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20221220 #nakanoshima_dev Salesforce と kintone ...

20221220 #nakanoshima_dev Salesforce と kintone と Slack と AWS CDK で SalesChatOps はじめました

Takuya Oketani

December 20, 2022
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  1. 4BMFTGPSDFͱ LJOUPOFͱ 4MBDLͱ "84 $%,Ͱ 4BMFT$IBU0QT͸͡Ί·ͨ͠ %FD  OBLBOPTIJNBEFW -5/JHIU

    גࣜձࣾιϥίϜ ιϦϡʔγϣϯΞʔΩςΫτ Գ୩ ୓໵ 0SJHJOBM6QEBUFCZ$&#*NBHFSZIUUQTXXXGMJDLSDPNQIPUPTDFEXBSECSJDF
  2. גࣜձࣾιϥίϜ ೥ ݄ΑΓ ,%%*άϧʔϓ ʮ೔ຊൃʯάϩʔόϧͰ࢖͑Δ *P5ϓϥοτϑΥʔϜ ੈքதͷώτͱϞϊΛͭͳ͛ڞ໐͢Δࣾձ΁ ঎߸ גࣜձࣾιϥίϜ 403"$0.

    */$ ୅දऔక໾ࣾ௕ ۄ઒ ݑ ࣄۀ֓ཁ *P5 ϓϥοτϑΥʔϜͷఏڙ ڌ఺ ೔ຊ ౦ژ ɺӳࠃɺถࠃ γΞτϧ 0SJHJOBM6QEBUFCZ3*4&IUUQTXXXGMJDLSDPNQIPUPTSJTFDPOG OBLBOPTIJNB@EFW
  3. OBLBOPTIJNB@EFW • ͓٬͞·ͷϏδωεΛ੒ޭͤ͞ΔͨΊ ࠔΓࣄΛղܾ͢ΔͨΊʹ 403"$0.Λʮ͏·͘ʯ͔ͭͬͯ΋Β͏ɺͦͷͨΊʹ͋ΒΏΔٕज़ αϙʔτΛఏڙ͢Δ • ࣌ʹ͸ 403"$0.Ҏ֎ɺ"84 ΍

    "[VSFɺ(PPHMF$MPVEͳͲͷΫϥ΢υɺ ΦϯϓϨϛεɺιϑτ΢ΣΞ͔Βϋʔυ΢ΣΞɺσόΠεɺ4BB4ɺϏδωε Ϟσϧ·Ͱ͋ΒΏΔཁૉΛαϙʔτ • ͓٬͞·Λ஌Δ͜ͱ͕ॏཁ • ͲΜͳϏδωεΛఏڙ͍ͯ͠Δ͔ • ར༻͍ͯ͠ΔΫϥ΢υ΍αʔϏε • ͜Ε·ͰͷҊ݅ͷྲྀΕɺܦҢ • ٕज़తͳशख़౓ FUD 4"ͱ͸
  4. OBLBOPTIJNB@EFW *NQPSU $3. ͋Δ೔ͷӦۀܥγεςϜ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO

    #VTJOFTT "QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ 4IFFUT ͰӦۀ؅ཧ 4ZOD಺༰ ɺ৚݅Λ೺ Ѳͯ͠ͳ͍ ΞϓϦཚཱ ௨஌ҲΕ ௨஌࿙Ε -PDBMNFNP ࡉ͔͍৘ใ ͸֤ࣗͷ ϩʔΧϧ ௨஌ͷϦΞ ΫγϣϯͰ εςʔλε ؅ཧ ఏҊॻͱ͔ ͳ͍ جװ %#ͱ 4BMFTGPSDF ͕࿈ܞͯ͠ ͍ͳ͍ -FBEΛ ड৴͍ͯ͠ Δ͚ͩ ͲͷϨϙʔ τ͕ੜ͖ͯ ͍Δͷ͔ Θ͔Βͳ͍
  5. OBLBOPTIJNB@EFW +PJOͨ͠௚ޙͷࢲ • ͱΓ͋͑ͣ 4BMFTGPSDFݟΕ͹͜Ε·ͰͷܦҢͱ͔೺ѲͰ͖ͦ͏ • (PPHMF%SJWFʹ͸ఏҊॻͱ͔ܖ໿ॻ͕͋Δͷ͔ͳ • LJOUPOF͸Կʹ࢖ͬͯΔΜͩΖ ೥ܦաͨ͠ࢲ

    • 4BMFTGPSDFΛ࢖͍ͬͯΔͷ͸ 4BMFTͷҰ෦ϝϯόʔ • ޱ఻ʹΑΔڞ༗ • ͲΕ͕ਖ਼͍͠ͷ͔ • εϧʔϓοτ͕Ͱͳ͍ ͓٬͞·Λ஌Δ
  6. OBLBOPTIJNB@EFW *NQPSU $3. ͋Δ೔ͷӦۀܥγεςϜ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO

