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運用エンジニアにとって大事な視点 (理論編) / 20191111-ssmjp-most-im...

opelab
November 11, 2019

運用エンジニアにとって大事な視点 (理論編) / 20191111-ssmjp-most-important-viewpoint-for-operation-engineer

ssmjp 2019/11 での発表資料です。

現時点での波田野の考えを整理したものです。

(運用設計ラボ合同会社 波田野裕一)

opelab

November 11, 2019
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  1. Operation Lab ӡ༻ઃܭϥϘ 2 ೾ా໺༟Ұ ‣ ೥"%4-ΩϟϦΞͰ։ہۀ຿ɺ*41ӡ༻ ‣ ೥4*FSͰ׭ிܥαʔϏεͷαʔόอक ‣

    ೥"41Ͱج൫ઃܭɾߏஙɾӡ༻ ‣ δϣϒج൫ͷઃܭߏங ϢʔβӨڹ਺ઍສਓ  ‣ ؂ࢹج൫ͷઃܭߏங ؂ࢹର৅਺ສϙΠϯτ  ‣ ؂ࢹηϯλͷߏஙӡ༻ઃܭ Ξϥʔτ਺ඦສ௨೥  ‣ ೥ӡ༻ઃܭϥϘΛઃཱ ✦ ೔ຊ.41ڠձಛผձһ ✦ +"846($-*ઐ໳ࢧ෦ࢧ෦௕ ✦ "844BNVSBJ ✦ *OUFSOFU8FFL +1/*$ओ࠵ ϓϩάϥϜҕһ ೔ຊ.41ڠձಛผձһ ࣗݾ঺հ ܦྺͷ΄ͱΜͲ͕αʔϏεӡ༻ݱ৔ͷਖ਼ࣾһ
  2. ௐࠪ.41ӡ༻ݱ৔ͷମ੍ 5 ސ٬اۀ .41αʔϏεӡ༻ݱ৔ *5αʔϏεج൫ ϕϯμʔ αϙʔτ ඇଐਓۀ຿୲౰ऀ γϑτۈ຿ ଐਓۀ຿୲౰ऀ

    γϑτۈ຿ ଐਓۀ຿୲౰ऀ ฏ೔೔தۈ຿ ݪଇͱͯ͠ଐਓۀ຿୲౰ऀͱඇଐਓۀ຿୲౰ऀͷ྆ऀ͕࣌ؒৗʹ ࡏ੮͠ɺ࣌ؒۉ࣭ͳ.41αʔϏεΛఏڙͰ͖ΔΑ͏ʹ౒Ί͍ͯΔ γϑτۈ຿ऀ͚ͩͰ͸ରԠͰ͖ͳ͍ࣄ৅͕ൃੜͨ͠৔߹ʹ͓͍ͯ΋ɺ .41αʔϏεӡ༻ݱ৔શମͰରԠͰ͖Δମ੍͕૊·Ε͍ͯΔɻ ࣌ؒ೔΄΅ۉ࣭ͳӡ༻αʔϏε ಛఆͷސ٬اۀ΍ٕज़ྖҬʹਫ਼௨ ਐ௙
  3. ͋ͳͨͷӡ༻ۀ຿͸ͲͪΒͰ͔͢  ਓ͕ཧղ͠΍͍͢Α͏ʹ ͳ͍ͬͯΔɻ  γεςϜ͕औΓѻ͍΍͍͢ Α͏ʹͳ͍ͬͯΔɻ  ࿦ཧతʹਖ਼͍͜͠ͱΛݕূ ͍ͯ͠Δɻ

