AI Made Us Faster at Solving the Wrong Problems

Ignite talk presented at DevOpsDays Geneva 2026. The presentation breakdown is available at https://blog.marceloancelmo.com/page/speaking

Are we optimizing for speed, or are we just accelerating bad ideas?

In this 5-minute Ignite presentation, we break down the most dangerous habit of the Generative AI era: jumping to solutions before we actually understand the problem. This presentation focus on harnessing AI for effective problem solving, and moving beyond speed to understanding.

When someone says, "The AI says we just need to do X," and everyone blindly nods, you haven't innovated: You've just solved the wrong problem. This talk addresses how GenAI amplifies System 1 thinking and fuels the Dunning-Kruger effect. By understanding that while AI accelerates some decisions, it can mislead problem-solving efforts. It demostrates the value to shift from fast, confident decisions to a reflective understanding to solve the right problems effectively.

If you enjoyed these slides, please let me know at https://marceloancelmo.com. On my website, you can find for more insights on Enterprise Architecture, Solution Architecture, Enterprise Content Management, DevOps, Java, Performance Analysis, Risk Management, Team Building, Digital Transformation, Organizational Transformation, Technology Strategy, Technical Leadership, and the occasional war story from the trenches.

Transcript

1. AI Made Us Faster... ...at Solving the Wrong Problems DevOpsDays Geneva 2026 Marcelo Sousa Ancelmo Head of Solution Architecture KPMG Switzerland
2. 2 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. KPMG Switzerland – Rooted in 115 years of History Inspires confidence, empowers change and dares to do 70+ Strategic Alliances Strategic alliances include Microsoft, Google, ServiceNow, SAP, Salesforce, IBM and SailPoint 2,627 Employees 157 Partners 64 Nationalities 35 Average age 44% Women 56% Men 11 Locations Hours of professional development 316,737
3. 3 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. Source: https://imgflip.com/i/asc6eq We’ve all been there
4. 4 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. And got Something Like this as Result Source: https://static.wikia.nocookie.net/simpsons/images/0/05/TheHomer.png/revision/latest?cb=20090908145331
5. 5 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. We Celebrate the Win, and Move On Source: https://imgflip.com/memegenerator/This-Is-Fine
6. 6 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. Yet, Something Feels Wrong Source: https://lanredahunsi.com/actions-have-consequences/
7. 7 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. Why this happens? Source: https://www.linkedin.com/pulse/hampered-heuristics-piper-harris/
8. 8 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. AI is Fast ... Source: https://imgflip.com/i/asc745 And Speed ≠ Progress
9. 9 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. AI Have Confidence! Or Have you just outsourced the Dunning-Kruger Effect? Source: https://medium.com/@tarifabeach/the-confidence-trap-how-ai-supercharges-the-dunning-kruger-effect-in-the-workplace-7d865da19773
10. 10 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. Sometimes, AI is just Wrong! Source: https://orlybooks.com/books/building-ai-with-html
11. 11 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. Do not let AI Hijack your Thinking Source: https://thenewstack.io/50-50-the-future-of-human-ai-collaboration-for-innovation/ Otherwise you may end up with an efficient inefficiency
12. 12 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. Reaching this point, you are not Solving Problems Source: https://www.galaxus.ch/en/s5/product/hasbro-gaming-guess-who-danish-norwegian-2-players-board-games-20530868 You are Guessing Solutions
13. 13 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. You need to Consider a Different Perspective Source: https://platforms.substack.com/p/when-answers-get-cheap-good-questions Because In a world where answers get cheap, Questions become valuable!
14. 14 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. What problem are we actually solving?
15. 15 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. Focus on Understanding Photo by Paul Skorupskas on Unsplash Clearly define the problem
16. 16 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. •Stop to reflect •Think about the System •Ask the question •Reframe the work with AI AI is not the enemy STOP THINK ASK REFRAME
17. 17 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. You Must Move Away From Fast, to Slow and Reliable • By slowing down for five minutes, you save five months of "fixing the fix.“ • The ultimate performance optimization Source: https://www.linkedin.com/pulse/quintessence-quality-testament-success-every-detail-hisham-said-mxocf/
18. 18 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. From Confident, to Reflective and Thoughtful Photo by Tingey Injury Law Firm on Unsplash
19. 19 Document Classification: KPMG Public KPMG. Make the Difference. © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. We must stop optimizing for speed and Start optimizing for understanding Photo by Jen Theodore on Unsplash
20. 20 Document Classification: KPMG Public © 2026 KPMG AG, a Swiss corporation, is a group company of KPMG Holding LLP, which is a member of the KPMG global organization of independent firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. “A problem well stated is a problem half solved." Charles Franklin Kettering @marceloancelmo #daretodo #together4better #problemsolving Photo by Ondrej Supitar on Unsplash