The Other Side of Empathy

This presentation is a re-focused version of what was originally called Snap Judgements: The Other Side of Empathy. Given after writing about it on The Pastry Box Project: https://the-pastry-box-project.net/nick-hehr/2014-July-5

It was given at BrooklynJS, January 2015.

Transcript

1. The Other Side of Empathy
2. Quick Overview • Twitter is Terrific • Twitter is Terrible • Recovery • Helping Instead of Hurting
3. Twitter Is Terrific
4. Open To Anyone
5. Everyone Gets A Voice
6. Sharing Is Caring
7. Twitter is Terrible
8. Trolls
9. Gut Reaction === Rage Tweet
10. Gut Reaction === Rage Tweet
11. Gut Reaction === Rage Tweet
12. Then there’s this guy…
14. The Other Side of Empathy
16. Recovery
17. How does that make you feel?
18. http://youtu.be/K9rb9Ba4VV4?list=PL055Epbe6d5bab7rZ3i83OtMmD-d9uq2K
19. One Deep Breath
21. Helping Instead of Hurting
22. Do You Really Care?
23. How Can You Help? • Is there a feedback link? • Is it open source? • Is there an email address? • Is there a discussion forum?
25. Take One, Pass It Along
26. Extra Reading • Your Most Important Skill (https://medium.com/ @chadfowler/your-most-important-skill-empathy- a75ffe5e0877) • Dirty Laundry (http://sammorr.is/blog/2015/01/05/dirty- laundry/) • Practical Empathy (http://rosenfeldmedia.com/books/ practical-empathy)
27. Help Keep Me in Check @hipsterbrown
28. Thank You!