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内製したSlack Appで頑張るIncident Response@Waroom Meetu...
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Sota Sugiura
June 04, 2024
Technology
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1.2k
内製したSlack Appで頑張るIncident Response@Waroom Meetup #1 / Incident Response with Slack App in 10X
2024/06/04に行われたWaroom Meetup #1の登壇資料です
https://topotal.connpass.com/event/317285/
Sota Sugiura
June 04, 2024
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Transcript
©︎ 2023 10X, Inc. ͨ͠Slack AppͰؤுΔ Incident Response@Waroom Meetup #1
2 גࣜձࣾ9Ͱಇ͍ͯ·͢ 4PGUXBSF&OHJOFFS!4FDVSJUZUFBN ࣎լݝࡏॅ ©︎ 2023 10X, Inc. ͖ΓΜ!TPUB
3 גࣜձࣾ9Ͱಇ͍ͯ·͢ 4PGUXBSF&OHJOFFS!4FDVSJUZUFBN ࣎լݝࡏॅ ©︎ 2023 10X, Inc. ͖ΓΜ!TPUB ΞϨʁ
4 ΞϨʁ ©︎ 2023 10X, Inc.
5 9ͷͬ͘͟Γ৫ਤҰ෦ൈਮ ©︎ 2023 10X, Inc. 43&4FDVSJUZ෦ 43&UFBN 4FDVSJUZUFBN
6 9ͷจԽ ©︎ 2023 10X, Inc. ՝͕͋Δˠղܾ͍ͨ͠ͱࢥ͏ˠʮΕ͍͍͡ΌΜʁʯ
7 9ͷจԽ ©︎ 2023 10X, Inc. ͬͯΈͨ💪
©︎ 2023 10X, Inc. 8 ࠓͷ͓ ͨ͠Slack AppͰ Ͳ͜·ͰIncident Responseͷ՝ղܾ͕Ͱ͖Δͷ͔
©︎ 2023 10X, Inc. 9 ࣍ ղܾ͔ͨͬͨ͠՝ ՝ղܾͷͨΊͷ#PU
#PU͕ੜ·Εͨͦͷޙͷੈք
©︎ 2023 10X, Inc. 10 ࣍ ղܾ͔ͨͬͨ͠՝ ՝ղܾͷͨΊͷ#PU
#PU͕ੜ·Εͨͦͷޙͷੈք
11 લఏ࣌ͷ9 ©︎ 2023 10X, Inc. ࠓ গਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ৫֦େظ ੲ
ʜ ʜ
