Better Experience Design Through Design Facilitation

Slides from Design Exchange Nottingham, talking about Better Experience Design Through Design Facilitation.

Transcript

1. Better Experience Design Through Facilitation @LiamHutchinson_ | DX Nottingham | April 2017
2. Hey, I’m Liam ! @LiamHutchinson_ | DX Nottingham | April 2017 I’m an Experience Designer based in Leeds.
3. Imagine this… @LiamHutchinson_ | DX Nottingham | April 2017 A designer sitting with their headphones in delivering at pace.
4. How might we describe this individual? @LiamHutchinson_ | DX Nottingham | April 2017
5. The Ninja? @LiamHutchinson_ | DX Nottingham | April 2017
6. The Rockstar? @LiamHutchinson_ | DX Nottingham | April 2017
7. The Badass? @LiamHutchinson_ | DX Nottingham | April 2017
8. What problems can this type of designer cause? @LiamHutchinson_ | DX Nottingham | April 2017
9. A lack of shared understanding. @LiamHutchinson_ | DX Nottingham | April 2017
10. A lack of business awareness. @LiamHutchinson_ | DX Nottingham | April 2017
11. A lack of working relationships. @LiamHutchinson_ | DX Nottingham | April 2017
12. A lack of trust and influence. @LiamHutchinson_ | DX Nottingham | April 2017
13. Egotism. Noun @LiamHutchinson_ | DX Nottingham | April 2017
14. Egotism. Noun @LiamHutchinson_ | DX Nottingham | April 2017 The fact of being excessively conceited or absorbed in oneself.
15. “In their arrogance and egotism, they underestimated the problem.” @LiamHutchinson_ | DX Nottingham | April 2017
16. “Today, the best designs aren’t coming from a single designer who somehow produces an amazing solution. The best designs are coming from teams that work together as a unit, marching towards a commonly held vision, and always building a new understanding of the problem” - Jared Spool @LiamHutchinson_ | DX Nottingham | April 2017
17. Good designers have ideas; great designers encourage ideas in other people. @LiamHutchinson_ | DX Nottingham | April 2017
18. This brings diversity. @LiamHutchinson_ | DX Nottingham | April 2017
19. This approach is an advantage to problem solving. @LiamHutchinson_ | DX Nottingham | April 2017
20. People, all marching towards one commonly held vision, from different perspectives. @LiamHutchinson_ | DX Nottingham | April 2017
21. People, all marching towards one commonly held vision, from different skill sets. @LiamHutchinson_ | DX Nottingham | April 2017
22. People, all marching towards one commonly held vision, from different cultures. @LiamHutchinson_ | DX Nottingham | April 2017
23. People, all marching towards one commonly held vision, from different experiences. @LiamHutchinson_ | DX Nottingham | April 2017
24. Basically letting go of the ego and helping everyone else get their moment of glory. @LiamHutchinson_ | DX Nottingham | April 2017
25. Next problem… @LiamHutchinson_ | DX Nottingham | April 2017 … Get 2 different skill sets around a white board.
26. Next usability test… @LiamHutchinson_ | DX Nottingham | April 2017 … Invite the whole team to observe.
27. Next email… @LiamHutchinson_ | DX Nottingham | April 2017 … Go speak to the person instead.
28. I’m not naive. @LiamHutchinson_ | DX Nottingham | April 2017 Your organisation needs to be high up the UX maturity scale and this won’t work everywhere. Hopefully some of this will translate though.
29. Have a good one. @LiamHutchinson_ | DX Nottingham | April 2017