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Why Slack - 5 years of Cookpad with Slack

Why Slack - 5 years of Cookpad with Slack

Hokuto Hoshi

July 14, 2021
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  1. ੕ ๺ే (΄͠ ΄͘ͱ) / @kani_b • ΫοΫύουגࣜձࣾ
 ίʔϙϨʔτΤϯδχΞϦϯά෦ ຊ෦௕


    ΤϯδχΞ౷ׅϚωʔδϟʔ
 ؂ࠪҕһձ ؂ࠪิॿऀ • ݱࡏ͸ UK ࢧళʹͯۈ຿ • {Corporate, Security, Site Reliability} Enginee r • Slack Community: Tokyo Chapter Lead
  2. Slack ͷར༻ঢ়گ • 2016೥ʹҠߦ, 2018೥ʹ Enterprise Grid ಋೖ • ΞΫςΟϒϢʔβ:

    1,300 Ҏ্ • 1೔͋ͨΓͷϝοηʔδ਺: 35,000 Ҏ্ • શੈք, શࣾһ͕ Slack Λར༻
  3. Before Slack (~2016) • ϝʔϧͱνϟοτπʔϧͷซ༻ • ίϛϡχέʔγϣϯํ๏͕෼ࢄ • ࿈ܞ։ൃ͕΍Γʹ͔ͬͨ͘ •

    Πϯϑϥͷෆ҆ఆ͞΋՝୊ʹ • Slack ͷར༻͕෦෼తʹ࢝·Δ • Global team ͕ઌߦͯ͠ར༻։࢝ • ೔ຊͷҰ෦νʔϜ΋࢖͍࢝Ίͨ
  4. Slack ΁ͷશ໘Ҡߦ • 2016/04 ʹҠߦΛܾஅ • ։ൃऀ޲͚ػೳͷॆ࣮౓ • Πϯϑϥͷ҆ఆੑ •

    Global team ͱ Workspace Λ෼͚ͯҠߦ • ͦΕͧΕʹจԽཱ͕֬͞Ε͍ͯͨ • શࣾһʹΞΧ΢ϯτൃߦ
  5. Enterprise Grid ಋೖ • ੈքதͷࣾһ͕ͱ΋ʹҰͭͷ Mission ʹ޲͖͋͑Δ
 ૊৫Λͭ͘ΔͨΊ • Global

    team ͱ Workspace Λ෼͚͍ͯͨͨΊɺ Channel ΍ Direct Message ͕෼ࢄ͍ͯͨ͠ • Ϣʔβ؅ཧΛ౷Ұ͢Δඞཁ͕͋ͬͨ
  6. ౰࣌ Slack ͰߦΘΕ͍ͯͨ΋ͷ • νϟοτ • ࣗࣾαʔϏεͷ௨஌΍ૢ࡞ • γεςϜΞϥʔτͷड͚औΓ •

    ΞϓϦέʔγϣϯͷߋ৽΍࠶ىಈ • ଞࣾαʔϏεͷ௨஌ड͚औΓ • e.g. GitHub
  7. ʮSlack ͔Β͸͡ΊΔʯͨΊʹ • Google Workspace, Zoom, GitHub, Miro, etc …

    • SaaS ͕ఏڙ͢Δ౷߹Λར༻ • ServiceNow, ࣾ಺ΞϓϦέʔγϣϯ • ࣗࣾ։ൃͷ౷߹Λར༻ • αʔϏεબఆ࣌ʹʮSlack ࿈ܞ͕Մೳ͔ʯΛબఆج४ͷ Ұͭʹ͍ͯ͠Δ
  8. ࣾ಺໰͍߹ΘͤΛ Slack Խ • #general Ͱൃݴ͢Δ͜ͱͰνέοτԽ • ServiceNow ্Ͱฦ౴͢Ε͹ Thread

    ͱ DM ʹల։ • Մࢹੑͱ؅ཧͷ໰୊Λղܾ • ଞ෦ॺͷࣾһ͕ॿ͚ͯ͘ΕΔ৔໘΋ • ʮΦʔϓϯʹ΍Δ͜ͱʯͷϝϦοτ
  9. ϦϞʔτۈ຿࣌ͷଧࠁ Slack Խ • ϦϞʔτۈ຿࣌ͷଧࠁ๨Ε (ۈଵγεςϜΛ։͘) Λղ ফ • Bot

    ͷಈ࡞Λ Public Channel ಺ʹݶఆ • ଞϝϯόʔͷۈ຿ঢ়گ͕Θ͔ΔΑ͏ʹ
  10. ϝοηʔδ຋༁ • Slack ্ͷϝοηʔδΛಉ࣌௨༁Ͱ͖Δ Bo t • Slack API ͱػց຋༁

    (Amazon Translate) Ͱ࣮૷ • ೔ৗۀ຿΍શੈքͷࣾһΛूΊͨશࣾձٞͳͲͰར༻ • ͓ޓ͍ͷݴޠΛΑ͘஌Βͳͯ͘΋ɺେҙΛ͔ͭΉ͜ͱ ͕Ͱ͖Δ
  11. ݱࡏ͸Ͳ͏͔ʁ • Ұ೔ͷϝοηʔδ਺: 35,000 Ҏ্ • શੈքͰϝοηʔδ͕ඈͼަ͍ଓ͚Δ • ඇಉظͳίϛϡχέʔγϣϯ͕ࣗવʹୡ੒͞Ε͍ͯΔ •

    ೔/ӳɺͦͷଞ֤ࠃ • ετοΫ৘ใ͸ผͷπʔϧʹ • ࣾ಺ Blog/Wiki, GitHub, et c • ಉظίϛϡχέʔγϣϯͱͷ࢖͍෼͚ • ΦϑΟεɺZoomɺ Huddles
  12. ࿈ܞͷॆ࣮౓ • ༷ʑͳγεςϜ࿈ܞ͕ඪ४Ͱ༻ҙ͞Ε͍ͯΔ • ௨஌͚ͩͰͳ͘ɺ Slack Λى఺ʹͰ͖Δ΋ͷ͕ଟ͍ • ྫ: Zoom

    ϛʔςΟϯάΛձ࿩ͷதͰ։࢝ • ίϛϡχέʔγϣϯͷதʹࣗવʹ૊ΈࠐΉ͜ͱ͕Ͱ͖Δ
  13. ։ൃऀ޲͚ػೳͷ๛෋͞ • ެࣜυΩϡϝϯτ͕खް͍ https://api.slack.com/ • Ұ෦೔ຊޠυΩϡϝϯτ΋͋Γ·͢ • ࢖͍΍͍͢ϑϨʔϜϫʔΫ (Bolt )

    • https://api.slack.com/tools/bolt • ։ൃʹ͍ͭͯ࿩ͤΔίϛϡχςΟ • https://slackcommunity.com/
  14. ίϥϘϨʔγϣϯϓϥοτϑΥʔϜͱͯ͠ͷػೳ • ࿈ܞ΍ AP I • Enterprise Grid (Shared Channel,

    DM ౷߹, etc ) • Slack Connec t • Huddle s • खʹͳ͡ΉΠϯλϑΣʔε (※ݸਓͷײ૝Ͱ͢)