Introducing the Service Planning Team in LINE TAIWAN

Introducing the Service Planning Team in LINE TAIWAN by Vic Cheng

Event: 2022-05-13 陽明交大傳播科學系 企業參訪

Transcript

1. Introducing the Service Planning Team in LINE TAIWAN Service Planning office Vic Cheng 2022.May.13th
2. @ 2022 LINE Corporation Hello, I’m…… • A Product Manager in LINE, 38 months • 2 kids dad • Coffee lover • Agile believer • Hybrid vehicle driver • Web3 newbie 2
3. @ 2022 LINE Corporation Agenda • Service planning - What and How • A planner’s daily life • Frequency questions • Q&A 3
4. @ 2022 LINE Corporation What is Service Planning? 4 Service Planning Product APP Function Project Management Design
5. @ 2022 LINE Corporation What services we planned? 5
6. @ 2022 LINE Corporation In the SVC office LINE Platform: LINE App / LINE Desktop / OA / LIVE / CLOVA / Beacon / MINI Platform / AI Family / Platform Services: LINE NOW / LINE 熱點 / LINE 旅遊 LINE TODAY LINE 購物 / Global Event BOT LINE MUSIC / LINE TAXI / LINE ⼝袋商店 / LINE VOOM TW / LINE HUB / OA plus / 貼圖 / LINE 訊息 查證 / LINE 揪團 / Search TW / Global Content Platform Central Planning: Insight Project User Research Project Management 6
7. @ 2022 LINE Corporation How we plan our services? • User-centered design • Understand and communicate with developers • Write Tech Specs and requirement • Research • Design thinking and data analysis • Time management • Flexibility and problem solving • Try and error 7
9. @ 2022 LINE Corporation Frequency questions • What is the best thing in my LINE career? • What is the most difficult thing in the planning? • How do I join LINE? 9
10. 10 https://youtu.be/FgFhZOp6UuQ?t=1338
11. @ 2022 LINE Corporation Questions from pre-survey • 團隊內部的主要、次要專案分⼯及合作⽅式 • UI/UX designer以及researcher的⼯作範疇 • LINE有別於台灣其他即時通訊公司的最⼤優勢是什麼？ • 除了通訊功能以外，LINE還推出了諸多功能，想請問這些輔助功 能⽬前應⽤最廣的是？⼀般團隊會在什麼情境下決定開發新功能？ LINE團隊如何保持持續創新的能⼒? • 有缺⼈嗎？ 11
12. @ 2022 LINE Corporation Yes! We’re recruiting #1 Search “LINE CAREERS” or type “https://careers.linecorp.com/" in your browser #2 Click “Product Planning” tab #3 Pick your prefer city, “Taipei” maybe? or Search “台灣連線” on 104 12
13. @ 2022 LINE Corporation Thank you 13