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What's Your Roadmap?

C. Todd Lombardo
October 13, 2017

What's Your Roadmap?

2017 Mirror Conference Presentation

C. Todd Lombardo

October 13, 2017
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  1. W O R K B A R . . WHAT’S

    YOUR ROADMAP? C. TODD LOMBARDO — @IAMCTODD HEAD OF PRODUCT & EXPERIENCE
  2. Software Development “Lean” Software Development Toyota Lean ProductionSystem Building the

    wrong feature or product Extra features Overproduction Mismanaging the backlog Partially done work Inventory Rework Defects Defects Unnecessarily complex solutions Not described Value Extraneous cognitive load Not described Psychological distress Not described Waiting/multitasking Delays Task switching Waiting Movement (of people) Knowledge loss Relearning Extra Processing Ineffective communication Not described Not described Not observed Handoffs Transportation (of goods)
  3. Software Development “Lean” Software Development Toyota Lean ProductionSystem Building the

    wrong feature or product Extra features Overproduction Mismanaging the backlog Partially done work Inventory Rework Defects Defects Unnecessarily complex solutions Not described Value Extraneous cognitive load Not described Psychological distress Not described Waiting/multitasking Delays Task switching Waiting Movement (of people) Knowledge loss Relearning Extra Processing Ineffective communication Not described Not described Not observed Handoffs Transportation (of goods)
  4. PROBLEM SOLUTION Water on the floor Mop WHY? Leaky pipe

    Replace pipe WHY? Too much pressure Lower pressure THANKS: W. BRÜNING
  5. PROBLEM SOLUTION Water on the floor Mop WHY? Leaky pipe

    Replace pipe WHY? Too much pressure Lower pressure WHY? Pressure regulator Replace regulator THANKS: W. BRÜNING
  6. PROBLEM SOLUTION Water on the floor Mop WHY? Leaky pipe

    Replace pipe WHY? Too much pressure Lower pressure WHY? Pressure regulator Replace regulator WHY? Maintenance schedule More frequent inspection THANKS: W. BRÜNING
  7. PRODUCT THINKING CUSTOMER NEEDS BUSINESS OBJECTIVES OUR PRODUCT PROBLEMS TO

    SOLVE FOR OUTCOMES TO DRIVE TO OUR SERVICE OUR SPACE FEATURES STUFF TO MAKE. YAY?
  8. TO ORGANIZE ALL OF THE DATA IN THE WORLD AND

    MAKE IT ACCESSIBLE FOR EVERYONE IN A USEFUL WAY
  9. TO ORGANIZE ALL OF THE DATA IN THE WORLD AND

    MAKE IT ACCESSIBLE FOR EVERYONE IN A USEFUL WAY TO PROVIDE A FAST, SIMPLE, AND SECURE BROWSER FOR EVERYONE TO EXPERIENCE THE MODERN WEB.
  10. TO ORGANIZE ALL OF THE DATA IN THE WORLD AND

    MAKE IT ACCESSIBLE FOR EVERYONE IN A USEFUL WAY TO GIVE EVERYONE A VOICE AND SHOW THEM THE WORLD. TO PROVIDE A FAST, SIMPLE, AND SECURE BROWSER FOR EVERYONE TO EXPERIENCE THE MODERN WEB.
  11. TO ORGANIZE ALL OF THE DATA IN THE WORLD AND

    MAKE IT ACCESSIBLE FOR EVERYONE IN A USEFUL WAY TO GIVE EVERYONE A VOICE AND SHOW THEM THE WORLD. HELPS PEOPLE AROUND THE GLOBE ENJOY GREATER ACCESS TO INFORMATION AND OPPORTUNITY THAN EVER BEFORE. TO PROVIDE A FAST, SIMPLE, AND SECURE BROWSER FOR EVERYONE TO EXPERIENCE THE MODERN WEB.
  12. W O R K B A R . . DELIVERY:

    HOW TO MAKE THE THING RIGHT?
  13. NOW NEXT FUTURE 1. GATHER INPUT 2. PRIORITIZE 3. PRODUCT

    ROADMAP THEMES THINK IT SOLVE IT SHIP IT
  14. NOW NEXT FUTURE 1. GATHER INPUT 2. PRIORITIZE 3. PRODUCT

    ROADMAP THEMES THINK IT SOLVE IT SHIP IT TWEAK IT DISCOVERY DELIVERY
  15. NOW NEXT FUTURE 1. GATHER INPUT 2. PRIORITIZE 3. PRODUCT

    ROADMAP 4. PROJECT / RELEASE PLAN THEMES THINK IT SOLVE IT SHIP IT TWEAK IT DISCOVERY DELIVERY
  16. VALUE / EFFORT = PRIORITY The time and resources required

    to execute the initiative Expected contribution to customer needs and business objectives
  17. VALUE / EFFORT = PRIORITY The time and resources required

    to execute the initiative Expected contribution to customer needs and business objectives (BO1+BO2+BO3..)*(CI1+CI2..)
  18. VALUE / EFFORT = PRIORITY The time and resources required

    to execute the initiative Expected contribution to customer needs and business objectives (E)
  19. PRODUCT VISION BUSINESS OBJECTIVES TIMEFRAMES THEMES DISCLAIMER PRODUCT AREA FEAT/SOLUTIONS

    CONFIDENCE TARGET CMRS DEV. STAGE PRIMARY SECONDARY PROJECT INFO EXTERNAL EVENTS STATUS DEPENDENCIES COMPLEMENTARY
  20. INDIVIDUALS AND INTERACTIONS OVER PROCESSES & TOOLS WORKING SOFTWARE OVER

    COMPREHENSIVE DOCUMENTATION CUSTOMER COLLABORATION OVER CONTRACT NEGOTIATION
  21. INDIVIDUALS AND INTERACTIONS OVER PROCESSES & TOOLS WORKING SOFTWARE OVER

    COMPREHENSIVE DOCUMENTATION CUSTOMER COLLABORATION OVER CONTRACT NEGOTIATION RESPONDING TO CHANGE OVER FOLLOWING A PLAN
  22. INDIVIDUALS AND INTERACTIONS OVER PROCESSES & TOOLS WORKING SOFTWARE OVER

    COMPREHENSIVE DOCUMENTATION CUSTOMER COLLABORATION OVER CONTRACT NEGOTIATION RESPONDING TO CHANGE OVER FOLLOWING A PLAN DRIVING TO OUTCOMES OVER OUTPUTS & ACTIVITIES
  23. “Good process serves you so you can serve customers. But

    if you’re not watchful, the process can become the thing. This can happen very easily in large organizations. The process becomes the proxy for the result you want. You stop looking at outcomes and just make sure you’re doing the process right.” Jeff Bezos, CEO of Amazon
  24. “Good process serves you so you can serve customers. But

    if you’re not watchful, the process can become the thing. This can happen very easily in large organizations. The process becomes the proxy for the result you want. You stop looking at outcomes and just make sure you’re doing the process right.” Jeff Bezos, CEO of Amazon