Kobe HoloLens Meetup! vol.4 - Ignite 座談会

https://arkobe.connpass.com/event/210424/

LT用マテリアル

「Dynamics 365 (CRM/ERP) 側からのHL/MR領域への期待」

Transcript

2. https://rd.microsoft.com/en-us/ryohei-yoshijima
4. –
5. 28% 30% 38% 4% 日系国内 日系海外 外資系国内 外資系海外
6.                                28% 30% 38% 4% 日系国内 日系海外 外資系国内 外資系海外 導入事例集PV
7. 7 Industry Accelerators 01 03 02 04 05 06 07 08 09
8. 8 Finance management for middle and big companies Supply chain management for middle and big companies Project management Sales management solution Sales management for professionals Build customer relationships at scale with relationship selling Dynamics 365 Commerce Retail management Dynamics 365 Human Resources Human resource management Mobile solution for ERP and CRM solutions Schedule any data in Customer Engagement Dynamics 365 Sales insights AI-driven insights in sales Dynamics 365 Customer service insights Dynamics 365 Customer insights AI-driven insights and virtual agents in customer service Power personalized engagement with customer insights Dynamics 365 Virtual agent for Customer service Virtual agent configuration tool Dynamics 365 Fraud protection Dynamics 365 Product Insights AI anti fraud solution Products and services real- time insights Dynamics 365 Connected Store Real-time observational data to improve in-store operationstool Dynamics 365 Finance Insights Microsoft Customer Data Platform (CDP) Built-in AI tools to improve cash flow Solution to the problem of disconnected customer data systems Dynamics 365 Remote Assist Mixed reality remote presence tool Dynamics 365 Product Visualize Place a 3D digital twin of product in real life Dynamics 365 Guides Holographic instruction tool Dynamics 365 Planning service Tool importing 3D models to MR solutions operations External micro service for planning Dynamics 365 Inventory on-hand service External micro service for inventory Configurable business documents reporting in Word and Excel External micro service to setup documents Robotic process automation Enterprise resource management for small and medium companies Customer service management Dynamics 365 Finance Dynamics 365 Supply Chain Management Dynamics 365 Project Operations Dynamics 365 Business Central Dynamics 365 Sales Dynamics 365 Sales Professional Dynamics 365 Microsoft Relationship Sales Dynamics 365 Customer Service Dynamics 365 Customer Service Professional Dynamics 365 Field Service Customer service management for professionals Field service and maintenance management Dynamics 365 Marketing Marketing management Dynamics 365 Mobile Apps Dynamics 365 Universal Resource Scheduling Dynamics 365 Omnichannel for Customer service Connect with customers thru different channels Dynamics 365 Gamification Employee and teams competitions management Dynamics 365 App for Outlook Employee and teams competitions management Dynamics 365 LinkedIn Connector Seamless synchronization of LinkedIn leads Dynamics 365 Unified service desk Framework for call centers Dynamics 365 for phones and tablets Unified app for phones and tablets Dynamics 365 Import tool Power Automate Business intelligence solution Power BI Business solutions tool Power Apps Intelligent virtual agents Power Virtual Agent Portal management Power App portals Office solutions Microsoft 365 Cloud computing solution Microsoft Azure Collaboration portal to manage the application lifecycle Lifecycle Services Gateway to data and intelligence Microsoft Graph Dynamics 365 Customer Voice Enterprise feedback management application Customer portal for Dynamics 365 SCM Power Apps portal template for B2B sites Electronic invoicing Add- on Sending electronic documents to the designated parties Nonprofit Media & Communications Manufacturing Healthcare Financial Services Education Automotive 01 02 03 04 05 06 07 08 09
10. 10 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
11.       
12. 12 フィールド サービス サプライチェーン ファイナンス ビジネスセントラル Azure IoT Power Apps Outlook Power Automate Power BI カスタマー サービス