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内製したSlack Appで頑張るIncident Response@Waroom Meetu...

Avatar for Sota Sugiura Sota Sugiura
June 04, 2024
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内製したSlack Appで頑張るIncident Response@Waroom Meetup #1 / Incident Response with Slack App in 10X

2024/06/04に行われたWaroom Meetup #1の登壇資料です
https://topotal.connpass.com/event/317285/
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Sota Sugiura

June 04, 2024
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Transcript

  1. ©︎ 2023 10X, Inc. ಺੡ͨ͠Slack AppͰؤுΔ Incident Response@Waroom Meetup #1

  2. 2 גࣜձࣾ9Ͱಇ͍ͯ·͢ 4PGUXBSF&OHJOFFS!4FDVSJUZUFBN ࣎լݝࡏॅ ©︎ 2023 10X, Inc. ͖ΓΜ!TPUB

  3. 3 גࣜձࣾ9Ͱಇ͍ͯ·͢ 4PGUXBSF&OHJOFFS!4FDVSJUZUFBN ࣎լݝࡏॅ ©︎ 2023 10X, Inc. ͖ΓΜ!TPUB ΞϨʁ

  4. 4 ΞϨʁ ©︎ 2023 10X, Inc.

  5. 5 9ͷͬ͘͟Γ૊৫ਤҰ෦ൈਮ ©︎ 2023 10X, Inc. 43&4FDVSJUZ෦ 43&UFBN 4FDVSJUZUFBN

  6. 6 9ͷจԽ ©︎ 2023 10X, Inc. ՝୊͕͋Δˠղܾ͍ͨ͠ͱࢥ͏ˠʮ΍Ε͹͍͍͡ΌΜʁʯ

  7. 7 9ͷจԽ ©︎ 2023 10X, Inc. ΍ͬͯΈͨ💪

  8. ©︎ 2023 10X, Inc. 8 ࠓ೔ͷ͓࿩ ಺੡ͨ͠Slack AppͰ Ͳ͜·ͰIncident Responseͷ՝୊ղܾ͕Ͱ͖Δͷ͔

  9. ©︎ 2023 10X, Inc. 9 ໨࣍  ղܾ͔ͨͬͨ͠՝୊  ՝୊ղܾͷͨΊͷ#PU

     #PU͕ੜ·Εͨͦͷޙͷੈք

  10. ©︎ 2023 10X, Inc. 10 ໨࣍  ղܾ͔ͨͬͨ͠՝୊  ՝୊ղܾͷͨΊͷ#PU

     #PU͕ੜ·Εͨͦͷޙͷੈք

  11. 11 લఏ౰࣌ͷ9 ©︎ 2023 10X, Inc. ࠓ গ਺ਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ૊৫֦େظ ੲ

    ʜ ʜ

  12. 12 લఏ౰࣌ͷ9 ©︎ 2023 10X, Inc. ࠓ গ਺ਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ૊৫֦େظ ੲ

    ʜ ʜ ͜ͷลͰೖࣾ

  13. 13 લఏ౰࣌ͷ9 ©︎ 2023 10X, Inc. ࠓ গ਺ਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ૊৫֦େظ ੲ

    ʜ ʜ ͜ͷลͰೖࣾ

  14. 14 ։ൃελΠϧ ©︎ 2023 10X, Inc. w શһ͕0OFUFBNͰࣄۀୡ੒ʹͻͨ૸Δ48& w ҰຕͷڊେͳϓϩμΫτόοΫϩάΛΈΜͳͰࡹ͘

    w 48&ಉ͕͓࢜ޓ͍ͷ͜ͱΛ೺ѲͰ͖Δن໛ײ ਓະຬ গ਺ਫ਼ӶͰࣄۀ্ཱͪ͛ظ

  15. 15 *ODJEFOU3FTQPOTF ©︎ 2023 10X, Inc. w ࠷௿ݶͷϧʔϧͱ୯Ұͷো֐ରԠͷ4MBDLDIBOOFMΛӡ༻ w ใࠂ΍ରԠͷϓϩηε͸ࡉ͔͘ఆΊͣΑ͠ͳ

    w ো֐ใࠂ͸؆୯ͳϑΥʔϚοτͰ֤ʑͷ൑அͰه࿥Λ࢒͢ গ਺ਫ਼ӶͰࣄۀ্ཱͪ͛ظ

  16. 16 ©︎ 2023 10X, Inc. গ਺ਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ૊৫֦େظ ʜ ʜ ౰࣌͸ྑ͔ͬͨ

