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CPTO - The Role of the Future in Startups an Sc...

CPTO - The Role of the Future in Startups an Scaleups (and How to Become One)

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karol.galanciak

September 14, 2026

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  1. CPTO INFOSHARE 2026 · GDAŃSK The Role of the Future

    in Startups and Scaleups (and How to Become One) Karol Galanciak CPTO & Co-Founder · Smily (formerly BookingSync)
  2. T H E S TA N D A R D

    A D V I C E "Product and Engineering should have healthy tension." — from Big Tech, copied widely THE PROBLEM SLIDE 02 / 20
  3. AT 5 0 P E O P L E ,

    " H E A LT H Y T E N S I O N " L O O K S L I K E : Slow decisions — every priority needs two execs to align Duplicated planning — Product roadmap and Engineering plan, never the same Ownership gaps — "that's a product call" / "that's a tech call" / nobody owns it Roadmap vs. reality drift — what's promised externally ≠ what's being built THE PROBLEM SLIDE 03 / 20
  4. CPTO. A DIFFERENT MODEL Product CPTO THE MODEL Tech One

    executive, jointly accountable for product outcomes and technical reality. SLIDE 04 / 20
  5. T W O A N T I - P AT

    T E R N S T H AT R U I N T H E R O L E What CPTO is not. A N T I - P AT T E R N 1 CTO with a PM bolted on Nothing actually changed. Product is still downstream of tech opinions. The PM is a translator, not an owner. THE MODEL × × A N T I - P AT T E R N 2 CPO who delegates the tech away Engineering is treated as a service. No real ownership of debt, architecture, reliability, or hiring quality. SLIDE 05 / 20
  6. W H Y T H I S I S B

    E C O M I N G T H E D E FA U LT At small scale, splitting P+E is a luxury. For sub-100-person companies competing on speed. 1 Speed One decision-maker, not two. Removing one cross-functional alignment per week is real money. THE MODEL 2 3 4 Coherence Cost AI as leverage One roadmap, one truth. Customers, investors, and the team need one story. One C-level salary, not two. Less burn, less coordination overhead. One person can now hold both surfaces. Synthesis, drafting, research that one person can now own end-toend. SLIDE 06 / 20
  7. THE PERSONAL CASE Why this is worth it for you.

    The case for the company is the previous slide. Here's the case for you. 01 Scope & leverage 02 Strategic seat 03 Career optionality 04 AI-era defensibility Your decisions touch the full surface, not half. Same effort, bigger lever. Fractional CPTO is a real and growing exec path. Founder is one step beyond. THE CASE FOR YOU Peer to the CEO on company strategy, not a function head reporting up. A generalist holding product, tech, and the customer in one head is harder to automate than either half alone. SLIDE 07 / 20
  8. T H E N AT U R A L S

    TA R T I N G P O I N T Why CTOs are the most likely candidates. The CPO → CPTO path is real too. It's just less common at this scale. 01 Closer to reality of what's possible. CTOs already operate against the constraint of what's actually buildable. That grounding is half of good product judgment. 02 Already trusted with budget and headcount. Adding product is a scope expansion, not a rebuild of executive trust. 03 Systems thinking transfers cleanly. The hard part isn't strategic thinking — most CTOs already do it. The hard part is the kind of inputs you reason about. T H E PAT H SLIDE 08 / 20
  9. T H E T R A N S I T

    I O N TA K E S W O R K Five skills CTOs must add. There's no syllabus for this role yet — these five are my attempt at one. 1 2 3 4 5 Customer Discovery Narrative Strategy Executive Translation Prioritization Under Uncertainty Product Craft Literacy None are exotic. None require an MBA. All five are uncomfortable for most engineering leaders. THE SKILLS SLIDE 09 / 20
  10. SKILL 01 / 05 Customer Discovery Talk to 5 customers

    a month. No demos. No sales pitch. Just listen. What CTOs underrate: the gap between what users say they want and what they actually do. CONCRETE FIRST STEP Book five calls this month. Not demos. Not feedback sessions. Just conversations about the job they're trying to do, what they tried before yours, and where it broke down. You'll feel it. THE SKILLS SLIDE 10 / 20
  11. SKILL 02 / 05 Narrative Strategy Can you explain —

    in two minutes, no slides — why your product wins? What CTOs underrate: at sub-100-person companies, the story is the strategy. It aligns the team. It closes investors. It tells engineering when to say no. CONCRETE FIRST STEP Write your two-minute version this week. Test it on someone outside your industry. Iterate until they can repeat it back. THE SKILLS SLIDE 11 / 20
  12. SKILL 03 / 05 Executive Translation Speaking tech at the

