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GitHubの開発フローにおける サポートエンジニアの役割
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doublemarket
February 15, 2018
Technology
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GitHubの開発フローにおける サポートエンジニアの役割
Developers Summit 2018
セッション 15-D-6
http://event.shoeisha.jp/devsumi/20180215/session/1640/
doublemarket
February 15, 2018
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Transcript
GitHubͷ։ൃϑϩʔʹ͓͚Δ αϙʔτΤϯδχΞͷׂ দӜ ൏ਓ ϋογϡλά : #devsumiD ηογϣϯID : 15-D-6
Hayato Matsuura Enterprise Support Engineer at GitHub GitHub : doublemarket
Twitter : dblmkt
• ʰೖKubernetesʱ • ΦϥΠϦʔɾδϟύϯ • 20183݄ൃച༧ఆ
ΞδΣϯμ • GitHub/GitHub Enterpriseͱ • GitHubͰͷ։ൃϑϩʔ • GitHubͷαϙʔτ • αϙʔτΤϯδχΞ։ൃʹͲ͏ؔΘΔ͖͔
GitHubͱ
None
None
GitHubͱ • Ϣʔβ : 2700ສ+ • ϦϙδτϦ : 7700ສ+
GitHubΛಈ͔ٕ͢ज़
ٕज़ελοΫ ϕΞϝλϧαʔό API Web … GitHub.com
GitϦϙδτϦԽγεςϜSpokes https://githubengineering.com/introducing-dgit/
KubernetesʹΑΔίϯςφཧ https://githubengineering.com/kubernetes-at-github/
GitHubͰͷ։ൃͷྲྀΕ
None
None
GitHub Flow ! " # $ $ $ Create a
Branch Open a Pull Request Merge and deploy
σϓϩΠͷྲྀΕ
σϓϩΠ͔ͯ͠ΒϚʔδ • masterৗʹσϓϩΠՄೳͳঢ়ଶ • σϓϩΠͯ͠ಈ͘ͷΛ֬ೝ͔ͯ͠ΒmasterʹϚʔδ
ChatOps
None
None
None
None
None
None
None
None
None
GitHub Enterpriseͱ
https://github.com/pricing https://github.com/pricing
https://github.com/pricing https://github.com/pricing
https://github.com/pricing https://github.com/pricing
GitHub Enterpriseͱ ԾϚγϯʹࡌͬͨGitHub.com ཧػೳ + α +
ٕज़ελοΫ ϕΞϝλϧαʔό API Web … GitHub.com
ٕज़ελοΫ ϕΞϝλϧαʔό API Web … GitHub Enterprise
