Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
HUMANS ARE FALLIBLE
Search
Chaos Conf
September 26, 2019
Technology
0
510
HUMANS ARE FALLIBLE
Niran Fajemisin, Starbucks
Chaos Conf
September 26, 2019
Tweet
Share
More Decks by Chaos Conf
See All by Chaos Conf
INCIDENT REPRO & PLAYBOOK VALIDATION WITH CHAOS ENGINEERING
chaosconf
1
270
THINK BIG: CHAOS TESTING A MONOLITH
chaosconf
2
2.7k
EMBRACING CHAOS!
chaosconf
0
440
WELCOME FROM KOLTON
chaosconf
0
230
KEYNOTE: CHAOS ENGINEERING FOR PEOPLE SYSTEMS
chaosconf
9
30k
FORMING FAILURE HYPOTHESES
chaosconf
0
1.9k
HOT RECIPES FOR BUILDING CHAOS EXPERIMENTS
chaosconf
1
180
WHO OWNS CHAOS?
chaosconf
0
120
WHAT SHOULD I MONITOR?
chaosconf
0
210
Other Decks in Technology
See All in Technology
Python(PYNQ)がテーマのAMD主催のFPGAコンテストに参加してきた
iotengineer22
0
500
インフラとバックエンドとフロントエンドをくまなく調べて遅いアプリを早くした件
tubone24
1
430
アプリエンジニアのためのGraphQL入門.pdf
spycwolf
0
100
rootlessコンテナのすゝめ - 研究室サーバーでもできる安全なコンテナ管理
kitsuya0828
3
390
プロダクト活用度で見えた真実 ホリゾンタルSaaSでの顧客解像度の高め方
tadaken3
0
180
TypeScriptの次なる大進化なるか!? 条件型を返り値とする関数の型推論
uhyo
2
1.7k
Shopifyアプリ開発における Shopifyの機能活用
sonatard
4
250
OS 標準のデザインシステムを超えて - より柔軟な Flutter テーマ管理 | FlutterKaigi 2024
ronnnnn
0
210
Adopting Jetpack Compose in Your Existing Project - GDG DevFest Bangkok 2024
akexorcist
0
110
組織成長を加速させるオンボーディングの取り組み
sudoakiy
2
210
OCI Vault 概要
oracle4engineer
PRO
0
9.7k
DynamoDB でスロットリングが発生したとき/when_throttling_occurs_in_dynamodb_short
emiki
0
250
Featured
See All Featured
Being A Developer After 40
akosma
87
590k
Thoughts on Productivity
jonyablonski
67
4.3k
Fireside Chat
paigeccino
34
3k
Rebuilding a faster, lazier Slack
samanthasiow
79
8.7k
Product Roadmaps are Hard
iamctodd
PRO
49
11k
StorybookのUI Testing Handbookを読んだ
zakiyama
27
5.3k
Producing Creativity
orderedlist
PRO
341
39k
Faster Mobile Websites
deanohume
305
30k
The MySQL Ecosystem @ GitHub 2015
samlambert
250
12k
Making Projects Easy
brettharned
115
5.9k
Practical Orchestrator
shlominoach
186
10k
Scaling GitHub
holman
458
140k
Transcript
HUMANS ARE FALLIBLE
Niran Fajemisin Director of Engineering
Transitive Logic of Systems Fallibility* *(not really a thing but
we should make it one!)
Systems are built by humans + Humans are fallible Systems
are fallible ==
Failure is the one constant in any system ever built
Failure must be embraced… …and treated as a first class
construct
Culture of transparency, blamelessness, and accountability
Failure induces blame Fear of blame induces unchecked guardedness Unchecked
guardedness stifles innovation and growth
Change the language… …because words matter! We are in our
most vulnerable state after failing
Focus on the problem …not the individuals
Coaching to help identify areas of improvement Mentorship to help
develop skillset to change behavior
Collective ownership of failure + Shared success
Failing for the same reasons is not acceptable
Instrument all the things… …Your future self will thank you!
Observability Insight into what is and possibly what will be
Elasticity Autoscale in the face of changing workload Transparency Advocate for visibility across system domains Resiliency Responsiveness in the face of failure
“The greatest teacher, failure is” - Yoda
Q2 A TALENTED TECHNOLOGISTS DELIVERING TODAY a LEADING INTO THE
FUTURE