    Operation Lab ӡ༻ઃܭϥϘ 10 దਖ਼ͳධՁɾҾ͖ܧ͗ɾࣗಈԽ͕ Ͱ͖Δɻଞ෦ॺͱର౳ʹ͍ۙ  ਓ͕ཧղ͠΍͍͢Α͏ʹ ͳ͍ͬͯͳ͍ɻ  γεςϜ͕औΓѻ͍΍͍͢ Α͏ʹͳ͍ͬͯͳ͍ɻ  ࿦ཧతʹਖ਼͍͜͠ͱΛݕূ ͍ͯ͠ͳ͍ɻ ධՁ͞Εͳ͍ɻҾ͖ܧ͗΍ࣗಈԽʹ ࣦഊ͢Δɻଞ෦ॺʹԡ͠੾ΒΕΔ Өڹ ྫ ͋Γ͕ͪͳӡ༻ۀ຿ ͋Δ΂͖ӡ༻ۀ຿ Өڹ ྫ Ұ൪ߟ͍͖͍͑ͯͨͩͨຕͷεϥΠυ લճͷ͓͞Β͍
  4. ʮ͋Δ΂͖ӡ༻ۀ຿ʯΛ࣮ݱͨ͠ਓ͸ɺͲ͏΍࣮ͬͯݱͨ͠ͷ͔  ਓ͕ཧղ͠΍͍͢ۀ຿ͷ࣮ݱ  γεςϜ͕औΓѻ͍΍͍͢ۀ຿ͷ࣮ݱ  ࿦ཧతʹਖ਼͍͜͠ͱΛݕূͰ͖Δۀ຿ͷ࣮ݱ Operation Lab ӡ༻ઃܭϥϘ

    11 ʮͭΒ͍ʯݪҼΛҰͭҰͭ௵͍ͯͬͨ͠ ࿦ཧੑͷ֬อ ద੾ͳந৅Խ ద੾ͳ۩ମԽ લճͷ͓͞Β͍ *5Λѻ͏্Ͱ౰ͨΓલͷ͜ͱ Պֶٕज़ͱ࿦ཧతʹ޲͖߹͏͜ͱ Λ ౰ͨΓલʹɺ۪௚ʹɺటष͘ɺపఈతʹ΍Δ͔͠ͳ͍
  5. ʮ͋Δ΂͖ӡ༻ۀ຿ʯΛ࣮ݱͨ͠ਓʹ͸ͲΜͳೳྗ͕͋Δͷ͔  ਓ͕ཧղ͠΍͍͢ۀ຿ͷ࣮ݱ  γεςϜ͕औΓѻ͍΍͍͢ۀ຿ͷ࣮ݱ  ࿦ཧతʹਖ਼͍͜͠ͱΛݕূͰ͖Δۀ຿ͷ࣮ݱ Operation Lab ӡ༻ઃܭϥϘ

    13 ࿦ཧੑͷ֬อ ద੾ͳந৅Խ ద੾ͳ۩ମԽ *5Λѻ͏্Ͱ౰ͨΓલͷ͜ͱ Պֶٕज़ͱ࿦ཧతʹ޲͖߹͏͜ͱ Λ ౰ͨΓલʹɺ۪௚ʹɺటष͘ɺపఈతʹ΍Δ ʮӡ༻ೳྗʯͱ͸Կ͔
  6. ʮ͋Δ΂͖ӡ༻ۀ຿ʯΛ࣮ݱ͢Δਓͷӡ༻ೳྗ Operation Lab ӡ༻ઃܭϥϘ 15 ࿦ཧੑͷ֬อ ద੾ͳந৅Խ ద੾ͳ۩ମԽ *5Λѻ͏্Ͱ౰ͨΓલͷ͜ͱ Պֶٕज़ͱ࿦ཧతʹ޲͖߹͏͜ͱ