None
GitHub.com GitHub Enterprise
GitHubʹ͓͚Δαϙʔτ
GitHub.comͷ͓͍߹Θͤ • https://github.com/contact • Git/GitHubͷ͍ํ • ؒҧͬͯফͨ͠ϦϙδτϦͷ෮چґཔ • όάใࠂɾػೳվળཁ
GitHub Enterpriseͷ͓͍߹Θͤ • https://enterprise.github.com/support • ϢʔβͱͦͷΞΫγϣϯΛཧ͢Δํ๏ • ϨϓϦέʔγϣϯͷઃఆํ๏ • ύϑΥʔϚϯεͷղܾํ๏
• ཧػೳͷόάใࠂɾػೳվળཁ
GitHubͷαϙʔτ • αϙʔτΛϨϕϧ͚͠ͳ͍ • Tier 1, 2, 3…
GitHub Enterprise αϙʔτνʔϜ
None
None
GitHub Enterpriseຊޠαϙʔτ
αϙʔτΤϯδχΞͷ ։ൃͷؔΘΓํ
όάใࠂ • IssueΛ࡞ͯ͠ใࠂ • ෆ۩߹ͷ࠶ݱखॱ • ൃੜ݅ɺΤϥʔ
όάใࠂ • IssueΛ࡞ͯ͠ใࠂ • ෆ۩߹ͷ࠶ݱखॱ • ൃੜ݅ɺΤϥʔ αϙʔτ͔Βͷใࠂ શମͷ3ׂ
मਖ਼ͷඞཁʹഭΒΕΔ • ։ൃνʔϜʹৄ͍͠ਓɾख͕ۭ͍ͯΔਓ͕͍ͳ͍
ຊʹ։ൃऀ͍ͳ͍ • APACʹ։ൃऀগͳ͍ • ࣌ࠩʹΑΔίϛϡχέʔγϣϯͷΦʔόϔου • ϚϧνόΠτจࣈͷѻ͍
ϚϧνόΠτจࣈͷѻ͍ʹؔ͢Δόά • ϥΠηϯεϑΝΠϧʹϚϧνόΠτจࣈ͕ೖΔͱΤϥʔ • ಛఆGraphQLΫΤϦʹϚϧνόΠτจࣈ͕ೖΔͱΤϥʔ • ϚϧνόΠτจࣈΛؚΉϑΝΠϧͷdiffϖʔδ͕ಛఆͷ ݅ԼͰจࣈԽ͚
։ൃ͍ͨ͠ؾ࣋ͪ • Ϣʔβ͔ΒͷΛฉ͘ • ͕ࣗϢʔβͳΒ͜͜Λ͍ͨ͠ • αϙʔτ͚ͩͩͱ৽͍͜͠ͱΛ֮͑ʹ͍͘
αϙʔτΤϯδχΞ͕ࣗͰमਖ਼ • ओۀαϙʔτ • ։ൃʹؔΘΔͷਪ
αϙʔτΤϯδχΞʹΑΔ։ൃߩݙ • ओۀαϙʔτ • ։ൃʹؔΘΔͷਪ • PRͷ4ׂ͕ۙ͘αϙʔτ͔Β αϙʔτʹΑΔमਖ਼ ػೳՃ
։ൃߩݙͷҰྫ چ ৽
αϙʔτΤϯδχΞ͓٬༷ͷSRE • SRE : ࣗࣾαʔϏε • αϙʔτΤϯδχΞ : ͓٬༷ͷαʔϏε
αϙʔτΤϯδχΞ͓٬༷ͷSRE • SRE50%Ҏ্։ൃʹ࣌ؒΛͯΔ͖ • αϙʔτΤϯδχΞಉ͡Α͏ʹಇ͖͘ʁ
αϙʔτΤϯδχΞ͕։ൃʹؔΘΔͱ • ιϑτΣΞͷதΛཧղ • ϢʔβͷΛฉ͍ͯөͰ͖Δ • ։ൃਞͷணखΛͨͣʹϦϦʔεͰ͖Δ͔ • νέοτྔ͕ݮͬͨ࣌ͷαΠυϓϩδΣΫτͱͯ͠
αϙʔτΤϯδχΞ • ։ൃʹੵۃతʹؔΘΖ͏ • ։ൃ͍ͨ͠ΤϯδχΞͷΩϟϦΞύεͱͯ͋͠Γ
͓Βͤ • اۀͷ͓٬༷ʹGitHubΛͬͯ΄͍͠ • ຊޠαϙʔτ͋Γ·͢ • ຊޠυΩϡϝϯτग़·͢ • ຊޠWebαΠτ3݄ެ։༧ఆ
20186݄ɹSatellite Tokyo։࠵ܾఆʂ SatelliteͱɺถࠃͰʹ1ճ։࠵͞ΕΔGitHub࠷େڃͷϢʔβʔΠϕϯτ”Universe”Λถࠃ֎ ͷҬͰ։࠵͢ΔΠϕϯτͰ͢ɻSatellite TokyoຊͰॳΊͯͷ։࠵ͱͳΓ·͢ɻ ຊΠϕϯτͰɺ࠷৽ͷGitHubͷχϡʔε͔ΒϋϯζΦϯϫʔΫγϣοϓ·Ͱɺ։ൃऀͷ ͨΊͷ͞·͟·ͳηϛφʔ͕։࠵͞Ε·͢ɻ ৄࡉ3݄Լ०ʹGitHubΣϒαΠτ্Ͱެ։͍ͨ͠·͢ɻ
We are hiring https://github.com/about/careers
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