Supporting the service deign process in various industries Taught about UX design more than 400 people Developed over 100 Alexa skills Won some prizes about VUI Published “VUI Design Guidebook” Consulting some voice services from Japan
→ Touch is easier than speaking • Check my current status of the … • Change my current status of the … • Delete my usage history of the … Change my current status of the … WIN
Access A → B → C → D → … D → J → S → A → … • Can decide the order to get info • Can get only necessary info directly • Need to wait for info you want C B A
sentence ◯ 2 options ◯ ◯ Numbered options ◯ ◯ Unnumbered options ◯ Receiving Simple info ◯ ◯ Complex info ◯ Sharing Small Display (or None) ◯ Big Display ◯ ◯ When you send complex instructions that is difficult to be recognized, Touch interface may be better than voice interface.