Atlas, a PaaS with batteries included

a brief description on how the SRE model is applied in Medallia and what is Atlas and why is so important for the rest of the teams

Transcript

1. Medallia © Copyright 2017. Confidential. 1 @sebamontini Atlas Self-service PaaS (with batteries included)
2. Medallia © Copyright 2017. Confidential. 2 @sebamontini Sebastian Montini Engineering Manager @sebamontini
3. Medallia © Copyright 2017. Confidential. 3 @sebamontini SRE Model What is Atlas? Why Atlas? Q&A
4. Medallia © Copyright 2017. Confidential. 4 @sebamontini SRE Model What is Atlas? Why Atlas? Q&A
5. Medallia © Copyright 2017. Confidential. 5 @sebamontini SRE Vision @ Medallia: No technical debt Picture a world where everything just works.
6. Medallia © Copyright 2017. Confidential. 6 @sebamontini SRE Vision: No technical debt Picture a world where everything just works.
7. Medallia © Copyright 2017. Confidential. 7 @sebamontini Front Line Support [Level 1] Production Services [Level 2] Product SREs Developer-SREs SRE Model @ Medallia SREs that work closely with Development to implement SRE Requirements in products SREs that own key initiatives, tools and applications: Telemetry, Configuration Consistency, Sandboxes, etc. 24x7 Routine Run-the-Business Continuous Service Delivery (Change, Incident, Release)
8. Medallia © Copyright 2017. Confidential. 8 @sebamontini Front Line Support [Level 1] Production Services [Level 2] Product SREs Developer-SREs SRE Model @ Medallia SREs that work closely with Development to implement SRE Requirements in products SREs that own key initiatives, tools and applications: Telemetry, Configuration Consistency, Sandboxes, etc. 24x7 Routine Run-the-Business Continuous Service Delivery (Change, Incident, Release) Detect Issues Fix Problems Independently Fix Problems with Owners
9. Medallia © Copyright 2017. Confidential. 9 @sebamontini SRE Model What is Atlas? Why Atlas? Q&A
10. Medallia © Copyright 2017. Confidential. 10 @sebamontini • Scalable multi-tenant Infrastructure • Single consistent layer for application development “build once run everywhere” • Core Services for microservices • Cost effective redundant commodity hardware • Datacenter management efficiency through automation Why Atlas? Next Generation Cloud Platform
11. Medallia © Copyright 2017. Confidential. 11 @sebamontini SRE Model What is Atlas? Why Atlas? Q&A
12. Medallia © Copyright 2017. Confidential. 12 @sebamontini • 6 Datacenters (and 2 AWS regions) • 12 racks, 240 compute nodes per DC • 11.000 cores • 80 Tb of RAM • 1 Pb of storage (+300 Tb local storage) • +7.000 tasks • 100% inmutable infrastructure Atlas in a nutshell
13. Medallia © Copyright 2017. Confidential. 13 @sebamontini
14. AMI Server Terraform + Packer DCIB Docker + Mesos + Aurora Microdeployer Titan EC2 AWS Atlas Plenum EBS/S3 Ceph Quagga/OSPF Config Service ELK Msecret ngMonitoring Convoy LBaaS
15. Medallia © Copyright 2017. Confidential. 15 @sebamontini SRE Model Why Atlas? What is Atlas? Q&A
16. Medallia © Copyright 2017. Confidential. 16 @sebamontini Q&A
17. Medallia © Copyright 2017. Confidential. 17 @sebamontini We’re Hiring! medallia.com.ar/careers
18. Medallia © Copyright 2017. Confidential. 18 @sebamontini Thanks! @sebamontini smontini@medallia.com