    Λ ౰ͨΓલʹɺ۪௚ʹɺటष͘ɺపఈతʹ΍Δ ࿦ཧೳྗ ந৅Խ ೳྗ ۩ମԽ ೳྗ ࿦ཧతͳਖ਼͠͞ ΛσʔλͰূ໌Ͱ͖Δ ର৅෺Λ໨తʹ͋Θͤͯ ϞσϧԽͰ͖Δ ݱ৔΍ݱ࣮Λ௚ࢹͯ͠ ৗʹ࠷దԽͰ͖Δ ʮӡ༻ೳྗʯͱ͸Կ͔
  7. ໌ࣔతͳೳྗ ҉໧తͳೳྗ ʮ͋Δ΂͖ӡ༻ۀ຿ʯΛ࣮ݱ͢Δਓͷӡ༻ೳྗ Operation Lab ӡ༻ઃܭϥϘ 16 *5Λѻ͏্Ͱ౰ͨΓલͷ͜ͱ Պֶٕज़ͱ࿦ཧతʹ޲͖߹͏͜ͱ Λ

    ౰ͨΓલʹɺ۪௚ʹɺటष͘ɺపఈతʹ΍Δ ࿦ཧೳྗ ந৅Խ ೳྗ ۩ମԽ ೳྗ ࿦ཧతͳਖ਼͠͞ ΛσʔλͰূ໌Ͱ͖Δ ର৅෺Λ໨తʹ͋Θͤͯ ϞσϧԽͰ͖Δ ݱ৔΍ݱ࣮Λ௚ࢹͯ͠ ৗʹ࠷దԽͰ͖Δ ʮӡ༻ೳྗʯͱ͸Կ͔
  8. ໌ࣔతͳೳྗ ҉໧తͳೳྗ Ծઆʮӡ༻ೳྗʯʹ͸ͭͷྖҬ͕͋Δ Operation Lab ӡ༻ઃܭϥϘ 17 ࿦ཧೳྗ ந৅Խ ೳྗ

    ۩ମԽ ೳྗ • ٕज़ೳྗ ۀք಺ڞ௨ <εΩϧηοτ> • ۀ຿ೳྗ ݸผۀ຿΍ސ٬ʹؔ͢Δ஌ࣝ • ࢥߟͱ;Δ·͍<ϚΠϯυηοτ> ʮӡ༻ೳྗʯͱ͸Կ͔
  9. ໌ࣔతͳೳྗ ҉໧తͳೳྗ Ծઆʮӡ༻ೳྗʯྖҬͷಛ௃ Operation Lab ӡ༻ઃܭϥϘ 18 • ٬؍ධՁ͠΍͍͢ɻ •

    ҭ੒͠΍͍͢ɻ • Өڹ͸ݸਓ಺ʹཹ·Δɻ • ٕज़ೳྗ • ۀ຿ೳྗ • ࢥߟͱ;Δ·͍ ʮӡ༻ೳྗʯͱ͸Կ͔ • ٬؍ධՁ͸ࠔ೉ɻ • ҭ੒΋ࠔ೉ɻ • ૊৫จԽ΁ͷӨڹେɻ
  10. Operation Lab ӡ༻ઃܭϥϘ ͋Γ͕ͪͳʮࢥߟʯͱʮ;Δ·͍ʯ 21 Πϯϓοτ ׆ಈ Ξ΢τϓοτ ;Δ·͍ ࢥߟ

    Πϯϓοτ ׆ಈ Ξ΢τϓοτ Πϯϓοτ ׆ಈ Ξ΢τϓοτ ۀ຿ཁٻ ௿඼࣭ ա৒ίετ ແؾྗ ӡ༻ΤϯδχΞʹͱͬͯେࣄͳࢹ఺ ʮ͏ͪͷΤϯδχΞ͸ࢦࣔ଴ͪͰࣗ෼͔Β͸ಈ͔ͳ͍ɻʯ ʮ͏ͪͷΤϯδχΞ͸ษڧ͠ͳ͍ͷͰεΩϧ͕௿͍ɻʯ
  11. Operation Lab ӡ༻ઃܭϥϘ ϩδοΫϞσϧ͔Βߟ͑ΔϚΠϯυηοτ 22 Πϯϓοτ ׆ಈ Ξ΢τϓοτ Ξ ΢

