Verify Certificate Spend too much Time for the reviewer → Provides multiple verify method for different scenario, including QRCode, Batch Upload and API Verify Edit Profile with Citizen Digital Certificate Most of user don’t have “Citizen Digital Certificate” to login the service → Support widespread login methods for mobile user and foreigner, e.g. Mobile ID Mobile device can't login with “Citizen Digital Certificate” → Foreign examinees can't use most of authentication/login methods → Apply for Paper Certificate Basic Q&A Some of the users don’t want to provides credit card information to the website while payment → Provides multiple e-payment methods for users, e.g. Apple Pay, JKO Pay… ❓ Question Apply for Paper Certificate Basic Q&A Most user can’t distinguish “Qualification Examiners' Certificate Applyication” and “Apply for Paper Certificate” → Reorganize Service’s Information architecture (IA) with Card-Sorting Method, making the feature easy to find for users. Copywriting is hard to understand by the user → Check for Payment Status Most user can't find the "Check for Payment Status" feature → Check for Application Status Most user can't find the "Check for Application Status" feature → 💡 New Idea Certificate Verify & Search Searching Result could Match the paper version’s Order → Sorting result page’s content as paper version certificate Hover Here to See the Detail