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Mitsunobu Homma

mitsu9
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Decks

若手主体のチームで全員の力を合わせて新規事業を創っている話 / Develop a startup product in cooperation with all team members
mitsu9
2
1.2k
エンジニアリングでCSの生産性を高める / Build highly productive customer support team by engineering
mitsu9
1
890
問い合わせ対応のデータを宝の山にするために/How to collect correct data to utilize inquiry data
mitsu9
2
830
人の仕事、機械の仕事。エンジニアによるカスタマーサポート改善 / The improvements of Customer Support by Customer Reliability Engineer
mitsu9
2
2.1k
ユーザーも驚きの高速かつ正確な対応をAIを用いて実現する / How to realize rapid and correct customer support with ML
mitsu9
1
2.1k
新卒Customer Reliability Engineerの半年間 / How to effectively read code
mitsu9
2
1.8k

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