    ͡Ό͋͜Ε͔Β͸ʜʁ

  17. 17 ͖ΓΜ43&ϝϯόʔͷݟղ ©︎ 2023 10X, Inc. ৭ʑɺ՝୊͕ݦࡏԽ͖ͯͦ͠͏🤔

  18. 18 ਐԽͷඞཁੑ ©︎ 2023 10X, Inc. ঃʑʹ૊৫֦େظ w ϓϩμΫτͱ૊৫ͷ੒௕Λ౿·͑ΔͱҎԼ͕૝ఆ͞Εͨ w

    ϓϩμΫτ͕ΑΓ҆ఆੑ͕ٻΊΒΕΔΑ͏ʹͳΔ w ։ൃνʔϜͷن໛͕֦େ͍ͯ͘͠ w ౰࣌ͷ*ODJEFOU3FTQPOTFͷ··Ͱ͸՝୊͕ग़Δ͜ͱ͕૝ఆ͞Εͨ w ৺഑ͳ͘എதΛ߹Θͤͯ՝୊ղܾʹऔΓ૊ΊΔ࢓૊Έ͕ඞཁͩͬͨ

  19. 19 ©︎ 2023 10X, Inc. ͜ͷ࣌఺Ͱղܾ͢΂͖ͱઃఆͨ͠՝୊͸ͭ

  20. 20 ©︎ 2023 10X, Inc.  ো֐ใࠂखॱͷܕԽ  ো֐ه࿥ͷࢿ࢈Խ 

    ଐਓੑͷഉআ

  21. 21  ো֐ใࠂखॱͷܕԽ  ো֐ه࿥ͷࢿ࢈Խ  ଐਓੑͷഉআ ©︎ 2023 10X,

    Inc. ใࠂखॱ͕ܕԽ͞Ε͍ͯͳ͍͜ͱʹΑΓ ҎԼͷ՝୊͕ݦࡏԽ͍ͯͨ͠ɻ w ো֐ʹؾͮ͘΂͖ϝϯόʔ͕ো֐ʹؾ͚ͮͳ͍ w νϟϯωϧ֎ͰରԠϓϩηε͕ߦΘΕΔͨΊ w ࣾྺͷઙ͍ϝϯόʔ͔ΒݟͯԿ͕ਖ਼͍͠ใࠂͷ ࢓ํͳͷ͔෼͔ΓͮΒ͍

  22. 22  ো֐ใࠂखॱͷܕԽ  ো֐ه࿥ͷࢿ࢈Խ  ଐਓੑͷഉআ ©︎ 2023 10X,

    Inc. w ো֐ใࠂॻͷ඼࣭΍ϑΥʔϚοτ͕όϥόϥ ͩͬͨ w ౰࣌ͷରԠऀҎ֎ֶ͕ͼΛಘΔ͜ͱ͕ࠔ೉ͳ ৘ใྔʹͳ͍ͬͯͨ

  23. 23  ো֐ใࠂखॱͷܕԽ  ো֐ه࿥ͷࢿ࢈Խ  ଐਓੑͷഉআ ©︎ 2023 10X,

    Inc. w ҎԼͷ࣠ͰͷଐਓԽ͕ਐΜͰ͍ͨ w ಛఆػೳʹର͢Δଐਓੑ w ো֐ରԠ׳ΕΛ͍ͯ͠Δਓ΁ͷଐਓੑ w ͜ΕʹΑΓҎԼͷݒ೦͕͋ͬͨ w *ODJEFOU3FTQPOTFͷεέʔϥϏϦςΟ w ಛఆݸਓ΁ͷա৒ͳෛՙ

  24. 24 ©︎ 2023 10X, Inc. ՝୊Λղܾ͢Δ͍͍ํ๏͸ͳ͍΋ͷ͔ʜ

  25. 25 ͋Δ໊εϥΠυͱͷग़ձ͍ ©︎ 2023 10X, Inc. IUUQTTQFBLFSEFDLDPNIJCPNBJOTJEFOUPSFTVQPOTVXP[JEPOHIVBEF[IJZVBOTVSVTMBDLCPUEFSFOKJUJOBTFLJZVSJUFJEVJDFXPTIJYJBOTVSV

  26. ©︎ 2023 10X, Inc. 26 ໨࣍  ղܾ͔ͨͬͨ͠՝୊  ՝୊ղܾͷͨΊͷ#PU

     #PU͕ੜ·Εͨͦͷޙͷੈք

  27. 27 ©︎ 2023 10X, Inc. w (.0ϖύϘ*UP)JSPZB͞ΜͷεϥΠυ w ͜͜Ͱ঺հ͞Ε͍ͯͨ#PUͷػೳ͕౰࣌ͷ՝୊ ͷ͍͔ͭ͘ʹࢗͬͨ͞

    w #PUʹΑΓ*ODJEFOU3FTQPOTFΛࢧԉ͢Δൃ૝ ͸ࢀߟʹͰ͖Δͱײͨ͡ 444#PUCZ(.0ϖύϘͱͷग़ձ͍

  28. 28 ͱ͸͍͍͖͑ͳΓ͜Μͳ#PUΛ࡞Δͷ͸ແཧɻɻɻ ©︎ 2023 10X, Inc. w #PUࣗମ͸ࢀߟʹͳΔ΋ͷͷɺ͙͢ʹ࡞ΕΔ΋ͷͰ͸ͳ͍ w αʔϏε΍ো֐ใࠂॻͷอଘ৔ॴ౳ͷҧ͍Λٵऩ͠ͳ͍ͱ͍͚ͳ͍

    w 4BB4ར༻΋બ୒ࢶ͕ͩɺ౰࣌ͷ༏ઌ౓Λߟ͑Δͱؾܰʹࢧ෷͏ͷ͸೉͍͠ίετ w ݕূ͕ඞཁ͕ͩɺ9ͷ՝୊ղܾʹ͸UPPNVDIͳҹ৅͕͋ͬͨ w #PU͸࡞ΕΔ͔ߟ͑ͭͭฒߦͯ͠·ͣ͸খ࢝͘͞ΊΒΕͳ͍͔Λߟ͑ͨ #MBNFMFTT JODJEFOUJP 8BSPPN ˞౰࣌͸·ͩະϦϦʔεͰͨ͠

  29. 29 ©︎ 2023 10X, Inc. w 4MBDL8PSL fl PX#VJMEFS ;BQJFSͰখ࢝͘͞ΊΔ

    w ͜ΕͳΒ೔Ͱ࣮૷Ͱ͖Δ w ϑΥʔϜೖྗˠ/PUJPOͷো֐ใࠂॻͷࣗಈੜ੒ #PU8PSL fl PXCVJMEFS ;BQJFSͰؤுΔ

  30. 30 ©︎ 2023 10X, Inc. w 4MBDL8PSL fl PX#VJMEFS ;BQJFSͰখ࢝͘͞ΊΔ

    w ͜ΕͳΒ೔Ͱ࣮૷Ͱ͖Δ w ϑΥʔϜೖྗˠ/PUJPOͷো֐ใࠂॻͷࣗಈੜ੒ ো֐ใࠂखॱͷܕԽɺো֐ه࿥ͷࢿ࢈Խʹد༩👏 #PU8PSL fl PXCVJMEFS ;BQJFSͰؤுΔ

  31. 31 ©︎ 2023 10X, Inc. ࠓ͸4MBDLͷ8PSL fl PXCVJMEFSͷςϯϓϨʔτʹ *ODJEFOU3FTQPOTF͕͋Γ·͢ɻ ଟগͷΧελϚΠζ͸ඞਢͰ͕͢ػձ͕͋Ε͹

    ͝׆༻͍ͩ͘͞ɻ ༨ஊ౰࣌͸ͳ͔͚ͬͨͲ

  32. 32 8PSL fl PXCVJMEFS ;BQJFSͰղܾͰ͖ͳ͔ͬͨ՝୊ ©︎ 2023 10X, Inc. w

    ݩʑͷ՝୊ͩͬͨଐਓੑͷഉআ͸͜ͷ૊Έ߹ΘͤͰ͸೉͔ͬͨ͠ w ߹Θͤͯݩʑɺ૝ఆ͍ͯͨ͠՝୊͕ঃʑʹݦࡏԽͨ͠🔥

  33. 33 ͓͔ΘΓ՝୊🔥 ©︎ 2023 10X, Inc.  ରԠνϟϯωϧͷࠞઢ  ࢹௌ཰ͷ௿Լ

     ରԠϓϩηεͷܕԽ

  34. 34 ©︎ 2023 10X, Inc. w ো֐਺ͷ૿Ճͱͱ΋ʹࠞઢ͢Δ֬཰্͕͕ͬͨ w ಉ࣌ʹෳ਺ൃੜ͢ΔͱΧΦεʹ w

    /FXQPTU͕ใࠂͳͷ͔ɺࣄޙରԠͷ΍ΓऔΓ ͳͷ͔Θ͔Βͳ͍  ରԠνϟϯωϧͷࠞઢ  ࢹௌ཰ͷ௿Լ  ରԠϓϩηεͷܕԽ

  35. 35 ©︎ 2023 10X, Inc. w ࠞઢʹ൐͍ରԠνϟϯωϧͷࢹௌ཰͕௿Լ w ใࠂͷܕԽͷԸܙΛ૬ࡴ͢Δܗʹʜ 

    ରԠνϟϯωϧͷࠞઢ  ࢹௌ཰ͷ௿Լ  ରԠϓϩηεͷܕԽ

  36. 36 ©︎ 2023 10X, Inc. w ใࠂ͸ܕԽͨ͠ҰํɺରԠϓϩηε͸όϥόϥ w ಛʹෆ׳Εͳϝϯόʔ͸ॳಈͰށ࿭͏͜ͱ͕ଟ͍ w

    ෮چ΍ऩଋͱ͍ͬͨڞ௨ݴޠ͕ແ͘ɺো֐εςʔ λεͷڞ༗͕ࠔ೉ͳঢ়ଶ  ରԠνϟϯωϧͷࠞઢ  ࢹௌ཰ͷ௿Լ  ରԠϓϩηεͷܕԽ

  37. 37 ࢒ͬͨ՝୊Λղܾ͢΂͘ʜ ©︎ 2023 10X, Inc. w 4MBDL"QQɺ௨শ*ODJEFOU#PUͷ࣮૷ΛٸϐονͰਐΊΔ🛠 w ߹Θͤͯ*ODJEFOU3FTQPOTFͷશମ૾ͷఆٛΛߦ͏✍

  38. 38 *ODJEFOU3FTQPOTFͷશମ૾ ©︎ 2023 10X, Inc. w ো֐ใࠂ͔ΒରԠɺ෮چͯ͠׬ྃ͢Δ·Ͱ ͷϥΠϑαΠΫϧΛఆٛ w

    ͜ΕΛ࣮ݱͰ͖ΔΑ͏#PUͷػೳΛઃܭ

  39. 39 )FMMP *ODJEFOU#PU👏 ©︎ 2023 10X, Inc. )J

  40. 40 ใࠂͷܕԽ ©︎ 2023 10X, Inc.

  41. 41 ରԠνϟϯωϧͷࣗಈੜ੒ ©︎ 2023 10X, Inc. !ϙʔλϧνϟϯωϧ !ରԠνϟϯωϧ

  42. 42 ରԠϓϩηεͷࢧԉ ©︎ 2023 10X, Inc. *ODJEFOU$PNNBOEFS΁ͷΨΠυ ରԠதͷࢧԉ

  43. 43 ऩଋ͔ΒৼΓฦΓ΁👏 ©︎ 2023 10X, Inc. ରԠऀ΁ͷҊ಺ νϟϯωϧ৘ใͷ ߋ৽

  44. 44 ػೳͷશ๴͸ٕज़ϒϩάΛ͝ཡ͍ͩ͘͞🙏 ©︎ 2023 10X, Inc. IUUQTQSPEVDUYDPKQFOUSZ

  45. ©︎ 2023 10X, Inc. 45 ໨࣍  ղܾ͔ͨͬͨ͠՝୊  ՝୊ղܾͷͨΊͷ#PU

     #PU͕ੜ·Εͨͦͷޙͷੈք

  46. 46 *ODJEFOU#PUϦϦʔεʹΑΔԸܙ ©︎ 2023 10X, Inc. 👏*ODJEFOU3FTQPOTFʹ·ͭΘΔ՝୊ͷղܾ 🔍ݟ͑ͮΒ͍՝୊ͷऩू

  47. 47 ͓͔ΘΓ՝୊ΛؚΊͨ՝୊ͷղܾ👏 ©︎ 2023 10X, Inc. ✅ରԠνϟϯωϧͷࠞઢ ✅ࢹௌ཰ͷ௿Լ 🔄ଐਓੑͷഉআ 🔄ରԠϓϩηεͷܕԽ

    ➡νϟϯωϧͷ෼཭ʹΑΓ՝୊ղܾ ➡ϙʔλϧνϟϯωϧͷྲྀྔ͕ద੾ʹͳͬͨ ➡Ұ෦ɺԉॿͯ͠Δ΋ͷͷ#PUҎ֎ͷΞϓϩʔν΋ඞཁ ➡ಉ্

  48. 48 ݟ͑ͮΒ͍՝୊ͷऩू🔍 ©︎ 2023 10X, Inc. ͜Ε͕ࢥΘ͵෭࢈෺Ͱ͋Γɺ#PUΛ࡞ͬͯྑ͔ͬͨ͜ͱͷͭ

  49. 49 Կ͕ى͖ͨͷ͔ ©︎ 2023 10X, Inc. #PUΛϦϦʔε͢Δ *ODJEFOU3FTQPOTFΛ վળͯ͠Δਓͱ͍͏ ೝ஌Λ֫ಘ

    ϞϠͬͨΒ৭ʑ ૬ஊͯ͘͠ΕΔ Ͱ͖ΔൣғͰ #PUͰղܾ͢Δ ΈΜͳ͏Ε͍͠☺ ˞ཁग़య

  50. 50 ֎͔Βݟͯͯ΋Θ͔Βͳ͍͜ͱ͕͋Δ ©︎ 2023 10X, Inc. w *ODJEFOU3FTQPOTFʹ͸ఆੑతͳ՝୊΋ଟ͍ w ͦΕΒ͸ো֐ใࠂॻ΍4MBDLͷจ໘͔Β͸ಡΈऔΕͳ͍

    w ͦͷ՝୊ͷड͚ࡼͱͯࣾ͠಺Ͱೝ஌Λ֫ಘ͠ɺ՝୊͕ू·ΔΑ͏ʹͳͬͨ

  51. 51 *ODJEFOU#PUͷग़൪ ©︎ 2023 10X, Inc. 4IJQJU w #PU͸ۜͷ஄ؙͰ͸ͳ͍ w

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