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Why Slack - 5 years of Cookpad with Slack
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Hokuto Hoshi
July 14, 2021
Technology
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Why Slack - 5 years of Cookpad with Slack
Hokuto Hoshi
July 14, 2021
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Transcript
SlackͱΫοΫύουͷ5ؒ Hokuto Hosh i Head of Corporate Engineering, Cookpad Inc
.
[email protected]
m 2021/07/14 Why Slack?
ే (΄͠ ΄͘ͱ) / @kani_b • ΫοΫύουגࣜձࣾ ίʔϙϨʔτΤϯδχΞϦϯά෦ ຊ෦
ΤϯδχΞ౷ׅϚωʔδϟʔ ࠪҕһձ ࠪิॿऀ • ݱࡏ UK ࢧళʹͯۈ • {Corporate, Security, Site Reliability} Enginee r • Slack Community: Tokyo Chapter Lead
Slack ͷར༻ঢ়گ • 2016ʹҠߦ, 2018ʹ Enterprise Grid ಋೖ • ΞΫςΟϒϢʔβ:
1,300 Ҏ্ • 1͋ͨΓͷϝοηʔδ: 35,000 Ҏ্ • શੈք, શࣾһ͕ Slack Λར༻
Before Slack (~2016) • ϝʔϧͱνϟοτπʔϧͷซ༻ • ίϛϡχέʔγϣϯํ๏͕ࢄ • ࿈ܞ։ൃ͕Γʹ͔ͬͨ͘ •
Πϯϑϥͷෆ҆ఆ͞՝ʹ • Slack ͷར༻͕෦తʹ࢝·Δ • Global team ͕ઌߦͯ͠ར༻։࢝ • ຊͷҰ෦νʔϜ͍࢝Ίͨ
Slack ͷશ໘Ҡߦ • 2016/04 ʹҠߦΛܾஅ • ։ൃऀ͚ػೳͷॆ࣮ • Πϯϑϥͷ҆ఆੑ •
Global team ͱ Workspace Λ͚ͯҠߦ • ͦΕͧΕʹจԽཱ͕֬͞Ε͍ͯͨ • શࣾһʹΞΧϯτൃߦ
Enterprise Grid ಋೖ • ੈքதͷࣾһ͕ͱʹҰͭͷ Mission ʹ͖͋͑Δ ৫Λͭ͘ΔͨΊ • Global
team ͱ Workspace Λ͚͍ͯͨͨΊɺ Channel Direct Message ͕ࢄ͍ͯͨ͠ • ϢʔβཧΛ౷Ұ͢Δඞཁ͕͋ͬͨ
Slack ಋೖޙʹى͖ͨ͜ͱ
࣌ Slack ͰߦΘΕ͍ͯͨͷ • νϟοτ • ࣗࣾαʔϏεͷ௨ૢ࡞ • γεςϜΞϥʔτͷड͚औΓ •
ΞϓϦέʔγϣϯͷߋ৽࠶ىಈ • ଞࣾαʔϏεͷ௨ड͚औΓ • e.g. GitHub
ڥͷมԽ • ৽نࣄۀͷग़ • ৫ͷάϩʔόϧԽ • COVID-19 ʹΑΔ੍
