More Coaching, Less Poaching: How to train and mentor your team to stay and slay

Transcript

1. More Coaching, Less Poaching: Training and Mentoring Your Team to Stay and Slay Chelsea Nodine CI WEB GROUP Speakerdeck.com/chelseanodine
2. STOP BEING THE TRAINING GROUND FOR SOMEONE ELSE’S TALENT
3. 30% Average Advertising Turnover Agency Loyalty Card
5. Top Reason 54% cite lack of advancement opportunities Source: projectcor.com
6. PAINT A VISION Current Role Step 1 Step 2 Step 3 Goal
7. Reason #2 50% want more challenging work Source: projectcor.com
8. Mentorship Project Lead Training Call lead Thought leadership
9. Reason #3 46% unsatisfied with senior management Source: projectcor.com
10. CRAZY CYCLE HIGH PERFORMER MANAGER, NO TRAINING MICROMANAGER RESULTS: HIGH TURNOVER
12. Hold Effective 1:1s Connect Trust but Verify What’s Working, What’s Not, What’s Next Workload/Project checkin Goals
13. PROVIDE IMMEDIATE DIRECT FEEDBACK
14. SBI MODEL S: Situation B: Behavior I: Impact
15. How to Coach Your Team from Good to Great: 7 Tips
16. 1.
17. What are we not talking about?
18. What would great look like?
19. HOW CAN YOU HELP?
20. 2. Train your team to ask questions, don’t give them the answers
21. 3. Identify opportunites to stretch their skills
22. 4. TREAT DELEGATION AS EMPOWERMENT
23. 5. Offer transparency as much as possible.
24. 6. Model the behavior you want to see
25. 7. Don’t care about someone’s career more than they do
26. Get comfortable being uncomfortable. Focus on 1% better every day
27. THANK YOU! Chelsea Nodine chelseanodine@gmail.com https://www.linkedin.com/in/chelseanodine/ Speakerdeck.com/chelseanodine