for directions — 65%
Searching for a business — 47%
Researching a product or service — 44%
Making a shopping list — 39%
Comparing products or services — 31%
Adding items to a shopping cart — 26%
Making a purchase — 25%
Contacting customer service or support — 21%
Providing feedback for a product/service — 19%
ソース https://marketingland.com/alexa-devices-maint ain-70-market-share-in-u-s-according-to-surve y-265180 ※ この調査の対象はVirtual Assistant 全般としてお り、Siri、Google Assistant など、Smartphone上の アシスタントも含まれています。