方 / Creating Engaging Dashboards: Lessons from Product Designers
Avatar for yamamoto-yuta yamamotoyuta
2
580

Featured

See All Featured
The untapped power of vector embeddings
Avatar for Frank van Dijk frankvandijk
2
1.6k
Measuring & Analyzing Core Web Vitals
Avatar for Philip Tellis bluesmoon
9
760
技術選定の審美眼（2025年版） / Understanding the Spiral of Technologies 2025 edition
Avatar for Takuto Wada twada
PRO
117
110k
No one is an island. Learnings from fostering a developers community.
Avatar for Antonio thoeni
21
3.6k
Measuring Dark Social's Impact On Conversion and Attribution
Avatar for Stephen Akadiri stephenakadiri
1
140
ピンチをチャンスに：未来をつくるプロダクトロードマップ #pmconf2020
Avatar for Aki / @LoveIdahoBurger aki_iinuma
128
55k
How To Stay Up To Date on Web Technology
Avatar for Chris Coyier chriscoyier
791
250k
Jess Joyce - The Pitfalls of Following Frameworks
Avatar for Tech SEO Connect techseoconnect
PRO
1
78
How to train your dragon (web standard)
Avatar for Monica Dinculescu notwaldorf
97
6.5k
Color Theory Basics | Prateek | Gurzu
Avatar for Gurzu gurzu
0
210
For a Future-Friendly Web
Avatar for Brad Frost brad_frost
183
10k
Art, The Web, and Tiny UX
Avatar for Lynn Fisher lynnandtonic
304
21k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren