Clever, stop being so

Asking for information online is hard. Users are cautious about the data they share. Companies are quite terrible at asking for the right piece of information, let alone phrasing it correctly. In this presentation, we’ll focus on two major pieces of information about a person: their name, and their gender. We’ll see how not to ask for them, and how we can ensure inclusivity and diversity on the web by asking the right thing in the right format.

Transcript

1. Clever, stop being so @HugoGiraudel — Accessibility advocate @N26 (Berlin, Germany) October 26th, 2017
2. From The Front
5. Clever, stop being so
6. Asking for info online
7. Freaking hard
8. Inclusivity Diversity
9. We all suck at it
10. Name & gender
11. What’s in
 a name?
12. First name + last name
13. Hi, nice to meet you! Hi, what is your first name and your last name?
14. Not so fast
16. Iceland
17. Patronymic
18. <parentName> -dóttir/son
19. Björk Guðmundsdóttir
20. Björk Mrs. Guðmundsdóttir
21. 1. Given name 2. Patronymic
22. Malaysia
23. bin/binti <parentName>
24. Isa bin Osman
25. Isa / Isa bin Osman / Isa Osman Osman
26. China
27. Generation name
28. Mao Ze Dong (⽑毛泽东)
29. Mao xiān shēng (⽑毛先⽣生 ) Mr. Ze Dong
30. Ze Dong (泽东) Dong (东)
31. “Western” name
32. Jin Peng (钅鹏)
33. Jean-Pierre
34. Spain
35. Multiple names
36. Names of father and mother
37. María-Jose Carreño Quiñones
38. Born from Sr. Carreño Sra. Quiñones
39. Sra. Carreño Sra. Quiñones
40. France
41. (Aristocratic) particle
42. Jean de Jouvencourt
43. Mr. de Jouvencourt Mr. Jouvencourt
44. Germany
45. Academic degrees & titles
46. Doktor, Professor…
47. Herr Professor Doktor Schmidt Herr Schmidt
48. Vietnam
49. Given name
 is formal
50. Nguyễn Tấn Dũng
51. Mr. Dũng
52. Thailand
53. Nickname(s)
54. Yingluck Shinawatra
55. Pu (“crab”) (ปู)
56. India
57. Patronymic
58. Location
59. Caste
60. Religion
61. Initials
62. Any more clusterfuck?
63. Marital names
64. People with middle names
65. People with a single name
66. Now what?
67. “Names are just plain weird.” Sara Wachter-Boettcher in Technically wrong
68. Don’t ask for
 first name
 last name
69. Have a
 unique field
70. Don’t restrict length
71. Handle single-letter names
72. Handle looooooooong names
73. Don’t restrict characters
74. Handle every character
75. Also punctuation
76. Don’t say name is invalid
77. Say you can’t handle it properly
78. Don’t try
 to be clever
79. Ask how you should call them
80. Your full name: How should we call you? e.g. 東海海林林賢蔵 e.g. Shōji
81. What’s in
 a gender?
82. Male / Female?
83. Not so fast
84. Terminology
85. Gender ≠ sex
86. Chromosomes (XX, XY…)
87. Sexual characteristics
88. Gender expression
89. Gender identity
90. Common misconceptions
91. Gender is not binary
92. Even sex isn’t (intersex)
93. Transgender is not a gender
94. Non-binary ≠ transgender
95. You don’t get to decide
96. Now what?
98. Ask if you must
100. Say why
102. Advertising, declining services…
103. Social profiles, 3rd parties…
104. Monitoring diversity
105. Clarify privacy
107. Devastating consequences
108. “Transgender” isn’t ideal
110. Provide a “non-binary” option
112. Offer a way to skip
115. Avoid “other”
116. Provide free text if you can
118. Autocomplete
120. About pronouns
121. Don’t try to guess
122. Ask which to use
124. Default to singular “they”
126. Wrapping up
127. “‘You don’t fit on a form’ after a while starts to feel like, ‘you don’t fit in a community’.” Aimee Gonzalez-Cameron for Technically Wrong
128. Don’t assume anything
129. Accept people as they are
130. Accessibility Inclusivity Diversity
131. Technically wrong Sexist apps, biased algorithms and other threats of toxic tech by Sara Wachter-Boettcher
132. Thank you! @HugoGiraudel October 26th 2017 Special thanks to Chad Gowler for their
 inspiring “How to ask about gender” talk