Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Intro of Heroku Support

Avatar for Keiko Oda Keiko Oda
May 22, 2014
Technology
0
440

Intro of Heroku Support

Heroku Meetup #12 恋に落ちるときはいつもハッピー LT
Avatar for Keiko Oda

Keiko Oda

May 22, 2014
Tweet

More Decks by Keiko Oda

See All by Keiko Oda
Practical Query Tuning in PostgreSQL
Avatar for Keiko Oda keiko713
1
120
Explain EXPLAIN
Avatar for Keiko Oda keiko713
20
4.9k
Exploring Postgres VACUUM with the VACUUM Simulator
Avatar for Keiko Oda keiko713
5
15k
Introduction to Netlify
Avatar for Keiko Oda keiko713
1
110
What really happens when you deploy a site on Netlify
Avatar for Keiko Oda keiko713
0
880
Healthy Database
Avatar for Keiko Oda keiko713
2
300
What's wrong with your app?
Avatar for Keiko Oda keiko713
0
340
Heroku101 Kanazawa
Avatar for Keiko Oda keiko713
2
610
What is Heroku?
Avatar for Keiko Oda keiko713
0
260

Other Decks in Technology

See All in Technology
DenoとJSRで実現する最速MCPサーバー開発記 / Building MCP Servers at Lightning Speed with Deno and JSR
Avatar for Okuto Oyama yamanoku
1
100
kotlin-lsp を Emacs で使えるようにしてみた / use kotlin-lsp in Emacs
Avatar for nabeo nabeo
0
160
Rubyで作る論理回路シミュレータの設計の話 - Kashiwa.rb #12
Avatar for Koji NAKAMURA kozy4324
1
310
Grafana MCP serverでなんかし隊 / Try Grafana MCP server
Avatar for kohbis kohbis
0
360
成立するElixirの再束縛（再代入）可という選択
Avatar for kubell kubell_hr
0
340
「規約、知識、オペレーション」から考える中規模以上の開発組織のCursorルールの 考え方・育て方 / Cursor Rules for Coding Styles, Domain Knowledges and Operations
Avatar for YuitoSato yuitosato
6
1.8k
Create a Rails8 responsive app with Gemini and RubyLLM
Avatar for Riccardo Carlesso palladius
0
120
API の仕様から紐解く「MCP 入門」 ～MCP の「コンテキスト」って何だ？～
Avatar for CData Software Japan cdataj
0
170
「実体」で築く共通認識: 開発現場のコミュニケーション最適化 / Let's Get on the Same Page with Concrete Artifacts: Optimization of Communication in dev teams
Avatar for kazizi kazizi55
0
150
Copilot Agentを普段使いしてわかった、バックエンド開発で使えるTips
Avatar for ykagano ykagano
1
1.2k
QAはソフトウェアエンジニアリングを学んで実践するのが大事なの
Avatar for ymty ymty
1
400
Tenstorrent HW/SW 概要説明
Avatar for Tenstorrent Japan tenstorrent_japan
0
400

Featured

See All Featured
Site-Speed That Sticks
Avatar for Harry Roberts csswizardry
10
640
Fashionably flexible responsive web design (full day workshop)
Avatar for Andy Clarke malarkey
407
66k
Adopting Sorbet at Scale
Avatar for Ufuk Kayserilioglu ufuk
77
9.4k
The Psychology of Web Performance [Beyond Tellerrand 2023]
Avatar for Tammy Everts tammyeverts
47
2.8k
Principles of Awesome APIs and How to Build Them.
Avatar for Keavy McMinn keavy
126
17k
What’s in a name? Adding method to the madness
Avatar for Product Marketing Alliance productmarketing
PRO
22
3.5k
jQuery: Nuts, Bolts and Bling
Avatar for Doug Neiner dougneiner
63
7.8k
Connecting the Dots Between Site Speed, User Experience & Your Business [WebExpo 2025]
Avatar for Tammy Everts tammyeverts
4
160
Art, The Web, and Tiny UX
Avatar for Lynn Fisher lynnandtonic
299
21k
Build your cross-platform service in a week with App Engine
Avatar for Jose L jlugia
231
18k
Evolution of real-time – Irina Nazarova, EuRuKo, 2024
Avatar for Irina Nazarova irinanazarova
8
780
Being A Developer After 40
Avatar for Adrian Kosmaczewski akosma
90
590k

Transcript

  1. Intro  of  Heroku  Support Technical Support Engineer Keiko Oda (@keiko713)

    1 Thursday, May 22, 14

  2. About  Me 2 Heroku  Support  Engineer Working  for  Heroku  for

     13  months! Used  to  work  for  SIer  in  Tokyo Study  abroad  in  SF  for  2  years Thursday, May 22, 14

  3. Heroku  Support 3 Thursday, May 22, 14

  4. Heroku  Support  Team 4 Neil Damien Keiko JD Chad Ryan

    John Thursday, May 22, 14

  5. How  I  spend  my  day 5 Work  from  9am  to

     6pm Doing  tickets  until  2-­‐4pm Damien  or  John  appears  around  4pm Do  other  things  after  that  (side  project) Thursday, May 22, 14

  6. We  are  looking  for... 6 Let’s  take  a  look  Job

     description http://heroku.theresumator.com/apply/25PK2s/ Platform-­‐Support-­‐Engineer-­‐Asia-­‐Pacific.html Thursday, May 22, 14

