AirAsia DevOps Journey

AirAsia (Move) is a Malaysian low-cost airline that operates domestic and international flights to more than 165 destinations in 25 countries. It is the largest airline in Malaysia by fleet size and destinations served. AirAsia Launched Superapp in October 2020. The mobile app for Android and Apple originally focused on flights and related services, but as the Covid-19 pandemic severely restricted international travel, it was clear that AirAsia needed to broaden its scope.

Adding services such as food delivery, taxis, and hotels to Superapp proved to be highly successful. To date, the app has been downloaded 40 million times, with 13 million monthly active users, and 15 product and service offerings.

Transcript

1. Our DevOps Journey Danial Hui Head of Software Engineering Airasia MOVE
2. About Me • Head of Software Engineering of Airasia Superapp - e-commerce, food delivery, e-hailing, cloud infrastructure and SRE • Graduate with business degree and aspired to become entrepreneur or stand-up comedian, but end up in IT field • Generation X, > 20 years in software development, started career as developer with Java 1.0 & 1.1
3. Airasia • Voted as World Best Low-Cost Airlines 14 times • Asia Pacific 3rd Largest Airlines • Asia 5th Largest Airlines • FY2023 ◦ 57 millions passengers carried ◦ 162 operating aircraft
4. Airasia Superapp Travel & Lifestyle Superapp • 40 millions downloads • 13 millions MAU • 15 products & services ◦ Flights ◦ Hotels ◦ SNAP ◦ Ride ◦ Gifts ◦ MoveTix ◦ Dine-In ◦ Rewards
5. Airasia Superapp Tech Stats • 20+ Teams, ~ 130 MR per day • 150 Kubernetes Clusters • 80% resources in SE regions • 4k – 20k vCPU • 16k - 80k GB Memory • Highest RPS recorded – 16k
6. Tech Stacks
7. The Transition Infrastructure Team DevOps Tools and Platform Everything SRE Application SRE Challenges & Questions • Type of compute • Single Region or Multi Region? • Keeping up with the business changes? • Keeping up with the growth? • How to be ready to scale 10x instantly • Security
8. Lifecycle Friction Concept Business Development Operations Market OKR - SLO - SRE Agile DevOps Engagement Structure – SRE is partner engineering team for Dev, not an operations team
9. Load Test as Service GIT JMX Image Repo Cloud Storage Application JMeter Build pipeline config Database
10. Thank You