12 લఏ࣌ͷ9 ©︎ 2023 10X, Inc. ࠓ গਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ৫֦େظ ੲ
ʜ ʜ ͜ͷลͰೖࣾ
13 લఏ࣌ͷ9 ©︎ 2023 10X, Inc. ࠓ গਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ৫֦େظ ੲ
ʜ ʜ ͜ͷลͰೖࣾ
14 ։ൃελΠϧ ©︎ 2023 10X, Inc. w શһ͕0OFUFBNͰࣄۀୡʹͻͨΔ48& w ҰຕͷڊେͳϓϩμΫτόοΫϩάΛΈΜͳͰࡹ͘
w 48&ಉ͕͓࢜ޓ͍ͷ͜ͱΛѲͰ͖Δنײ ਓະຬ গਫ਼ӶͰࣄۀ্ཱͪ͛ظ
15 *ODJEFOU3FTQPOTF ©︎ 2023 10X, Inc. w ࠷ݶͷϧʔϧͱ୯ҰͷোରԠͷ4MBDLDIBOOFMΛӡ༻ w ใࠂରԠͷϓϩηεࡉ͔͘ఆΊͣΑ͠ͳ
w োใࠂ؆୯ͳϑΥʔϚοτͰ֤ʑͷஅͰهΛ͢ গਫ਼ӶͰࣄۀ্ཱͪ͛ظ
16 ©︎ 2023 10X, Inc. গਫ਼ӶͰࣄۀ্ཱͪ͛ظ ঃʑʹ৫֦େظ ʜ ʜ ࣌ྑ͔ͬͨ
͡Ό͋͜Ε͔Βʜʁ
17 ͖ΓΜ43&ϝϯόʔͷݟղ ©︎ 2023 10X, Inc. ৭ʑɺ՝͕ݦࡏԽ͖ͯͦ͠͏🤔
18 ਐԽͷඞཁੑ ©︎ 2023 10X, Inc. ঃʑʹ৫֦େظ w ϓϩμΫτͱ৫ͷΛ౿·͑ΔͱҎԼ͕ఆ͞Εͨ w
ϓϩμΫτ͕ΑΓ҆ఆੑ͕ٻΊΒΕΔΑ͏ʹͳΔ w ։ൃνʔϜͷن͕֦େ͍ͯ͘͠ w ࣌ͷ*ODJEFOU3FTQPOTFͷ··Ͱ՝͕ग़Δ͜ͱ͕ఆ͞Εͨ w ৺ͳ͘എதΛ߹Θͤͯ՝ղܾʹऔΓΊΔΈ͕ඞཁͩͬͨ
19 ©︎ 2023 10X, Inc. ͜ͷ࣌Ͱղܾ͖͢ͱઃఆͨ͠՝ͭ
20 ©︎ 2023 10X, Inc. োใࠂखॱͷܕԽ োهͷࢿ࢈Խ
ଐਓੑͷഉআ
21 োใࠂखॱͷܕԽ োهͷࢿ࢈Խ ଐਓੑͷഉআ ©︎ 2023 10X,
Inc. ใࠂखॱ͕ܕԽ͞Ε͍ͯͳ͍͜ͱʹΑΓ ҎԼͷ՝͕ݦࡏԽ͍ͯͨ͠ɻ w োʹؾ͖ͮ͘ϝϯόʔ͕োʹؾ͚ͮͳ͍ w νϟϯωϧ֎ͰରԠϓϩηε͕ߦΘΕΔͨΊ w ࣾྺͷઙ͍ϝϯόʔ͔ΒݟͯԿ͕ਖ਼͍͠ใࠂͷ ํͳͷ͔͔ΓͮΒ͍
22 োใࠂखॱͷܕԽ োهͷࢿ࢈Խ ଐਓੑͷഉআ ©︎ 2023 10X,
Inc. w োใࠂॻͷ࣭ϑΥʔϚοτ͕όϥόϥ ͩͬͨ w ࣌ͷରԠऀҎ֎ֶ͕ͼΛಘΔ͜ͱ͕ࠔͳ ใྔʹͳ͍ͬͯͨ
23 োใࠂखॱͷܕԽ োهͷࢿ࢈Խ ଐਓੑͷഉআ ©︎ 2023 10X,
Inc. w ҎԼͷ࣠ͰͷଐਓԽ͕ਐΜͰ͍ͨ w ಛఆػೳʹର͢Δଐਓੑ w োରԠ׳ΕΛ͍ͯ͠Δਓͷଐਓੑ w ͜ΕʹΑΓҎԼͷݒ೦͕͋ͬͨ w *ODJEFOU3FTQPOTFͷεέʔϥϏϦςΟ w ಛఆݸਓͷաͳෛՙ
24 ©︎ 2023 10X, Inc. ՝Λղܾ͢Δ͍͍ํ๏ͳ͍ͷ͔ʜ