    #VTJOFTT "QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ 4IFFUT ͰӦۀ؅ཧ 4ZOD಺༰ ɺ৚݅Λ೺ Ѳͯ͠ͳ͍ ΞϓϦཚཱ ௨஌ҲΕ ௨஌࿙Ε -PDBMNFNP ࡉ͔͍৘ใ ͸֤ࣗͷ ϩʔΧϧ ௨஌ͷϦΞ ΫγϣϯͰ εςʔλε ؅ཧ ఏҊॻͱ͔ ͳ͍ جװ %#ͱ 4BMFTGPSDF ͕࿈ܞͯ͠ ͍ͳ͍ -FBEΛ ड৴͍ͯ͠ Δ͚ͩ ͲͷϨϙʔ τ͕ੜ͖ͯ ͍Δͷ͔ Θ͔Βͳ͍
  7. OBLBOPTIJNB@EFW ͜͜ʹͳʹ͔ ͱ͍͏͜ͱͰ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO #VTJOFTT

    "QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ $3. *NQPSU
  8. OBLBOPTIJNB@EFW 4MBDLCPU ݁Ռ "84$MPVE $PSF%BUBCBTF *OCPVOE (FOFSBUJPO .BSLFUJOH5PPMT $PNNVOJDBUJPO #VTJOFTT

    "QQMJDBUJPOT 8PSLTQBDF 4BMFT /PUJGZ *NQPSU-FBE /PUJGZ 4ZOD-FBE /PUJGZ $3. *NQPSU
  9. OBLBOPTIJNB@EFW • ͓໰͍߹ΘͤϑΥʔϜ͔Βೖྗ • ೖྗ͕ .BSLFUJOH5PPMʹ࿈ܞ • -FBEΛ࡞੒ • 4MBDLʹ௨஌

    • 4BMFTGPSDFʹ -FBEΛಉظʢඇಉظॲཧʣ • 4MBDL΁ͷ௨஌ΛτϦΨʔ • -FBE৘ใΛ 4BMFTGPSDF͔Βऔಘ • 4BMFTGPSDFͷϦϯΫͱҰॹʹεϨουʹ౤ߘ ݁Ռ
  10. OBLBOPTIJNB@EFW • 4BMFT0QT4MBDLCPU • ࢖ͬͨ΋ͷ • "84$%, • "84-BNCEB •

    "NB[PO"1*(BUFXBZ • &YQSFTT • 4MBDL#PMU • +4GPSDF TBMFP஀ੜ
  11. OBLBOPTIJNB@EFW • IUUQTHJUIVCDPNTMBDLBQJCPMUKT • 4MBDLΞϓϦΛ࡞ΔϑϨʔϜϫʔΫ • *ODPNJOH 8FCIPPL0VUDPNJOH8FCIPPLɺ)VCPUͰۤ͠·ͳ͍͍ͯ͘ • ͪͳΈʹ

    8FCIPPL͸طʹ %FQSFDBUFE • )VCPU͔ΒͷҠߦखॱ͋Γ • ௚ײతʹίʔυΛॻ͚Δ • ։ൃ༻ͷ TMBDLDIBOOFMΛ༻ҙ͢Δͱָ 4MBDL#PMU
  12. OBLBOPTIJNB@EFW • IUUQTKTGPSDFHJUIVCJP • +4͔Β 4BMFTGPSDF"1*ʹΞΫηε͢Δ-JCSBSZ • ҆ఆ൛ͷ࠷৽͸ WYܥ ͚ͩͲ

    WЌΛ࠾༻ • Y͸ +4 &4 ϕʔεɺ͸ 54ϕʔε • BTZODBXBJUͰ 1SJNJTF஍ࠈ͔Βͷ։์ • ܕఆٛ͸ਖ਼ٛ • 74$PEF Ͱ 4BMFTGPSDFΦϒδΣΫτͷεΩʔϚ৘ใΛ࢖ͬͯࣗಈิ׬Ͱ͖Δ • ΧελϜΦϒδΣΫτʹ΋ରԠ +4GPSDF
  13. OBLBOPTIJNB@EFW • "84-BNCEB "NB[PO"1*(BUFXBZͷΈ • 4MBDLΞϓϦ #PU ͕ඞཁͩͬͨ • 8FCIPPL͸ඇਪ঑

