Upgrade to Pro — share decks privately, control downloads, hide ads and more …

オムニチャネルを Intercom で。

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for Kiminari Homma Kiminari Homma
September 14, 2018
Technology
0
920

オムニチャネルを Intercom で。

Intercom 日本ユーザーコミュニティ キックオフ での資料です。

https://intercom.connpass.com/event/98821/

Avatar for Kiminari Homma

Kiminari Homma

September 14, 2018
Tweet

More Decks by Kiminari Homma

See All by Kiminari Homma
Twilio Meetup 東京 2022/11/11
Avatar for Kiminari Homma honkimi
0
72
Twilio iOS 徹底攻略
Avatar for Kiminari Homma honkimi
1
1.3k
2021年 Twilio Voice 報告
Avatar for Kiminari Homma honkimi
0
350
WebRTC ビジネスの失敗と成功
Avatar for Kiminari Homma honkimi
2
1.9k
最近の Twilio トレンド報告
Avatar for Kiminari Homma honkimi
0
420
Twilio Meet Up
Avatar for Kiminari Homma honkimi
0
86
利用ユーザーからみた Twilio の紹介
Avatar for Kiminari Homma honkimi
0
98
Zendesk App を Heroku で作ってみた話
Avatar for Kiminari Homma honkimi
0
170
国内における Twilio x Alexa
Avatar for Kiminari Homma honkimi
0
790

Other Decks in Technology

See All in Technology
Windows ファイル共有(SMB)を再確認する
Avatar for Murachi Akira murachiakira
PRO
0
220
「コントロールの三分法」で考える「コト」への向き合い方 / phperkaigi2026
Avatar for blue_goheimochi blue_goheimochi
0
130
夢の無限スパゲッティ製造機 #phperkaigi
Avatar for hideki kinjyo o0h
PRO
0
330
Kiro Meetup #7 Kiro アップデート (2025/12/15〜2026/3/20)
Avatar for Katz Ueno katzueno
2
210
めちゃくちゃ開発するQAエンジニアになって感じたメリットとこれからの課題感
Avatar for yama-cha-n ryuhei0000yamamoto
0
240
スピンアウト講座03_CLAUDE-MDとSKILL-MD
Avatar for overflow ,Inc overflowinc
0
780
AlloyDB 奮闘記
Avatar for hatappi hatappi
0
190
Phase09_自動化_仕組み化
Avatar for overflow ,Inc overflowinc
0
1.1k
A4）シラバスを超えて語る、テストマネジメント
Avatar for Sammy(MoritaMasami) moritamasami
0
110
Tebiki Engineering Team Deck
Avatar for Tebiki, Inc. tebiki
0
27k
SaaSに宿る21g
Avatar for Yamakan kanyamaguc
2
110
Zero Data Loss Autonomous Recovery Service サービス概要
Avatar for oracle4engineer oracle4engineer
PRO
3
13k

Featured

See All Featured
How to Create Impact in a Changing Tech Landscape [PerfNow 2023]
Avatar for Tammy Everts tammyeverts
55
3.3k
Responsive Adventures: Dirty Tricks From The Dark Corners of Front-End
Avatar for Vitaly Friedman smashingmag
254
22k
Chasing Engaging Ingredients in Design
Avatar for Sebastian Deterding codingconduct
0
150
Have SEOs Ruined the Internet? - User Awareness of SEO in 2025
Avatar for Akash Hashmi akashhashmi
0
290
Amusing Abliteration
Avatar for ianozsvald ianozsvald
0
140
How People are Using Generative and Agentic AI to Supercharge Their Products, Projects, Services and Value Streams Today
Avatar for Helen Beal helenjbeal
1
140
Designing for Performance
Avatar for Lara Hogan lara
611
70k
Let's Do A Bunch of Simple Stuff to Make Websites Faster
Avatar for Chris Coyier chriscoyier
508
140k
Embracing the Ebb and Flow
Avatar for Simon Collison colly
88
5k
The Cost Of JavaScript in 2023
Avatar for Addy Osmani addyosmani
55
9.8k
The Language of Interfaces
Avatar for Des Traynor destraynor
162
26k
[RailsConf 2023] Rails as a piece of cake
Avatar for Vladimir Dementyev palkan
59
6.4k