՝ • Slack ͷར༻૿͍͕͑ͯͨɺଟ͘ͷਓʹͱͬͯ ʮνϟοτπʔϧʯࢭ·Γͩͬͨ • ΦϑΟεͰͷձ͕ςΩετʹҠ͚ͬͨͩ • ۀ͕༷ʑͳπʔϧʹࢄ͠ɺ௨༷ʑ •
ʮϝʔϧͱ Slack ͲͪΒΛݟΕྑ͍ͷ͔ʯ ͱ͍͏ଟ͔ͬͨ
࣮ݱ͍ͨ͜͠ͱ • ձࣾͷੜ࢈ੑΛ࠷େԽ͢ΔͨΊʹ : • σδλϧͷੈքʹσεΫΛͭ͘Δ • ձ͚ͩͰͳ͘ɺใॻྨ͕ू·ͬͯ͘Δ • σεΫͷ্͔ΒҠಈ͢Δ͜ͱͳ͘ۀͰ͖Δ
• σδλϧͷੈքʹΦϑΟεΛͭ͘Δ • ࣌ؒॴͷ੍Λ͑ͯҰॹʹࣄ͕Ͱ͖Δ
͜Ε·ͰͷऔΓΈ
औΓΈͷ·ͱΊ • ۀϓϩηεͷੵۃతͳ౷߹ • ΑΓྑ͍͍ํͷൃ৴ • ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
औΓΈͷ·ͱΊ • ۀϓϩηεͷੵۃతͳ౷߹ • ΑΓྑ͍͍ํͷൃ৴ • ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
ۀϓϩηεͷੵۃతͳ౷߹ • ۀʹ͓͍ͯੜ͡Δ࿈བྷΛۃྗ౷߹͢Δ • ؾΛΔ͖γεςϜΛͰ͖Δ͚ͩগͳ͘͢Δ • Slack ΛىʹۀͰ͖ΔΑ͏ʹ͢Δ
ʮSlack ͔Β͡ΊΔʯͨΊʹ • Google Workspace, Zoom, GitHub, Miro, etc …
• SaaS ͕ఏڙ͢Δ౷߹Λར༻ • ServiceNow, ࣾΞϓϦέʔγϣϯ • ࣗࣾ։ൃͷ౷߹Λར༻ • αʔϏεબఆ࣌ʹʮSlack ࿈ܞ͕Մೳ͔ʯΛબఆج४ͷ Ұͭʹ͍ͯ͠Δ
͍ࣾ߹ΘͤΛ Slack Խ • #general Ͱൃݴ͢Δ͜ͱͰνέοτԽ • ServiceNow ্Ͱฦ͢Ε Thread
ͱ DM ʹల։ • ՄࢹੑͱཧͷΛղܾ • ଞ෦ॺͷࣾһ͕ॿ͚ͯ͘ΕΔ໘ • ʮΦʔϓϯʹΔ͜ͱʯͷϝϦοτ
ۀࣗಈԽͷਪਐ • ΤϯδχΞͷख͕ͳ͘ͱɺͯ͢ͷࣾһ͕ࣗΒͷྗͰ ͷճΓͷۀΛվળͰ͖ΔΑ͏ͳঢ়ଶ͕ཧ • Slack ࿈ܞͷͨΊʹγεςϜଆͷରԠΤϯδχΞʹ ΑΔ։ൃ͕ඞཁͩͬͨ
Zapier (https://zapier.com/) • ΫϥυαʔϏεಉ࢜Λͭͳ͙ϋϒ • ίʔσΟϯά͢Δ͜ͱͳ͘ෳγεςϜΛଓͰ͖Δ • 1,500 Ҏ্ͷαʔϏεʹରԠ •
࿈ܞͷڞ༗ͳͲՄೳ (ଞͷਓͷ࿈ܞΛࢀߟʹͰ͖Δ ) • ΫοΫύουͰશࣾһʹ։์
ྫ • Twitter ͷߘΛऩू • ࢧ͍ґཔ͕ఏग़͞ΕͨΒ௨ • ಛఆͷΩʔϫʔυΛ͚ͭΔͱλεΫཧπʔϧʹՃ • Google
Drive ʹΞοϓϩʔυ͞ΕͨϑΝΠϧΛ ࣗಈॲཧ -> Slack ʹ௨ • etc…
શࣾΞφϯεͷ Slack ౷Ұ • ࣾ࿈བྷʹ͓͚ΔϝʔϧΛഇࢭ • Slack ͰαϚϦΛΞφϯεɺࣾ blog ʹৄࡉΛॻ͘
• Workflow Builder ʹΑͬͯϨϏϡʔΛΈԽ
ϦϞʔτۈ࣌ͷଧࠁ Slack Խ • ϦϞʔτۈ࣌ͷଧࠁΕ (ۈଵγεςϜΛ։͘) Λղ ফ • Bot
ͷಈ࡞Λ Public Channel ʹݶఆ • ଞϝϯόʔͷۈঢ়گ͕Θ͔ΔΑ͏ʹ
औΓΈͷ·ͱΊ • ۀϓϩηεͷੵۃతͳ౷߹ ✅ • ΑΓྑ͍͍ํͷൃ৴ • ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