    τ Χ Ϝ ࣮ݱ ;Δ·͍ ࢥߟ Πϯϓοτ ׆ಈ Ξ΢τϓοτ Πϯϓοτ ׆ಈ Ξ΢τϓοτ ۀ຿ཁٻ ӡ༻ΤϯδχΞʹͱͬͯେࣄͳࢹ఺ ӡ༻ΤϯδχΞʹͱͬͯ࠷΋େࣄͳࢹ఺ Ξ΢τΧϜ 0VUDPNF ͱ͸ɺ݁Ռɺ੒Ռͱ͍͏ҙຯ
  12. Operation Lab ӡ༻ઃܭϥϘ ྫ ೾ా໺ͷΞ΢τΧϜ ࣮ݱ͍ͨ͜͠ͱ 23 ‣ αʔϏεͷ҆ఆ ࣾձج൫ʹ૬Ԡ͍҆͠ఆӡ༻

    ‣ ۀ຿ෛՙ͕ฏ४త ݸʑਓ͕͕Μ͹Γ͗͢ͳͯ͘΋ۀ຿͕ճΔӡ༻ݱ৔ ‣ ӡ༻ʹର͢ΔධՁ͕దਖ਼ దਖ਼ͳར५ΛੜΉݱ৔ͱɺద੾ʹධՁ͞ΕΔཁһ ग़య*OUFSOFU8FFLʮӡ༻ํ๏࿦ʙγεςϜӡ༻ݱ৔ͷݱঢ়෼ੳͦͯ͠ӡ༻ઃܭ΁ʙʯ ӡ༻ݱ৔ͷཧ૝ ӡ༻ΤϯδχΞʹͱͬͯେࣄͳࢹ఺
  13. Operation Lab ӡ༻ઃܭϥϘ Ξ΢τΧϜΛ࣮ݱ͢ΔͨΊʹͲΜͳࢥߟΛ͢Δ͔ 24 Πϯϓοτ ׆ಈ Ξ΢τϓοτ Ξ ΢

    τ Χ Ϝ ࣮ݱ ;Δ·͍ ࢥߟ Πϯϓοτ ׆ಈ Ξ΢τϓοτ Πϯϓοτ ׆ಈ Ξ΢τϓοτ ۀ຿ཁٻ Ξ΢τΧϜΛ࣮ݱ͢ΔͨΊʹࢥߟ͠ଓ͚Δ ӡ༻ΤϯδχΞʹͱͬͯେࣄͳࢹ఺ ӡ༻ΤϯδχΞ͸
  14. Operation Lab ӡ༻ઃܭϥϘ Ξ΢τΧϜΛ࣮ݱ͢ΔͨΊʹͲΜͳࢥߟΛ͢Δ͔ 25 ӡ༻ΤϯδχΞʹͱͬͯେࣄͳࢹ఺ *5Λѻ͏্Ͱ౰ͨΓલͷ͜ͱ Պֶٕज़ͱ࿦ཧతʹ޲͖߹͏͜ͱ Λ ౰ͨΓલʹɺ۪௚ʹɺటष͘ɺపఈతʹߟ͑Δ

    *5Λѻ͏্Ͱ౰ͨΓલͷ͜ͱ Պֶٕज़ͱ࿦ཧతʹ޲͖߹͏͜ͱ Λ ౰ͨΓલʹɺ۪௚ʹɺటष͘ɺపఈతʹ࣮૷͢Δ ׆ಈ Ξ΢τϓοτ ;Δ·͍ ࢥߟ Ξ΢τΧϜΛ࣮ݱ͢ΔͨΊʹࢥߟ࣮͠૷͠ଓ͚Δ ӡ༻ΤϯδχΞ͸
  15. Operation Lab ӡ༻ઃܭϥϘ 28 ʮӡ༻ʯΛʮαʔϏεσϦόϦʯͱଊ͑Δ ސ٬ɾ֎෦αʔϏε outbound inbound outbound inbound

    ֎෦ࢧԉ૊৫ inbound inbound ӡ༻ϝϯόʔ outbound inbound ಺෦ڠௐ/ࢧԉ૊৫ inbound outbound ϦΫΤετ σϦόϦ σϦόϦ σϦόϦ σϦόϦ ϦΫΤετ ϦΫΤετ ϦΫΤετ ӡ༻ݱ৔ ૭ޱ ϑϩϯτΤϯυ όοΫΤϯυ outbound outbound ϦΫΤετʹର͢ΔσϦόϦͷ܁Γฦ͠ ى఺͔ͭऴ఺ ग़యܦӦ৘ใֶձ೥य़قશࠃݚڀൃදେձʮӡ༻ۀ຿ϓϩηεͷϞσϧԽʯ ྫ ೾ా໺ͷࢥߟ Ξ΢τΧϜ࣮ݱʹඞཁͳ͜ͱ
  16. Operation Lab ӡ༻ઃܭϥϘ 29 ʮӡ༻ʯͱ͸ ӡ༻૊৫ͷϦιʔεΛ׆༻͠ɺରՁ΍ධՁΛಘΔ͜ͱΛ໨తʹɺ ֎෦ʹରͯ͠ɺܧଓతʹԿΒ͔ͷαʔϏεΛఏڙ͠ଓ͚Δ͜ͱɻ ʮαʔϏεΛܧଓతʹσϦόϦ͢Δ͜ͱʯ ӡ༻ۀ຿ͷຊ࣭͸ʮࣄۀܧଓੑʯͷ࣮ݱ ࿈ࡌɿݱ৔ࢹ఺͔Βͷӡ༻ํ๏࿦

    ୈ3ճ ໌೔ͷӡ༻ݱ৔ͷͨΊʹ - ӡ༻ϑϨʔϜϫʔΫͱ͍͏ࢹ఺ IUUQTUIJOLJUDPKQTUPSZ QBHF$ ໨త αʔϏε Ϗδωε खஈ σϦόϦ ΤϯδχΞϦϯά ྫ ೾ా໺ͷࢥߟ Ξ΢τΧϜ࣮ݱʹඞཁͳ͜ͱ
  17. Operation Lab ӡ༻ઃܭϥϘ ӡ༻ઃܭͱ͸ 30 ֤ݱ৔ʹదͨ͠ӡ༻ͷ࿮૊Έ(ϑϨʔϜϫʔΫ)Λ ࡞ΓࠐΉ͜ͱ͕ɺ͍ΘΏΔʮӡ༻ઃܭʯͰ͋Δɻ • ෺ࣄͷ੔ཧͷख๏ •

    ٬؍తͳཱ৔͔Βɺ • Պֶతख๏ʹΑΔଌఆ ద੾ͳݟ͑ΔԽ  • ࿦ཧతख๏ʹΑΔ෼ੳ ϞσϧԽ  • ݟ௚͠αΠΫϧͷߏங ϑϨʔϜϫʔΫͱ͸ ग़య*OUFSOFU8FFLʮӡ༻ํ๏࿦ʙγεςϜӡ༻ݱ৔ͷݱঢ়෼ੳͦͯ͠ӡ༻ઃܭ΁ʙʯ ྫ ೾ా໺ͷࢥߟ Ξ΢τΧϜ࣮ݱʹඞཁͳ͜ͱ
  18. Operation Lab ӡ༻ઃܭϥϘ 31 ӡ༻ઃܭ͸ͳͥඞཁ͔ ӡ༻ݱ৔ͷʮཧ૝ʯͱʮݱ࣮ʯͷڮ౉͠ ӡ༻ݱ৔ͷཧ૝ ‣ αʔϏεͷ҆ఆ ࣾձج൫ʹ૬Ԡ͍҆͠ఆӡ༻ɻ