Transcript

  1. !LJNJIPN ΦϜχνϟωϧΛͰɻ

  2. ຊؒ ߖ੒ @kimihom CTO, selfree LLC CallConnect (ϒϥ΢βి࿩γεςϜ) ΧελϚʔαϙʔτ/ΧελϚʔαΫηε ؔ࿈ͷΦ΢ϯυϝσΟΞ

  3. ݅Ҏ্ʂ

  4. αʔϏε঺հ

  5. ϒϥ΢βి࿩γεςϜ

  6.  Կͷؔ܎͕͋Δͷʁ

  7. None

  8. ΦϜχνϟωϧΛ࣮ݱͰ͖·͢ɻ 9 ࠃ಺4BB4Ͱ਺গͳ͍ ͓ͦΒ͘།Ұ ͷ *OUFSDPN࿈ܞύʔτφʔ

  9. ΦϜχνϟωϧͱ͸ wސ٬ͱͷ΍ΓͱΓͰ࢖ΘΕΔνϟωϧ
 ϝʔϧνϟοτి࿩ର໘ϏσΦFUDʜ wνϟωϧ͕มΘͬͯ΋ɺ࿈ଓͨ͠ձ࿩ͱͯ͠ܨ͛ΒΕΔ

  10. (ྫ) Intercom ͷνϟοτʹͯ ސ٬ຬ଍౓ɺαϙʔτରԠ࣌ؒʹӨڹେ ઌ΄Ͳޚࣾͷ"͞Μͱి࿩ͨ͠ͷͰ͕͢ ͢Έ·ͤΜɺͲͷΑ͏ͳ͝༻݅Ͱ͠ΐ͏͔ʁ ྉۚʹؔͯ͠Ͱ͢Ͷɻͦͷޙɺ͍͔͕Ͱ͠ΐ͏͔ʁ ސ٬ ฐࣾB ฐࣾB

    ❌ ⭕

  11. *OUFSDPNͰి࿩൪߸Λอଘ *OUFSDPN͸ి࿩൪߸΋อଘͰ͖Δ ͔͠͠ɺ*OUFSDPNͰి࿩ͷडൃ৴ͷػೳ͸ఏڙ͍ͯ͠ͳ͍ ి࿩ͷ΍ΓͱΓ΋*OUFSDPNʹอଘ͍ͨ͠ɾɾɾʂ

  12. *OUFSDPNͷి࿩൪߸͋Γސ٬Λzಉظz

  13. *OUFSDPNʹ௨࿩ཤྺΛू໿

  14. ண৴࣌ʹ*OUFSDPNΛࢀর *OUFSDPNͷ֘౰ϖʔδ΁

  15. %FNP5JNF

  16. طʹࣾ΄Ͳ͕ $BMM$POOFDUͱ*OUFSDPNΛ࿈ܞͯ͠ ΦϜχνϟωϧαϙʔτΛ࣮ݱ͍ͯ͠·͢ɻ ॳΊͯ*OUFSDPNʹ͍ͭͯਂ͘ޠΕΔ ػձΛ௖͍ͯ͋Γ͕ͱ͏͟͝·͢ʂ

  17. ͓ΘΓʹ wνϟοτϝʔϧి࿩ͷར఺ɾܽ఺Λߟ͑ͯΈ͍ͯͩ͘͞ɻ w*OUFSDPNͰΦϜχνϟωϧΛ࣮ݱ͢Δ͜ͱͰɺ֤νϟωϧͷ ར఺Λ׆༻Ͱ͖·͢ɻ wࠓޙ΋*OUFSDPNϢʔβʔʹศརͳ৘ใ 4VQQPSU5JNFT ΍
 ػೳ $BMM$POOFDU Λఏڙ͠·͢ʂ

  18. 5IBOLT