Clever, stop being so

Asking for information online is hard. Users are cautious about the data they share. Companies are quite terrible at asking for the right piece of information, let alone phrasing it correctly. In this presentation, we’ll focus on two major pieces of information about a person: their name, and their gender. We’ll see how not to ask for them, and how we can ensure inclusivity and diversity on the web by asking the right thing in the right format.

Transcript

1. Clever, stop being so @HugoGiraudel — Accessibility advocate @N26 (Berlin, Germany) September 10th, 2017
2. From The Front
5. Clever, stop being so
6. Asking for info online
7. Freaking hard
8. Inclusivity Diversity
9. We all suck at it
10. Name & gender
11. What’s in
 a name?
12. First name + last name
13. Hi, nice to meet you! Hi, what is your first name and your last name?
14. Not so fast
16. Iceland
17. Patronymic
18. <parentName> -dóttir/son
19. Björk Guðmundsdóttir
20. Björk Mrs. Guðmundsdóttir
21. 1. Given name 2. Patronymic
22. Malaysia
23. bin/binti <parentName>
24. Isa bin Osman
25. Isa / Isa bin Osman / Isa Osman Osman
26. China
27. Generation name
28. Mao Ze Dong (⽑毛泽东)
29. Mao xiān shēng (⽑毛先⽣生 ) Mr. Ze Dong
30. Ze Dong (泽东) Dong (东)
31. “Western” name
32. Jin Peng (钅鹏)
33. Jean-Pierre
34. Spain
35. Multiple names
36. Names of father and mother
37. María-Jose Carreño Quiñones
38. Born from Sr. Carreño Sra. Quiñones
39. Sra. Carreño Sra. Quiñones
40. France
41. (Aristocratic) particle
42. Jean de Jouvencourt
43. Mr. de Jouvencourt Mr. Jouvencourt
44. Germany
45. Academic degrees & titles
46. Doktor, Professor…
47. Herr Professor Doktor Schmidt Herr Schmidt
48. Vietnam
49. Given name
 is formal
50. Nguyễn Tấn Dũng
51. Mr. Dũng
52. Thailand
53. Nickname(s)
54. Yingluck Shinawatra
55. Pu (“crab”) (ปู)
56. India
57. Patronymic
58. Location
59. Caste
60. Religion
61. Initials
62. Any more clusterfuck?
63. Marital names
64. People with middle names
65. People with a single name
66. Now what?
67. Don’t ask for
 first name
 last name
68. Have a
 unique field
69. Don’t restrict length
70. Handle single-letter names
71. Handle looooooooong names
72. Don’t restrict characters
73. Handle every character
74. Also punctuation
75. Don’t say name is invalid
76. Say you can’t handle it properly
77. Don’t try
 to be clever
78. Ask how you should call them
79. Your full name: How should we call you? e.g. 東海海林林賢蔵 e.g. Shōji
80. What’s in
 a gender?
81. Male / Female?
82. Not so fast
83. Terminology
84. Gender ≠ sex
85. Chromosomes (XX, XY…)
86. Sexual characteristics
87. Gender expression
88. Gender identity
89. Common misconceptions
90. Gender is not binary
91. Even sex isn’t (intersex)
92. Transgender is not a gender
93. Non-binary ≠ transgender
94. You don’t get to decide
95. Now what?
97. Ask if you must
99. Say why
101. Advertising, declining services…
102. Social profiles, 3rd parties…
103. Monitoring diversity
104. Clarify privacy
106. Devastating consequences
107. “Transgender” isn’t ideal
109. Provide a “non-binary” option
111. Offer a way to skip
114. Avoid “other”
115. Provide free text if you can
117. Autocomplete
119. About pronouns
120. Don’t try to guess
121. Ask which to use
123. Default to singular “they”
125. Wrapping up
126. Don’t assume anything
127. Accept people as they are
128. Accessibility Inclusivity Diversity
129. Thank you! @HugoGiraudel September 10th 2017 Special thanks to Chad Gowler for their
 inspiring “How to ask about gender” talk