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ユーザー体験設計を軸にすすめるサービスデザイン
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memocamera
May 29, 2014
Design
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ユーザー体験設計を軸にすすめるサービスデザイン
memocamera
May 29, 2014
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Transcript
ϢʔβʔମݧઃܭΛ࣠ʹ͢͢ΊΔ αʔϏεσβΠϯ ɹҏً ɹ!NFNPDBNFSB l
ࣗݾհ
αʔϏεͷମݧઃܭʙ6*σβΠϯҰ࿈ͷྲྀΕΛ୲ ࣗݾհ
ਤΛͯͯ͢ɺίϯύεΛ͏ʂ ʲࠓ͓͢͠Δ͜ͱʳ ʢಓॱʣ
Ͳ͏า͚͍͍͔͔ͬͯΔ ਤ௨Γา͚ͭ͘ ࠷ڑͰͭ͘ ҆৺Ͱ͖Δ ؆୯ Ͳ͏า͚͍͍͔͔ͬͯͳ͍ ͦͷͭͲݱঢ়Λ֬ೝ͠ͳ͍ͱ͔ͭͳ͍ ԕճΓʹͳΔ͔͠Εͳ͍ ͍͢͝ෆ҆ ࠔ
ਤͱίϯύεͷҧ͍ ʲਤʳ ʲίϯύεʳ ʢಓॱʣ
͡Ό͋ɺͲ͏ͯ͠ίϯύεʁʁ
αʔϏεσβΠϯ ͑ͷͳ͍ໄͷதΛ า͍͍ͯ͘Α͏ͳͷ
ίϯύεͱʁ Ϣʔβʔ ΰʔϧ ಈػ ߦಈ
Ϣʔβʔ ΰʔϧ ಈػ ߦಈ ແҙࣝͰɺݴޠԽ͞Εͯͳ͍͕ɺ ΰʔϧΛୡ͢Δ͜ͱʹΑͬͯྑ͍αʔϏεମݧ͢Δɻ αʔϏεΛ௨ͯ͠Ϣʔβʔ͕ୡ͢Δ͜ͱ ίϯύεͱʁ
Ϣʔβʔ ΰʔϧ ಈػ ߦಈ ϢʔβʔΰʔϧແҙࣝతͳͷͰɺ ͦΕΛ͑ͳͯ͘ߦಈͰ͖ͳ͍ɻ Ϣʔβʔ͕ߦಈ͢Δཧ༝
Ϣʔβʔ ΰʔϧ ಈػ ߦಈ ͜ͷߦಈʹΑͬͯΰʔϧΛୡͰ͖Δɻ ମݧ͕มΘΔͱඞͣߦಈ͕มԽ͢ΔͷͰɺ ͦͷΛͱʹݱࡏΛ֬ೝͯ͠ɺ ΰʔϧಈػ͚ͮʹϑΟʔυόοΫ͢Δɻ ࣮ࡍͷϢʔβʔͷߦಈ
ίϯύεͱʁ ϢʔβʔͷʮΰʔϧʯʮಈػʯʮߦಈʯΛ ͍ͭͰ֬ೝɺيಓमਖ਼Ͱ͖ΔαΠΫϧ ʹίϯύε Ϣʔβʔ ΰʔϧ ಈػ ߦಈ ΰʔϧ͔Βಈػ͚ͮΛ͢Δ ಈػ͕ߦಈΛޙԡ͢͠Δ
ߦಈ͕ΰʔϧΛୡ͢Δ ΰʔϧΛײ͡ΒΕΔͷΛ͑Δ ʹ.71ʢϥϯσΟϯάΛؚΉʣ ւࢦඪ ֫ಘʢ%-ʣ ొ ߪೖ հ Ϧςϯγϣϯ
ϨλʔͰͲ͏ͬͯίϯύεΛ ͖͔ͬͯͨ ϲ݄िͷςετˍϦϦʔε
ʹ.71ʢػೳϥϯσΟϯάඞཁ࠷খݶʹʣ ΰʔϧʹؔΘΒͳ͍ͷపఈతʹഉআ ͍Δ͔ʁ͍Βͳ͍ ! ελʔτ͔ΒिؒͰରϢʔβʔʹςετϦϦʔε ମݧʢΰʔϧʣઃܭΛݩʹཁ݅Λ͠΅Δ Ϩλʔͷ߹
None
֫ಘʢ%-ʣ ొ ߪೖ հ Ϧςϯγϣϯ ߪೖɿ ݁Ռ Ϩλʔͷ߹
ௐࠪͷ݁Ռɺʮಈػʯ͚ͮͷίϛϡχέʔγϣϯʹ͋Γɻ ମݧશମ͕૾Ͱ͖͍ͯͳ͍ɻ ͨͩͷࣸਅҹ͘Β͍ʹࢥΘΕͯΔɻ ! ͦΕ͔Β͞Βʹ̍िؒޙςετϦϦʔε αʔϏεΛ௨ͨ͠ମݧΛ͑Δ Ϩλʔͷ߹
αʔϏεΛ௨ͨ͠ମݧΛ͑Δ ϥϯσΟϯάϖʔδɾΞϓϦ8BML5ISPVHI
֫ಘʢ%-ʣ ొ ߪೖ հ Ϧςϯγϣϯ ߪೖɿ Ϩλʔͷ߹
ʢʣ ʢʣ ʢʣ ʢʣ ʢʣ ݁Ռ
ʮ͍͍ͱࢥ͍ͬͯΔ͕Կͱͳ࢝͘ΊΒΕͳ͍ʯ ֹۚௐࠪɾ࠶ઃఆɾຕԁɾ͓ࢼ͠ಋೖ ! ͦΕ͔Β͞Βʹ̍िؒޙ ॳΊͷϋʔυϧΛԼ͛Δ Ϩλʔͷ߹
None
ߪೖɿ Ϩλʔͷ߹ ݁Ռ ֫ಘʢ%-ʣ ొ ߪೖ հ Ϧςϯγϣϯ
ʢʣ ʢʣ ʢʣ ʢʣ ʢʣ
શମ૾Ͱ͖Δ͕ɺ͍͍ͷ͕ଃΕΔײ͕͡͠ͳ͍ɻ σδλϧίϯςϯπͳͷʁ खͷதͰ࣮ࡍ࡞͍ͬͯΔΠϝʔδ ! ͦΕ͔Β͞Βʹ̍िؒޙ ࣮ͷΠϝʔδΛ͑Δ Ϩλʔͷ߹
None
None
ߪೖɿ Ϩλʔͷ߹ ݁Ռ ֫ಘʢ%-ʣ ొ ߪೖ հ Ϧςϯγϣϯ
ʢʣ ʢʣ ʢʣ ʢʣ ʢʣ
࠷ޙʹ
ࢀߟ
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