Today’s menu Consideration from the Brain technology and UX design perspectives by differ GUI and VUI What changes of VUI approach to the customer Natural Communication makes solution direct
memory current case will ask previous case next time (= app trouble and freeze) For example if the first visit of customers, VUI will say - May I help you? - What is your problem? I can help to solve it. - What item are you looking for? - Shall I look for them together?
memory current case will ask previous case next time (= app trouble and freeze) But the second time visit of customers, VUI will say - May I help you? Today what you want to ask me? - What is your problem? Is this the same problem last time? - How was the last time shopping? what are you looking for today? - Welcome again. Shall I look for them together too?