DevOps Community Of Practice

Everyone here at DevOpsDays is on a journey. The journey has names like: DevOps Transformation, Digital Transformation, or IT Modernization. This talk will explore some of the tools, workflows, practices, and mindset that lead to success.

Along your [DevOps digital modernization automation ] journey, you will encounter new tools, new workflows, and higher-levels of collaboration across all teams. Along the journey, teams will reorient to help deliver customer outcomes and tighten feedback loops. The principles and practices required are, collectively, known as “DevOps.” This talk will explore the meaning of DevOps and introduce you and your team to its principles and practices.

Transcript

1. DevOps Community Of Practice @nathenharvey chef.io
2. Scale
5. We are on a journey Awakenings Continuous Everything Outcome- centric IT
6. technology culture
7. INFRA OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME
8. SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business APPLICATION DEVELOPMENT Service-oriented IT
9. THOUGHT LEADERS BEST PRACTICES IDEAS KNOWLEDGE STRATEGY TRENDS TECHNOLOGY Centers of Excellence
10. THOUGHT LEADERS BEST PRACTICES IDEAS KNOWLEDGE STRATEGY TRENDS TECHNOLOGY Centers of Excellence
11. SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business APPLICATION DEVELOPMENT Service-oriented IT
13. SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business APPLICATION DEVELOPMENT You aren’t my only customer
14. LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES APPLICATION DEVELOPMENT The business takes control
15. LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business LOB Line of Business SERVICE OPERATIONS SERVICE DELIVERY MIDDLEWARE/ESB/PLATFORM INFRASTRUCTURE SERVICES APPLICATION DEVELOPMENT The business takes control
16. Will Moore Director, Engineering Services Aaron’s, Inc. @willmoore
17. LOB Line of Business LOB Line of Business LOB Line of Business Vertical Integration
18. LOB Line of Business LOB Line of Business LOB Line of Business Application Development Community Infrastructure Services Community Vertical Integration with Communities of Practice
19. THOUGHT LEADERS BEST PRACTICES IDEAS KNOWLEDGE STRATEGY TRENDS TECHNOLOGY Centers of Excellence
20. ECOMMERCE DATACENTER OPS ANALYTICS HARDWARE IOT MANAGED SERVICES BUSINESS Communities of Practice CONTINUOUS AUTOMATION
21. Non-bullet slide Non-bullet slide subtitle Community of Practice •  Collaborative •  Inclusive •  Do Change
22. Align Incentives & Objectives • On my team responsibilities are shared
23. Make the Work Visible
24. Failure is an opportunity to learn • On my team failures are treated primarily as opportunities to improve the system
25. Assessing Information Processing •  On my team… •  information is actively sought •  failures are learning opportunities, and messengers of them are not punished •  responsibilities are shared •  cross-functional collaboration is encouraged and rewarded •  new ideas are welcomed •  failures are treated primarily as opportunities to improve the system
26. A typology of organisational cultures https://continuousdelivery.com/images/westrum.png | http://qualitysafety.bmj.com/content/13/suppl_2/ii22
27. A cultural and professional movement focused on how to build and operate high-velocity organizations, born from the experiences of its practitioners. DevOps
28. Non-bullet slide Non-bullet slide subtitle Community Our Foundation
29. INFRA OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME
30. OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME INFRA
31. OPS SECURITY NETWORK CLOUD DEV BUSINESS CUSTOMER OUTCOME INFRA
32. Questions That Matter in Service to Real Work •  How do we decrease the time between software deployments? •  How do we minimize the time required to detect incidents? •  How do we minimize the time required to recover from incidents? •  How do we improve cross-team collaboration?
33. Thank You! Nathen Harvey VP, Community Development Chef Software, Inc. @nathenharvey .