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An engineer's guide to working with product man...

An engineer's guide to working with product managers

Adam Wiggins

May 23, 2013
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  1. Customer problems Engineering Usage analysis Watching the competition Support needs

    Sales needs S Product manager Prototypes, ideas, technology needs
  2. Customer problems Engineering Usage analysis Watching the competition Support needs

    Sales needs S Product manager Synthesis & judgement Prototypes, ideas, technology needs
  3. Customer problems Engineering Usage analysis Watching the competition Support needs

    Sales needs S Product manager Synthesis & judgement Requirements Prototypes, ideas, technology needs
  4. Product • problems • customers • build the right thing

    • solutions • technology • build it right Engineering
  5. • defining the problem • determining what's important • non-technical

    decision-making • unblocking you • usage analysis • notifying users of changes • coordination across teams • coordination with 3rd parties
  6. • evidence • customer perspective • context ("why" to match

    the "what") • fast decision-making • internal marketing & buy-in • tracking & documentation
  7. • building stuff • frequent status reports • tight feedback

    loops • reporting on technical blockers • new possibilities with the technology
  8. • validated with customers • docs & announcements • pricing

    • interfaces (CLI, web, API, mobile) • workflows • naming • code ownership • scalability & capacity planning • deploy process
  9. • validated with customers • docs & announcements • pricing

    • interfaces (CLI, web, API, mobile) • workflows • naming • code ownership • scalability & capacity planning • deploy process Product Design Engineering