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Chelsea Nodine
November 22, 2024
Business
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72
More Coaching, Less Poaching: How to train and mentor your team to stay and slay
Chelsea Nodine
November 22, 2024
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Transcript
More Coaching, Less Poaching: Training and Mentoring Your Team to
Stay and Slay Chelsea Nodine CI WEB GROUP Speakerdeck.com/chelseanodine
STOP BEING THE TRAINING GROUND FOR SOMEONE ELSE’S TALENT
30% Average Advertising Turnover Agency Loyalty Card
None
Top Reason 54% cite lack of advancement opportunities Source: projectcor.com
PAINT A VISION Current Role Step 1 Step 2 Step
3 Goal
Reason #2 50% want more challenging work Source: projectcor.com
Mentorship Project Lead Training Call lead Thought leadership
Reason #3 46% unsatisfied with senior management Source: projectcor.com
CRAZY CYCLE HIGH PERFORMER MANAGER, NO TRAINING MICROMANAGER RESULTS: HIGH
TURNOVER
None
Hold Effective 1:1s Connect Trust but Verify What’s Working, What’s
Not, What’s Next Workload/Project checkin Goals
PROVIDE IMMEDIATE DIRECT FEEDBACK
SBI MODEL S: Situation B: Behavior I: Impact
How to Coach Your Team from Good to Great: 7
Tips
1.
What are we not talking about?
What would great look like?
HOW CAN YOU HELP?
2. Train your team to ask questions, don’t give them
the answers
3. Identify opportunites to stretch their skills
4. TREAT DELEGATION AS EMPOWERMENT
5. Offer transparency as much as possible.
6. Model the behavior you want to see
7. Don’t care about someone’s career more than they do
Get comfortable being uncomfortable. Focus on 1% better every day
THANK YOU! Chelsea Nodine
[email protected]
https://www.linkedin.com/in/chelseanodine/ Speakerdeck.com/chelseanodine