Chat & Shop Like Never Before Unleash LINE SHOPPING API

Transcript

1. Chat & Shop Like Never Before
   Unleash LINE SHOPPING API
   

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2. Buyer with Seamless Experience
   

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3. อัพเดทจ
   ำ
   นวนสินค้าไม่ทัน
   หมายเลขพัสดุอยู่ไหน
   สินค้าแต่ละ
   ที่
   ไม่เท่ากัน
   ปรับราคาสินค้า
   ไม่ทัน
   Challenges in Seller Operation
   

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4. LINE SHOPPING API
   Overview of each service
   Inventory
   Management
   Order
   Management
   Product
   Management
   Order
   Webhook
   

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5. ORDER
   MANAGEMENT
   

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6. Order Management API
   LINE SHOPPING API
   Syncing any orders &
   order details from
   LINE SHOPPING
   Get All Orders
   Get Order Detail
   Managing con
   fi
   rmed
   orders from
   LINE SHOPPING
   Cancel Order
   Mark as Shipped
   Mark as Paid (COD)
   Update Tracking No.
   Push messaging API by
   order ID direct to
   your customers
   Order Messaging API*
   

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7. ORDER
   WEBHOOK
   

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8. Order Webhook
   LINE SHOPPING API
   Order is placed
   & pending for payment
   Order Pending Payment
   Order has completed
   payment & pending to ship
   Order Ready to Ship
   Order has canceled by
   LINE SHOPPING Seller
   Order Canceled
   

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9. PRODUCT
   MANAGEMENT
   

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10. Get All Products
    LINE SHOPPING API
    Product Management API
    Syncing all products
    to your application
    Create Product
    Delete Product
    Update Product Detail
    Update Product Price
    Adjusting LINE SHOPPING
    products from your application
    NEW IN 2023
    Create Product Variants
    Update Product Variant Detail
    Update Product’s Display Status
    Delete Product Variant
    

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11. INVENTORY
    MANAGEMENT
    

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12. Increase Inventory
    Decrease Inventory
    Adjust Inventory
    LINE SHOPPING API
    Inventory Management API
    Managing LINE SHOPPING stock from your application
    

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13. LINE SHOPPING API
    BECOME
    OPEN PLATFORM
    NOW
    

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14. CHAT
    INVOICE API
    

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15. Why Chat Invoice API?
    Convenience
    Smartphone accessibility
    Ease of Communication
    Type to chat behavior
    Trust
    1:1 interaction
    

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16. LINE SHOPPING Chat & Shop
    97%
    Order Completion Rate
    Source: LINE EC Analysis Jan - Jun 2023
    35%
    Average Order Value
    

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17. Chat & Shop Limitation on Other Platforms
    Di
    ffi
    culty to
    collect Fanbase
    Drop-o
    ff
    while
    switching chat to LINE
    No chat automation
    lead to payment
    

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18. Gain Friends from Any Channels
    By Utilizing Chat Invoice API
    Payment at
    LINE SHOPPING
    5 Redirect to place order 6 Auto add friends Become
    Fanbase
    Legend
    Customer journey
    API Call
    Any channels
    1
    Chat & show
    intention to buy 2
    Your application
    Request checkout
    3
    Chat Invoice API
    Request product ID
    & quantity
    Response payment link URL
    4
    

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19. Why LINE OA Friends?
    Retargeting tool to allow
    individualized engagement
    via chat tag / Action tag
    Upcoming MyCustomer can
    help de
    fi
    ne the right customers
    and hit 100% target reach
    Multiplication of
    Sale Conversion
    

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20. LINE SHOPPING API Use Case
    ‘Any channels can collect friends’
    

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21. Payment Link from
    Chat Invoice API
    

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22. Auto-Add
    Seller’s OA Friend
    

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23. Become Fanbase
    

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24. LINE SHOPPING API Use Case
    ‘Completed sale by chatbot’
    

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25. Return List of Product
    Call Get Product List API
    Product
    Management
    

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26. Return Payment Link
    Call Chat Invoice API
    Chat Invoice
    API
    

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27. Webhook Order Status
    “Ready to Ship”
    Order Webhook
    

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28. Push Flex Message to Buyer
    Call Order Messaging API
    Order
    Management
    

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29. Unleash LINE SHOPPING API
    Chat Invoice API Tool to
    Collect Fanbase
    LINE SHOPPING API to
    Support Your Application
    Public
    LINE SHOPPING API
    

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30. Join LINE SHOPPING API with US
    Getting start with LINE SHOPPING API
    API Document
    Become LINE SHOPPING API Partner
    

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31. LINE SHOPPING Incubator
    Create innovative solutions through
    LINE SHOPPING API
    Stay tuned for more
    information in Oct
    Opportunity for real go-to-market launch
    Hands-on experience in a growth industry
    Opportunity to be an o
    ff
    i
    cial partner
    

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32. Empowering Your Ecosystem
    with LINE SHOPPING API
    

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33. THANK YOU
    

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