Moving Culture Change - Becky Winant - Agile SG 2016

Presented in Agile Singapore 2016 conference

Transcript

1. Moving Culture Change The challenge of introducing change 1 Becky Winant, Friday, October 7, 2016, 3:40 PM It may look like a crisis, but it’s only the end of an illusion. - Rhonda’s First Revelation
2. The Process of Change* Old Status Quo New Status Quo ? Foreign Element Transforming Idea Chaos Practice & Integration * Virginia Satir's Change Model with Sharon Loeschen’s Decision Point and my observations Choice Resistance, Striving for normalcy New Possibilities Pressure Discomfort, out of control, low performance, low trust, buffeted by chance Driven by fear Driven by opportunity Driven by missed expectation Forced Comes from viable choices 2 Becky Winant, Friday, October 7, 2016, 3:40 PM
3. The Power of Choice Old Status Quo Foreign Element Resistance; Striving for normalcy New Status Quo ? Transforming Idea Chaos Practice & Integration Choice New Possibilities Opportunities Pressure Missed expectations 3 Becky Winant, Friday, October 7, 2016, 3:40 PM
4. Measures: Metrics, Velocity, Cost, Turnover, Delays relative to lack of support (coaching, training) Feedback: Demos, Failures of released software, Team recognition, Successful release, Transparency, Degree of Business engagement Retrospectives Rules of the system: Incentives, Punishment, Safety, Communication, Team formation Systemic: Mission of the system, Mindset/ Organizational Culture, Values Finding Opportunities 4 -Derived from Donella Meadows, Places to Intervene in a System http://donellameadows.org/archives/leverage-points-places-to-intervene-in-a-system/ and mapped to software and agile development Effectiveness + - Becky Winant, Friday, October 7, 2016, 3:40 PM
5. Measures Feedback Rules of the system Systemic Types of Missed Expectations 5 Becky Winant, Friday, October 7, 2016, 3:40 PM
6. Choosing Again Old Status Quo Foreign Element Resistance; Striving for normalcy New Status Quo ? Transforming Idea Chaos Practice & Integration Choice New Possibilities Opportunities Pressure Missed expectations 6 Becky Winant, Friday, October 7, 2016, 3:40 PM 1. Collaboration is at the center (feedback, rules of the system) 2. Management’s clear support (feedback) 3. Continuous Integration to learn what works and what’s failed (feedback) 4. Transparency - everyone can see everything (rules of the system) 5. Trust and permission to fail (rules of the system)