twilio: '%env(TWILIO_DSN)%' nexmo: '%env(NEXMO_DSN)%' channel_policy: # use chat/slack, chat/telegram, sms/twilio, sms/nexmo # or email, chat, sms urgent: ['email', 'chat', 'sms'] high: ['email', 'chat'] medium: ['email'] low: ['email'] admin_recipients: - { email: '
[email protected]', phone: '0815 223445' } notification_on_failed_messages: false