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Introduction to GDS and GOV.UK

Introduction to GDS and GOV.UK

A brief introduction to the work of the Government Digital Service, including GOV.UK.

Roo Reynolds

April 30, 2014
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  1. GDS

  2. GDS

  3. GDS

  4. @MTBracken Publishing Search Identity Metrics/MI Analytics Assisted Digital Digital Inclusion

    Domain management Ticketing/Support Transaction Processing Appointment booking Hosting We do a lot of things GDS
  5. Home Discovery 3 Finding out what the users need, what

    to measure and what the constraints are Learn more about the discovery phase Alpha 6 Building a prototype, testing it with users and learning from it Learn more about the alpha phase Beta 15 Scaling up and going public Learn more about the beta phase Live 1 Learning how to continuously improve the live service Learn more about the live phase The Government Digital Strategy and departmental digital strategies commit us to the redesigning and rebuilding of 25 significant ‘exemplar’ services. We’re going to make them simpler, clearer and faster to use. All these are to meet the Digital By Default Service Standard by April 2014 and be completed by March 2015. This dashboard shows you which transactions are in the programme, what progress is being made, and the estimated scale of the digital service. You can read more about the transformation programme on our blog. This month’s highlights DWP’s claim Carer's Allowance service which went into public beta on 18 October. More than 14,000 claim requests were made in the first 7 weeks with a 50% increase in online claim requests since launch Student Loans team were awarded TechExcel Best Agile Project by TESTA and MOJ lasting power of attorney exemplar was a runner up for operational excellence at the Civil Service Awards Home Office started the beta phase for registered traveller Defra mapping tool (part of rural support (CAP) exemplar) made available to a pilot group Electoral registration received ministerial permission to proceed DVLA to start the alpha for vehicles management and personalised registration The GDS transformation team launched a new blog Next month Student Loans disabled students allowance invoicing expected to move to public beta Apprenticeship applications exemplar will move into alpha phase Environment Agency will move the waste carrier registration exemplar into public beta MOJ to begin user testing of the prison visits alpha in a pilot group of UK prisons Digital Transformation Digital services so good people prefer to use them A quick look at some exemplars: 25 of the most important government services GDS www.gov.uk/transformation
  6. GDS

  7. GDS It’s been built around the needs of users to

    make it simpler, clearer and faster GDS
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  9. GDS

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  15. GDS

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  21. * GDS 1. Start with needs 2. Do less 3.

    Design with data 4. Do the hard work to make it simple 5. Iterate. Then iterate again. 6. Build for inclusion 7. Understand context 8. Build digital services, not websites 9. Be consistent, not uniform 10. Make things open. It makes things better gov.uk/designprinciples
  22. * GDS 1. Start with needs 2. Do less 3.

    Design with data 4. Do the hard work to make it simple 5. Iterate. Then iterate again. 6. Build for inclusion 7. Understand context 8. Build digital services, not websites 9. Be consistent, not uniform 10. Make things open. It makes things better gov.uk/designprinciples