    leadership table is how CTOs lose the room. Different from narrative. Narrative is one story. Translation is many languages. What CTOs underrate: the same technical reality lands as cost to the CFO, friction to sales, and risk to the board. If you can't translate, you don't get the decision. CONCRETE FIRST STEP Pick the next technical decision you need leadership buy-in on. Before the meeting, write the one-paragraph version for each stakeholder in their language. If they all read identical, that's the work. THE SKILLS SLIDE 12 / 20
  13. SKILL 04 / 05 Prioritization Under Uncertainty Engineering optimizes known

    constraints. Product optimizes unknown outcomes. What CTOs underrate: product prioritization tolerates being wrong on purpose. It treats half your bets as expected losses, and optimizes for learning velocity. CONCRETE FIRST STEP For each item on your current roadmap, write the assumption it depends on. If you can't articulate the assumption, you're not prioritizing — you're list-making. THE SKILLS SLIDE 13 / 20
  14. SKILL 05 / 05 Product Craft Literacy You don't need

    to be the best PM. You need to recognize one. An eye for good discovery, experiments, roadmaps, and writing — the way you spot good code. What CTOs underrate: product is a craft, with quality you can spot. CONCRETE FIRST STEP Pair with your best PM or designer for a month. Sit in their working sessions. Read their docs as they're being written. You're not learning to do the job — you're learning to see it. THE SKILLS SLIDE 14 / 20
  15. D O N ' T J U M P .

    TA K E T H E M I D D L E S T E P . The progression: CTO → Outcomes Owner → CPTO. S TA G E 0 1 CTO Owns delivery. S TA G E 0 2 · A P P R E N T I C E S H I P Outcomes Owner Owns one business outcome end-to-end for two quarters. S TA G E 0 3 CPTO Owns the full product+tech surface. 90 days gets you visibly doing the job. The title typically catches up over a year or two. T H E PAT H SLIDE 15 / 20
  16. FA I L U R E 0 1 / 0

    3 CPTO becomes "CTO who ships product's list faster." Velocity is up. Outcomes are flat. SYMPTOMS THE FEATURE FACTORY × You have a roadmap, but no one can articulate the bet behind any item. × Shipping cadence is rising, business metrics aren't moving. × Discovery work either doesn't happen or happens after the build. THE FIX Go upstream. Force discovery and assumption-mapping into every roadmap item, even if it slows shipping. A feature factory at speed is just an expensive way to lose. FA I L U R E M O D E S SLIDE 16 / 20
  17. FA I L U R E 0 2 / 0

    3 Engineering becomes a backlog to drain. Tickets in, features out. Reliability erodes quietly. SYMPTOMS × Engineering doesn't have a strategic seat — it gets a queue. × Tech debt is treated as a backlog item, not a P&L line. × "Platform health" never makes it onto the roadmap. THE SERVICE DESK THE FIX — STRUCTURAL Defend platform capacity on the roadmap. Treat tech debt as a P&L line. Give architecture decisions an explicit strategic forum, not a side comment in PRs. FA I L U R E M O D E S SLIDE 17 / 20
  18. FA I L U R E 0 3 / 0

    3 A CTO who forgot they were ever technical. A product person with engineering on the org chart. SYMPTOMS × You haven't read a meaningful design doc in a quarter. × Senior engineers route around you on technical problems — they've inferred you're not interested. × You no longer trust your own gut on a senior eng hire. THE CONVERT THE FIX — PERSONAL Drift, not denial. Block calendar time for design docs. Stay on senior eng hiring loops. Be in the architecture conversation when it matters. The pull is the other way — make the cadence deliberate. FA I L U R E M O D E S SLIDE 18 / 20
  19. W H AT T O TA K E H O

    M E Three things to walk out with. 01 02 03 Competency Map Self-Assessment Rubric 90-Day Plan Discovery Narrative Executive Translation Prioritization Product Craft Literacy + your existing CTO competencies. That's the surface area of the role. For each of the five, where are you today? Month 1. Pick one business outcome to own. Don't do it Month 2. 5 customer calls. Write the narrative. Do it occasionally Month 3. Present the outcome to different audiences (board/CEO, Engineering, Product, Marketing, Sales, Customer Success, etc.) — each in their own language. Report on the outcome. Do it as habit Lead the org on it TA K E AWAY S SLIDE 19 / 20
  20. The window is open. Walk through it. Karol Galanciak CPTO

    & Co-Founder · Smily (formerly BookingSync) linkedin.com/in/karol-galanciak64b25381 THANK YOU · QUESTIONS? CLOSING SLIDE 20 / 20