Incidents are a fact of life, an inevitable cost of doing business. But they can teach us a lot about our organizations and our work.
How we look at & learn from incidents has been evolving over the past decades, both in- and outside our industry.
Join me to learn about some of the most important current themes and theories in incident investigation and safety science. Then I will discuss some pointers that you can apply in your own organization. And don’t forget to bring your notebook, I’ll be sharing plenty of literature tips!