    ‣ ۀ຿ෛՙͷฏ४Խ ͏·͘ۀ຿͕ճΔӡ༻ݱ৔ɻ ‣ ӡ༻ʹର͢ΔධՁͷదਖ਼Խ దਖ਼ͳར५ΛੜΉݱ৔ͱɺద੾ʹධՁ͞ΕΔཁһɻ 1. ߴෛՙ 2. ଐਓత 3. ݟ͑͵අ༻ରޮՌ ӡ༻ݱ৔ͷݱ࣮ ϒϥοΫϘοΫεԽ ௿෇ՃՁ஋Խ ۀ຿͕ෳࡶԽ ྫ ೾ా໺ͷࢥߟ Ξ΢τΧϜ࣮ݱʹඞཁͳ͜ͱ
  19. Operation Lab ӡ༻ઃܭϥϘ 32 ӡ༻ઃܭ͸ʮཧ૝΁ͷڮ౉͠ʯΛ͠ͳ͚Ε͹ͳΒͳ͍ ӡ༻ݱ৔ͷཧ૝࣮ݱ Ξ΢τΧϜ ͷڮ౉͢͠Δͷ͕ӡ༻ઃܭ 1. ߴෛՙ

    2. ଐਓత 3. ݟ͑͵අ༻ରޮՌ ӡ༻ݱ৔ͷ໰୊఺ ϒϥοΫϘοΫεԽ ௿෇ՃՁ஋Խ ۀ຿͕ෳࡶԽ 1. ۀ຿ͷෳࡶԽΛڐ͞ͳ͍࢓૊Έ ࡞Γ 2. ۀ຿ͷϒϥοΫϘοΫεԽΛڐ ͞ͳ͍࢓૊Έ࡞Γ 3. ۀ຿Ձ஋ͷ௠෗ԽΛڐ͞ͳ͍࢓ ૊Έ࡞Γ ӡ༻ઃܭͷ໨త ӡ༻ݱ৔ͷཧ૝ (ྫ) ‣ αʔϏεͷ҆ఆ ࣾձج൫ʹ૬Ԡ͍҆͠ఆӡ༻ɻ ‣ ۀ຿ෛՙͷฏ४Խ ͏·͘ۀ຿͕ճΔӡ༻ݱ৔ɻ ‣ ӡ༻ʹର͢ΔධՁͷదਖ਼Խ దਖ਼ͳར५ΛੜΉݱ৔ͱɺద੾ʹධՁ͞ΕΔཁһɻ ৗʹγϯϓϧ ৗʹݟ͑Δ ৗʹՁ஋ΛੜΉ ࿈ࡌɿݱ৔ࢹ఺͔Βͷӡ༻ํ๏࿦ ୈ3ճ ໌೔ͷӡ༻ݱ৔ͷͨΊʹ - ӡ༻ϑϨʔϜϫʔΫͱ͍͏ࢹ఺ IUUQTUIJOLJUDPKQTUPSZ QBHF$ ྫ ೾ా໺ͷࢥߟ Ξ΢τΧϜ࣮ݱʹඞཁͳ͜ͱ
  20. Operation Lab ӡ༻ઃܭϥϘ Ξ΢τΧϜΛ࣮ݱ͢ΔͨΊʹͲΜͳࢥߟΛ͢Δ͔ 35 Πϯϓοτ ׆ಈ Ξ΢τϓοτ ӡ ༻

    ݱ ৔ ͷ ཧ ૝ ࣮ݱ ;Δ·͍ ࢥߟ Πϯϓοτ ׆ಈ Ξ΢τϓοτ Πϯϓοτ ׆ಈ Ξ΢τϓοτ ۀ຿ཁٻ ӡ༻ΤϯδχΞʹͱͬͯେࣄͳͭͷࢹ఺ ܦӦ૚ ӡ༻ཁһ ސ٬ ·ͱΊ