  7. 7 Thursday, May 22, 14

  8. 8 Thursday, May 22, 14

  9. 9 Thursday, May 22, 14

  10. 10 Thursday, May 22, 14

  11. 11 Thursday, May 22, 14

  12. Heroku  Hiring  Process 12 Apply  (nothing  happen  if  you  don’t!)

    Screening  (casual  chat  with  JD?) Tech  Interview  (maybe  with  me?) Starter  Project  (maybe  you  can  go  to  SF?) Thursday, May 22, 14

  13. Q  &  A 13 Q.Ͳͷ͘Β͍ͷӳޠྗ͕ඞཁͰ͔͢ A.νέοτ͸΄΅શͯӳޠͷͨΊɺಡΈॻ͖͕Ͱ͖Δͷ͕ Ұ൪ॏཁͰ͢ɻӳޠͰͷϝʔϧͷ΍ΓऔΓ΍Github্Ͱͷ ձ࿩͕ͦ͜·Ͱ໰୊ͳ͘ग़དྷΔϨϕϧͰେৎ෉Ͱ͢ɻձ࿩ ͸͓͍͓͍͍ͭͯ͘ΔͰ͠ΐ͏ʢࢲ΋͍͍͚ͭͯͯͳ͍࣌ ͸ະͩʹଟʑ༗Γ·͢ʣ

    Thursday, May 22, 14

  14. Q  &  A 14 Q.αϙʔτ͓ͬͯ٬͞ΜͷΫϨʔϜରԠͱ͔ͰΤϯδχΞ ϦϯάͰ͸ͳ͍ͷͰ͸ A.ࢲ͸Herokuͷαϙʔτͷ࢓ࣄ͸ͱͯ΋νϟϨϯδϯά Ͱɺଟ͘ͷΤϯδχΞͱͯ͠ͷεΩϧͱ஌͕ࣝඞཁͩͱ ࢥ͍ͬͯ·͢ɻ·ͨɺαϙʔτΤϯδχΞͷઌʹ΋ଟ͘ͷ ΩϟϦΞύε͕ܗ੒͞Ε͍ͯ·͢ɻ࠷ۙͰ͸ɺSecurityνʔ

    Ϝʹҟಈͯ͠Abuseͱઓ͍ͬͯΔਓ΍ɺBuild  &  Packageνʔ Ϝʹҟಈͯ͠͞Βʹ׆༂ͷ৔Λ޿͛Α͏ͱ͍͏ਓ΋͍·͢ Thursday, May 22, 14

  15. Q  &  A 15 Q.αϙʔτΤϯδχΞͬͯίʔυॻ͚ͳ͍ΜͰ͠ΐ͏ʁ A.ͦΜͳ͜ͱ͋Γ·ͤΜɻ࠷ۙ͸ෛՙ͕෼ࢄ͖ͯͯ͠ɺα ΠυϓϩδΣΫτʹͱΕΔ͕࣌ؒͱͯ΋ଟ͘ͳΓ·ͨ͠ɻ ͍ͭ͜࠷ۙίʔυ͔͠ॻ͍ͯͳ͍Μ͡Όͳ͍͔ɺͳΜͯಉ ྅΋͍·͢ɻ΋ͪΖΜɺଞͷνʔϜͷίʔυ΋શͯݟΕ· ͢͠ɺPRͩͬͯ౤͛ΒΕ·͢

    Thursday, May 22, 14

  16. Q  &  A 16 Q.ͳΒͲͷ͘Β͍ͷΤϯδχΞϦϯάྗ͕ඞཁͳͷ ݱࡏͷαϙʔτνʔϜͷதʹ͸RailsͷίϛολʔͳΜ͔΋ ͍·͕͢ɺͦΜͳʹಥग़ͨ͠ྗ͕ඞཁͱ͍͏Θ͚Ͱ͸͋Γ ·ͤΜɻͲͪΒ͔ͱ͍͏ͱɺ৭ΜͳࣄΛ΄ͲΑ͘஌͍ͬͯ Δํ͕͍͍͔΋͠Ε·ͤΜɻͨͩɺجຊతͳCSͷ஌ࣝɺ· ͨݴޠ͸໰Θͳ͍ͷͰࣗ෼ͰWebΞϓϦΛ࡞ΕΔఔ౓ͷε

    Ωϧ͸ඞཁ͔΋Ͱ͢ɻ Thursday, May 22, 14

  17. Q  &  A 17 Q.νʔϜͷงғؾ͸ͲΜͳײ͡ʁ A.݁ߏࣗ෼উखͳਓ͕ଟ͍Ͱ͢ɻΑ͘ݴ͑͹ΈΜͳཱࣗ͠ ͍ͯ·͢ɻ·ͱ·Γ͕͋·Γ͋Γ·ͤΜɻ͜ͷؒ͸νʔϜ ϛʔςΟϯάͰ࿩͢ωλ͕ແ͘ͳͬͨͷͰɺϚδΧϧΞΠ ʢཱମࢹʣͷ࿩ΛԆʑͱ͍ͯ͠·ͨ͠ɻHipchatʹೣ΍ݘͷ ࣸਅΛషΓ෇͚ͯ༡ΜͩΓɺϨουιοΫεͷதܧΛͯ͠

    ͍ͨΓɻͰ΋ಉ͡佂ͷ൧Λ৯͍ͬͯΔײ͕ڧ͍ͷͰɺ஥͸ ͍͍ͱࢥ͍·͢ɻύύ͞Μ͕ଟ͍ͷͰɺࢠڙͷ࿩ͳΜ͔΋ Α͘ग़͖ͯ·͢ɻ Thursday, May 22, 14

  18. Any  Questions? 18 Thursday, May 22, 14