A quick introduction to Job Stories

More info can be found here: http://bit.ly/jobstories_links

Transcript

1. J O B S T O R I E S A Q U I C K I N T R O D U C T I O N T O
2. S O W H AT A R E J O B S T O R I E S ? • A new way to gather requirements • A twist on user stories • Refocusses on causality • Refocusses on motivation • Hey, we’re agile, right?
3. H I S T O RY • Job To Be Done philosophy • Intercom • Alan Klement
4. W H Y M O V E A WAY F R O M U S E R S T O R I E S ?
5. W H E R E ’ S T H E M O T I VAT I O N F O R A F E AT U R E O R R E Q U I R E M E N T ?
6. T H E P R O B L E M W I T H P E R S O N A S • Are they fully fleshed out? • So what if they are? • Meaningless data == Noise • Noise == Distraction • Narrows scope • Assumptions about role importance
7. C Y C L I C A L S T O R I E S “As a user, I want to have a widget, so that I can use the widget”
8. T O O M A N Y A S S U M P T I O N S • “I want to…” • According to whom? • Maybe there’s a better way • Too early in the process to devise a solution
9. W H Y M O V E T O J O B S T O R I E S ? T H E M O T I VA T I O N
10. W H Y J O B S T O R I E S ? • Focus on causality • Focus on motivation • Drops needless persona data • Leaves final solution open so best one can be ‘hired’
11. A N AT O M Y O F A J O B S T O RY H O W T O
12. S I T U AT I O N M O T I VAT I O N E X P E C T E D O U T C O M E
13. W H E N I ’ M M E E T I N G W I T H A C L I E N T, I WA N T T O I M P R E S S T H E M W I T H A G R E AT E X P E R I E N C E S O T H AT W E C A N D O B U S I N E S S T O G E T H E R F O R A L O N G T I M E
14. W H E N I ’ M H U N G RY A N D D O N ’ T H AV E A L O T O F T I M E I WA N T A WAY T O F E E L F U L L W I T H M I N I M A L E F F O R T S O T H AT I C A N G E T B A C K T O W H AT I WA S D O I N G A S A P.
15. S I T U AT I O N M O T I VAT I O N E X P E C T E D O U T C O M E
16. W H AT J O B S T O R I E S A R E N ’ T P I T FA L L S A N D FA L L A C I E S
17. W H AT J O B S T O R I E S A R E N ’ T • Replacing conversations with users • Substitute for other requirements gathering techniques • (HINT: same holds true for user stories, btw)
18. W R I T E B E T T E R J O B S T O R I E S T I P S & T R I C K S
19. T I P S A N D T R I C K S • Pile on context for the situation • Add plenty of force to the motivation
20. T I P S A N D T R I C K S • Make jobs modular • Play with 1st/3rd person, groups of people, etc • Avoid dictating solution immediately
21. T H A N K Y O U . @gee_forr Gabriel Fortuna All photography: unsplash.com More info: http://bit.ly/jobstories_links