    • ݟૹΓ • "84$IBUCPUɺ"NB[PO&WFOU#SJEHF • ݁ہ -BNCEB • "NB[PO"QQ'MPX • σʔλసૹ • "844UFQ'VODUJPOT • ͦΜͳʹෳࡶ͡Όͳ͍ "84
  14. OBLBOPTIJNB@EFW • طଘͷ࢓૊ΈΛվम͠ͳ͍ • ࠷খݶͷϦιʔεͰ࠷େݶͷޮՌΛ໨ࢦ͢ • ਓʹ΋ίʔυʹ΋༏͍͠ܗ • ਓ޲͚ͷϝοηʔδ͸ίʔυʹ͸༏͘͠ͳ͍ɺͦͷٯ΋·ͨવΓ •

    ϝοηʔδͷ࠶ར༻ੑ • ࠓͷͱ͜Ζ +40/͔͠উͨΜ • ͋͘·Ͱ΋ TBMFP͸τϦΨʔΛ఻ൖͤ͞ΔͷΈ • ෳࡶ͸࣮૷͸͠ͳ͍ 㲈ίʔυͰόάΛੜΈग़ͨ͘͠ͳ͍ɺϩʔίʔυ • 4BMFTGPSDFͷϑϩʔΛ࢖ͬͯෳ਺ΦϒδΣΫτͷؔ࿈ͷ੔߹ੑΛऔΔ • TBMFP͕ ͭߋ৽ɺ4BMFTGPSDFଆͰ࿈ಈͯ͠ϑϩʔͰߋ৽ ৺͕͚ͨ͜ͱ
  15. OBLBOPTIJNB@EFW • ରԠ͢Δϝοηʔδͷ௥Ճ • ࢿྉμ΢ϯϩʔυ • ݟੵॻൃߦ FUD • ෇༩͢Δ৘ใͷ௥ՃʢLJOUPOFରԠʣ

    • ୲౰νʔϜ • ύʔτφʔ FUD • ϦΞΫγϣϯͰ 4BMFTGPSDFΛߋ৽ • Ϩίʔυͷॴ༗ऀΛม͑Δ • ϨίʔυΛ %JTRVBMJGJFEʹߋ৽͢Δ FUD ͦͷޙ
  16. OBLBOPTIJNB@EFW • ࠷ॳ͔Β Wܥ • EFQMPZָ͕ • -BNCEBͰ֎෦αʔϏε࿈ܞΛ࣮૷͢Δͱ͖ͷ 5PLFO4FDSFUͳͲ͸ 44.ͷ

    1BSBNFUFS4UPSFʹ 4FDVSF4USJOHͰ֨ೲ • $%,ͷ֎Ͱ࣮ࢪ • EFQMPZ࣌ʹ 1BSBNFUFS"3/Λ $POUFYUͰ஫ೖ • -BNCEBͷ࣮ߦ 3PMFʹ TTN(FU1BSBNFUFSΛڐՄ • XBUDI͸ਆ • $IBU0QT͸ϝοηʔδ෼ղَ͕໳ • EFQMPZͨ͠Β XBUDIͰ༷ࢠݟʢ-PH͕ $POTPMFʹग़Δʣ • ͳʹ͔͋Ε͹վमͯ͠ IPUTXBQ "84$%,
  17. OBLBOPTIJNB@EFW • 4BMFT͔ΒͷϦΫΤετ૿Ճ • 4BMFTGPSDFؔ࿈͕ͲΜͲΜඈΜͰ͘Δ • ʮ4BMFTGPSDFͷ͜ͱͳΒͱΓ͋͑ͣ UBLVZBʹ૬ஊʯ • ʮͳΜ͔

    4BMFTGPSDFͷ։ൃ͕Ͱ͖Δͱฉ͍ͯʯ • 4BMFT0QT5FBN WJSUVBM ઃཱ • ֤ 5FBNͰؤு͍ͬͯͨਓ͕݉຿ ͦͷޙ
  18. OBLBOPTIJNB@EFW • 4BMFTGPSDF$3.Խ ϓϩδΣΫτൃ଍ • .BOBHFS.FFUJOHͰܾఆ • ೦ئͷސ٬Ϛελʂύʔτφʔ؅ཧʂΞαΠϯ؅ཧʂ • Ͱ΋੔උ͢Δͷ͸୭Զ

     • 4BMFTશମͰ 4BMFTGPSDFΛ࢖͍ͬͯ͘ྲྀΕ • දܭࢉιϑτ͔Βͷ୤٫ • ·ͩσʔλͷೖྗʹ೉ʢ৯Θͣݏ͍ʣ͋Γ • ͦΖͦΖ ਓ͸πϥ͍ • ͜͜൒೥͸Ϧιʔεͷ໿ Λ 4BMFT0QTؔ࿈ʹׂ౰ ͦͯ͠ݱࡏ