ΑΓΑ͍͍ํͷൃ৴ • ϧʔϧʹΑͬͯڧ੍͢ΔͷͰͳ͘ɺ ʮ͜͏͍͏Γํ͕͋ΔʯΛଟ͘ൃ৴͢Δ • ࣾͷχʔζίϯςΩετʹԊͬͨൃ৴͕ॏཁ
͍·͞Βฉ͚ͳ͍ Slack ࠶ೖ • ݸਓ͚πʔϧͷ͍ํΛ͍ͯ͠Δͱ͍ͬͨͳ͍ • ʮͳΜͱͳ͍࢝͘ΊΒΕΔʯ͜ͱັྗ͕ͩɺΑΓ ʮ͍͢ʯͨΊͷํ๏Λղઆ
ۀࣗಈԽϫʔΫγϣοϓ • Zapier Λ͍ͳ͕Β࣮ํ๏ʹֶ͍ͭͯͿ • Slack ͷ௨ࣗಈԽʹ͠ΉୈҰา
Tips ͷൃ৴ • ͦͷଞɺʮ͜͏͢Εྑ͍͔ʯͷൃ৴
औΓΈͷ·ͱΊ • ۀϓϩηεͷੵۃతͳ౷߹ ✅ • ΑΓྑ͍͍ํͷൃ৴ ✅ • ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ • શੈքͷશࣾһ͕ॴ࣌ؒɺݴޠͷ੍Λ͑ͯ ༷ʑͳਓͱಇ͘͜ͱ͕Ͱ͖ΔΑ͏ʹ
Slack Connect ͷ׆༻ • Guest User ͱൺֱ͠ɺޓ͍ʹϝϯόʔΛՃ͍͢͠ • Ϋϥυϕϯμʔͷํʑͱଓ͠ɺ αϙʔτϓϩμΫτʹؔ͢ΔٞΛߦ͏
• ߹ಉษڧձΛ։࠵͢ΔෳࣾͱΓͱΓ͢Δ • etc…
Huddles ͷར༻ • Channel Ͱ؆୯ʹԻձΛ࢝ΊΒΕΔ৽ػೳ • ϏσΦΧϯϑΝϨϯεͱൺֱͯ͠ϥΠτͳར༻ʹ͘ • ελϯυΞοϓτϥϒϧγϡʔςΟϯάɺࡶஊ •
ΦϑΟεʹ͍ΔΑ͏ͳۮൃతͳձ • ύΠϩοτϓϩάϥϜ։࢝ޙɺҰͰ 3500 ΄Ͳ ΘΕΔΑ͏ʹ
ϝοηʔδ༁ • Slack ্ͷϝοηʔδΛಉ࣌௨༁Ͱ͖Δ Bo t • Slack API ͱػց༁
(Amazon Translate) Ͱ࣮ • ৗۀશੈքͷࣾһΛूΊͨશࣾձٞͳͲͰར༻ • ͓ޓ͍ͷݴޠΛΑ͘Βͳͯ͘ɺେҙΛ͔ͭΉ͜ͱ ͕Ͱ͖Δ
None
ݱࡏͲ͏͔ʁ • Ұͷϝοηʔδ: 35,000 Ҏ্ • શੈքͰϝοηʔδ͕ඈͼަ͍ଓ͚Δ • ඇಉظͳίϛϡχέʔγϣϯ͕ࣗવʹୡ͞Ε͍ͯΔ •
/ӳɺͦͷଞ֤ࠃ • ετοΫใผͷπʔϧʹ • ࣾ Blog/Wiki, GitHub, et c • ಉظίϛϡχέʔγϣϯͱͷ͍͚ • ΦϑΟεɺZoomɺ Huddles
͓ΘΓʹ: Why Slack?
࿈ܞͷॆ࣮ • ༷ʑͳγεςϜ࿈ܞ͕ඪ४Ͱ༻ҙ͞Ε͍ͯΔ • ௨͚ͩͰͳ͘ɺ Slack ΛىʹͰ͖Δͷ͕ଟ͍ • ྫ: Zoom
ϛʔςΟϯάΛձͷதͰ։࢝ • ίϛϡχέʔγϣϯͷதʹࣗવʹΈࠐΉ͜ͱ͕Ͱ͖Δ
։ൃऀ͚ػೳͷ๛͞ • ެࣜυΩϡϝϯτ͕खް͍ https://api.slack.com/ • Ұ෦ຊޠυΩϡϝϯτ͋Γ·͢ • ͍͍͢ϑϨʔϜϫʔΫ (Bolt )
• https://api.slack.com/tools/bolt • ։ൃʹ͍ͭͯͤΔίϛϡχςΟ • https://slackcommunity.com/
ίϥϘϨʔγϣϯϓϥοτϑΥʔϜͱͯ͠ͷػೳ • ࿈ܞ AP I • Enterprise Grid (Shared Channel,
DM ౷߹, etc ) • Slack Connec t • Huddle s • खʹͳ͡ΉΠϯλϑΣʔε (※ݸਓͷײͰ͢)
Fin.