Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
870

Other Decks in Design

See All in Design
サービスデザインにおける、 映像活用の可能性（Spectrum Tokyo Meetup #18）
Avatar for Akihide Kanai ka71
0
160
Мышление историями. Как текстовые модели поведения помогают дизайнеру проектировать
Avatar for Andrew Shapiro ashapiro
0
130
CursorでAI活用のナレッジベースを構築する
Avatar for 神崎 kanzaki
0
600
Light My Fire/ハートに火をつけるコミュニティ
Avatar for kgsi kgsi
1
150
ブランドパーソナリティ言語化における生成AI活用の実際
Avatar for Hiroki Hosaka h0sa
0
250
1920*1080pxに設定したケース / Google Slide Size Test
Avatar for Arthur arthur1
0
3.2k
街・都市という眼差し。まちづくりにおける規範と実践
Avatar for S.SAKAMON sakamon
0
120
Goodpatch Tour💙 / We are hiring!
Avatar for Goodpatch Inc. goodpatch
31
880k
Kid Cowboy 103
Avatar for Marilu Molina marilutwin
0
300
地理院地図をもっと楽しく！れきちず新機能のご紹介
Avatar for Hajime Kato hjmkth
1
110
Marpで推しCSSスライドを作ろう！ / marp-with-favorite-css
Avatar for ふじえもん fujiemon
0
490
教育分野に強いUIデザイナー / 山口哲弘ポートフォリオ
Avatar for 山口哲弘 t2yamaguchi429
0
680

Featured

See All Featured
KATA
Avatar for Megan Lloyd mclloyd
32
14k
Scaling GitHub
Avatar for Zach Holman holman
462
140k
Done Done
Avatar for chrislema chrislema
185
16k
Become a Pro
Avatar for Speaker Deck speakerdeck
PRO
29
5.5k
Stop Working from a Prison Cell
Avatar for Chris Michel hatefulcrawdad
271
21k
Distributed Sagas: A Protocol for Coordinating Microservices
Avatar for Caitie McCaffrey caitiem20
333
22k
Dealing with People You Can't Stand - Big Design 2015
Avatar for Cassini Nazir cassininazir
367
26k
How STYLIGHT went responsive
Avatar for nonsquared nonsquared
100
5.7k
Building Better People: How to give real-time feedback that sticks.
Avatar for Will Jessup wjessup
367
19k
How to Think Like a Performance Engineer
Avatar for Harry Roberts csswizardry
25
1.8k
Code Reviewing Like a Champion
Avatar for maltzj maltzj
525
40k
Designing for Performance
Avatar for Lara Hogan lara
610
69k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren