The Deal: Quality and Developers Together

Why are developers and QA professionals so often at odds? We know that it takes both disciplines to make better software faster. So how do we get from an adversarial relationship to a beneficial one?

Join Jenny Bramble--Director of Quality Engineering--and Adrian P. Dunston--Director of Backend Engineering--as they discuss and explore The Deal: a pact between one test engineer and one software engineer that can make a huge impact for the two, for the teams around them by strengthening both disciplines. They will describe The Deal (development supports test; test keeps development safe) and introduce you to the team members that you should target to make The Deal with as well as timing and how to maintain the relationship.

If you've ever been on a toxic team and wanted to change it to something more positive, Jenny and Adrian are here to help guide you in the right direction.

Transcript

1. @jennydoesthings / @bitcapulet 1 Look at this bug you wrote. Why on earth would you do it THAT way?
2. @jennydoesthings / @bitcapulet 2 Look I'm done with that feature, and it works fine on MY machine.
3. @jennydoesthings / @bitcapulet 3 Oh good! We'll just have all the users do it on YOUR machine.
4. The Deal QA and Dev Together Jenny Bramble @jennydoesthings Adrian P. Dunston @bitcapulet
5. @jennydoesthings / @bitcapulet Hi! I’m Jenny! • Test Lead at Willowtree • Test-based human for most of my career • Human interfacing is my favorite thing • Two cats—Dante and Dax • My pronouns are she/her 5
6. Adrian P. Dunston adrian@bitcapulet.com @bitcapulet 6
7. Adrian P. Dunston adrian@bitcapulet.com @bitcapulet
8. @jennydoesthings / @bitcapulet 8 Low-trust Environment
9. “ Quality software is made by healthy relationships. Their main feature is psychological safety. @jennydoesthings / @bitcapulet 9
10. “ We believe that a partnership between one developer and one tester can have enormous impact. @jennydoesthings / @bitcapulet 10
11. How do you get there? 2 @jennydoesthings / @bitcapulet 1 What is the deal? 3 What happens next? 11 Contents
12. 1 @jennydoesthings / @bitcapulet What is the deal? 1 12
13. “ Dev supports test. @jennydoesthings / @bitcapulet 13
14. “ Dev supports test. Test keeps dev safe. @jennydoesthings / @bitcapulet 14
15. 1 @jennydoesthings / @bitcapulet Dev supports test. 15
16. • Amplify test's voice 1 @jennydoesthings / @bitcapulet 16 Dev supports test.
17. 1 • Amplify test's voice • Do fit and finish @jennydoesthings / @bitcapulet 17 Dev supports test.
18. 1 • Amplify test's voice • Do fit and finish • Mind the technology @jennydoesthings / @bitcapulet 18 Dev supports test.
19. 1 @jennydoesthings / @bitcapulet Test keeps dev safe. 19
20. • Practice healthy skepticism 1 @jennydoesthings / @bitcapulet Test keeps dev safe. 20
21. • Practice healthy skepticism • Keys to the culture 1 @jennydoesthings / @bitcapulet Test keeps dev safe. 21
22. • Practice healthy skepticism • Keys to the culture • Mental model of the system 1 @jennydoesthings / @bitcapulet Test keeps dev safe. 22
23. 1 @jennydoesthings / @bitcapulet 23 I prefer to keep them divided...
24. 1 @jennydoesthings / @bitcapulet How do you get there? 2 24
25. 1 @jennydoesthings / @bitcapulet How do you get there? 2 25 Build trust Shape the environment Have the Talk
26. @jennydoesthings / @bitcapulet 26 Build trust
27. @jennydoesthings / @bitcapulet 27 Build trust • Targeted praise
28. @jennydoesthings / @bitcapulet 28 Build trust • Targeted praise • Stick up for others
29. @jennydoesthings / @bitcapulet 29 Build trust • Targeted praise • Stick up for others • Own your mistakes
30. @jennydoesthings / @bitcapulet 30
31. What happens next @jennydoesthings / @bitcapulet 31 Shape the environment
32. @jennydoesthings / @bitcapulet 32 Shape the environment • Find alignment
33. @jennydoesthings / @bitcapulet 33 Shape the environment • Find alignment • Foster psychological safety
34. @jennydoesthings / @bitcapulet 34 Shape the environment • Find alignment • Foster psychological safety • Encourage relationships
35. @jennydoesthings / @bitcapulet 35 Shape the environment • Find alignment • Foster psychological safety • Encourage relationships • Shadow of the future
36. @jennydoesthings / @bitcapulet 36 Pick your person
37. • Reputation @jennydoesthings / @bitcapulet 37 Pick your person
38. • Reputation • Receptive @jennydoesthings / @bitcapulet 38 Pick your person
39. @jennydoesthings / @bitcapulet 39 Pick your person • Reputation • Receptive • Reliable
40. @jennydoesthings / @bitcapulet 40 Pick your person • Reputation • Receptive • Reliable • Role-power
41. @jennydoesthings / @bitcapulet 41 Have the talk
42. What happens next @jennydoesthings / @bitcapulet Timing is crucial! When you say is often as important as what you say. 42
43. Timing • Are you heading for a re-org? @jennydoesthings / @bitcapulet 43 Have the talk
44. Timing • Are you heading for a re-org? • Are y'all overworked? @jennydoesthings / @bitcapulet 44 Have the talk
45. Timing • Are you heading for a re-org? • Are y'all overworked? • Are you ready for a relationship? @jennydoesthings / @bitcapulet 45 Have the talk
46. “ Dax is cute @jennydoesthings / @bitcapulet 46
47. • Ask them what they want. @jennydoesthings / @bitcapulet 47 Have the talk
48. • Ask them what they want. • Set clear goals for the relationship. @jennydoesthings / @bitcapulet 48 Have the talk
49. • Then outline the deal. @jennydoesthings / @bitcapulet 49 Have the talk
50. “ Dev supports test. Test keeps dev safe. @jennydoesthings / @bitcapulet 50
51. • Then outline the deal. • Set clear expectations for behaviors. @jennydoesthings / @bitcapulet 51 Have the talk
52. 1 @jennydoesthings / @bitcapulet 52 I don't know what I want OR what to expect.
53. 1 @jennydoesthings / @bitcapulet What happens next? 3 53
54. @jennydoesthings / @bitcapulet 54 First a better duo...
55. @jennydoesthings / @bitcapulet 55 …then a better team!
56. @jennydoesthings / @bitcapulet It's about individuals There will be no certification in healthy relationships. 56
57. What happens next @jennydoesthings / @bitcapulet 57 Your experience follows you Your impact follows them
58. What happens next @jennydoesthings / @bitcapulet 58 Companies are made of relationships Make your relationships productive.
59. 1 @jennydoesthings / @bitcapulet 59 Say all of that again. I wasn't listening.
60. “ We believe that a partnership between one developer and one tester can have enormous impact. @jennydoesthings / @bitcapulet 60
61. “ Dev supports test. Test keeps dev safe. @jennydoesthings / @bitcapulet 61
62. @jennydoesthings / @bitcapulet 62 Thank you! Adrian P. Dunston @bitcapulet Jenny Bramble @jennydoesthings Dante Dax Dumpling Template by https://www.slidescarnival.com/