Building a culture of collaboration

DevOps Edinburgh 2017 Keynote

Transcript

1. Building a culture of COLLABORATION
2. HELLO my name is María Gutiérrez VP Engineering @ FreeAgent @mariagutierrez
5. Committed to building a DIVERSE, HIGH PERFORMING AND HAPPY TEAM
6. 2000 2001 2004 2008 2011 2016
7. Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick - Adobe Micky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni
9. DEVOPS
10. Cross-functional way of working between development and operation teams that emphasises communication, collaboration and cohesion
11. Faster time to market Improved deployment frequency Lower failure rate of new releases Shorter time between fixes Faster time to recovery
12. Manage the code Architectures Continuos integration Continuos testing Artefact packaging Release automation Configuration management Monitoring
13. Cross-functional way of working between development and operation teams that emphasises communication, collaboration and cohesion WHAT?
14. Faster time to market Improved deployment frequency Lower failure rate of new releases Shorter time between fixes Faster time to recovery WHY?
15. Manage the code Architectures Continuos integration Continuos testing Artefact packaging Release automation Configuration management Monitoring HOW?
16. Cross-functional way of working between development and operations that emphasises communication, collaboration and cohesion
19. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
20. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
21. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
23. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
24. be respectful, helpful and collaborative and candid
25. https://www.devopsdays.org/ events/2017-edinburgh/ conduct/ Code of Conduct Harassment policy
26. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
27. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
28. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
29. INCLUSION
30. “Inclusion is about making sure that people feel valued, respected, listened to and able to challenge…”
31. BACKGROUNDS gender, age, experience, race…
32. DEPARTMENTS engineering, sales, marketing, support…
33. LOCATION colocated vs remote
34. TENURE old guard vs new folks
35. UNCONSCIOUS BIAS
37. …happens by our brains making incredibly quick judgments and assessments of people and situations without us realising. Our biases are influenced by our background, cultural environment and personal experiences.
38. COLLABORATE daily to build trust
39. MINDSET START WITH WHY Make learning part of YOUR DAY
43. Faster time to market Improved deployment frequency Shorter time between fixes Lower failure rate of new releases Faster mean time to recovery
44. BETTER CUSTOMER SERVICE
46. Manage the code Architectures Continues Integration Continuos testing Artefact packaging Release automation Configuration management Monitoring
47. BE CRITICAL
48. SMALL BUSINESS CAPACITOR TECH PROCESS PEOPLE
49. BE THE CATALYST
51. @mariagutierrez THANKS! Illustrations by the amazing FreeAgent designers