Upgrade to Pro — share decks privately, control downloads, hide ads and more …

[PubConf] When You've Fucked Up by Jimmy Bogard

Avatar for Todd Gardner Todd Gardner
January 16, 2016
Technology
0
96

[PubConf] When You've Fucked Up by Jimmy Bogard

Jimmy Bogard's Ignite Deck from PubConf London 2016
Avatar for Todd Gardner

Todd Gardner

January 16, 2016
Tweet

More Decks by Todd Gardner

See All by Todd Gardner
Build vs Buy: Software Systems at Jurassic Park
Avatar for Todd Gardner toddhgardner
0
560
Squashing JavaScript Bugs - ThatConference 2017
Avatar for Todd Gardner toddhgardner
0
150
Squashing JavaScript Bugs
Avatar for Todd Gardner toddhgardner
0
180
The Developer's Guide to Promoting Their Work
Avatar for Todd Gardner toddhgardner
1
380
[PubConf] Conference Talk Contract by Basia Fukinska
Avatar for Todd Gardner toddhgardner
0
80
[PubConf] Learning Patterns for the Overworked Developer by Ben Hall
Avatar for Todd Gardner toddhgardner
0
150
[PubConf] Being a Programmer is Awesome by Mark Rendle
Avatar for Todd Gardner toddhgardner
0
130
[PubConf] Coding Music by Calum Gunn
Avatar for Todd Gardner toddhgardner
0
110
[PubConf] Seamless Computering by Chris Massey
Avatar for Todd Gardner toddhgardner
0
73

Other Decks in Technology

See All in Technology
技術書典18結果報告
Avatar for Mutz mutsumix
2
190
TechBull Membersの開発進捗どうですか！？
Avatar for adachin0817 rvirus0817
0
230
プラットフォームとしての Datadog / Datadog as Platforms
Avatar for Kento Kimura aoto
PRO
1
340
Swiftは最高だよの話
Avatar for 野瀬田　裕樹 yuukiw00w
2
290
JNation 2025 - Quarkus for Spring Developers
Avatar for Eric Deandrea edeandrea
PRO
0
110
NW運用の工夫と発明
Avatar for Akira Kanai / recuraki recuraki
1
800
LT:組込み屋さんのオシロが壊れた！
Avatar for windy windy_pon
0
500
大事なのは、AIの精度だけじゃない！〜1円のズレも許されない経理領域とAI〜
Avatar for Jun Nemoto jun_nemoto
11
5.2k
ゴリラ.vim #36 ~ Vim x SNS ~ スポンサーセッション
Avatar for yasunori yasunori0418
1
360
Machine Intelligence for Vision, Language, and Actions
Avatar for Semantic Machine Intelligence Lab., Keio Univ. keio_smilab
PRO
0
500
Java で学ぶ 代数的データ型
Avatar for Kanon ysknsid25
1
820
Cursor Meetup Tokyo
Avatar for Shunta Komatsu iamshunta
2
920

Featured

See All Featured
The Invisible Side of Design
Avatar for Vitaly Friedman smashingmag
299
50k
Agile that works and the tools we love
Avatar for Rasmus Luckow-Nielsen rasmusluckow
329
21k
For a Future-Friendly Web
Avatar for Brad Frost brad_frost
178
9.7k
[Rails World 2023 - Day 1 Closing Keynote] - The Magic of Rails
Avatar for Eileen M. Uchitelle eileencodes
34
2.3k
Large-scale JavaScript Application Architecture
Avatar for Addy Osmani addyosmani
512
110k
Reflections from 52 weeks, 52 projects
Avatar for Jefferson Lam jeffersonlam
349
20k
Connecting the Dots Between Site Speed, User Experience & Your Business [WebExpo 2025]
Avatar for Tammy Everts tammyeverts
1
82
It's Worth the Effort
Avatar for 3n 3n
184
28k
Helping Users Find Their Own Way: Creating Modern Search Experiences
Avatar for Dan Newman danielanewman
29
2.6k
Into the Great Unknown - MozCon
Avatar for Noah Learner thekraken
39
1.8k
Fantastic passwords and where to find them - at NoRuKo
Avatar for Phil Nash philnash
51
3.2k
We Have a Design System, Now What?
Avatar for Morgane Peng morganepeng
52
7.6k

Transcript

  1. When You've Fucked Up

  2. T H E F U C K U P

  3. BROKE

  4. None
  5. None

  6. Be Transparent

  7. Go Negative

  8. None

  9. Bugs Were Written

  10. None

  11. IMPACT

  12. Don't Minimize

  13. None
  14. None
  15. None

  16. Practice Empathy

  17. PREVENTION

  18. None

  19. AN ACTUAL PLAN

  20. When You've Fucked Up 1.Apology 2.Explanation 3.Impact 4.Mitigation 5.Prevention