25 ͋Δ໊εϥΠυͱͷग़ձ͍ ©︎ 2023 10X, Inc. IUUQTTQFBLFSEFDLDPNIJCPNBJOTJEFOUPSFTVQPOTVXP[JEPOHIVBEF[IJZVBOTVSVTMBDLCPUEFSFOKJUJOBTFLJZVSJUFJEVJDFXPTIJYJBOTVSV
©︎ 2023 10X, Inc. 26 ࣍ ղܾ͔ͨͬͨ͠՝ ՝ղܾͷͨΊͷ#PU
#PU͕ੜ·Εͨͦͷޙͷੈք
27 ©︎ 2023 10X, Inc. w (.0ϖύϘ*UP)JSPZB͞ΜͷεϥΠυ w ͜͜Ͱհ͞Ε͍ͯͨ#PUͷػೳ͕࣌ͷ՝ ͷ͍͔ͭ͘ʹͬͨ͞
w #PUʹΑΓ*ODJEFOU3FTQPOTFΛࢧԉ͢Δൃ ࢀߟʹͰ͖Δͱײͨ͡ 444#PUCZ(.0ϖύϘͱͷग़ձ͍
28 ͱ͍͍͖͑ͳΓ͜Μͳ#PUΛ࡞Δͷແཧɻɻɻ ©︎ 2023 10X, Inc. w #PUࣗମࢀߟʹͳΔͷͷɺ͙͢ʹ࡞ΕΔͷͰͳ͍ w αʔϏεোใࠂॻͷอଘॴͷҧ͍Λٵऩ͠ͳ͍ͱ͍͚ͳ͍
w 4BB4ར༻બࢶ͕ͩɺ࣌ͷ༏ઌΛߟ͑Δͱؾܰʹࢧ͏ͷ͍͠ίετ w ݕূ͕ඞཁ͕ͩɺ9ͷ՝ղܾʹUPPNVDIͳҹ͕͋ͬͨ w #PU࡞ΕΔ͔ߟ͑ͭͭฒߦͯ͠·ͣখ࢝͘͞ΊΒΕͳ͍͔Λߟ͑ͨ #MBNFMFTT JODJEFOUJP 8BSPPN ˞࣌·ͩະϦϦʔεͰͨ͠
29 ©︎ 2023 10X, Inc. w 4MBDL8PSL fl PX#VJMEFS ;BQJFSͰখ࢝͘͞ΊΔ
w ͜ΕͳΒͰ࣮Ͱ͖Δ w ϑΥʔϜೖྗˠ/PUJPOͷোใࠂॻͷࣗಈੜ #PU8PSL fl PXCVJMEFS ;BQJFSͰؤுΔ
30 ©︎ 2023 10X, Inc. w 4MBDL8PSL fl PX#VJMEFS ;BQJFSͰখ࢝͘͞ΊΔ
w ͜ΕͳΒͰ࣮Ͱ͖Δ w ϑΥʔϜೖྗˠ/PUJPOͷোใࠂॻͷࣗಈੜ োใࠂखॱͷܕԽɺোهͷࢿ࢈Խʹد༩👏 #PU8PSL fl PXCVJMEFS ;BQJFSͰؤுΔ
31 ©︎ 2023 10X, Inc. ࠓ4MBDLͷ8PSL fl PXCVJMEFSͷςϯϓϨʔτʹ *ODJEFOU3FTQPOTF͕͋Γ·͢ɻ ଟগͷΧελϚΠζඞਢͰ͕͢ػձ͕͋Ε
͝׆༻͍ͩ͘͞ɻ ༨ஊ࣌ͳ͔͚ͬͨͲ
32 8PSL fl PXCVJMEFS ;BQJFSͰղܾͰ͖ͳ͔ͬͨ՝ ©︎ 2023 10X, Inc. w
ݩʑͷ՝ͩͬͨଐਓੑͷഉআ͜ͷΈ߹ΘͤͰ͔ͬͨ͠ w ߹Θͤͯݩʑɺఆ͍ͯͨ͠՝͕ঃʑʹݦࡏԽͨ͠🔥
33 ͓͔ΘΓ՝🔥 ©︎ 2023 10X, Inc. ରԠνϟϯωϧͷࠞઢ ࢹௌͷԼ
ରԠϓϩηεͷܕԽ
34 ©︎ 2023 10X, Inc. w োͷ૿Ճͱͱʹࠞઢ͢Δ্͕͕֬ͬͨ w ಉ࣌ʹෳൃੜ͢ΔͱΧΦεʹ w
/FXQPTU͕ใࠂͳͷ͔ɺࣄޙରԠͷΓऔΓ ͳͷ͔Θ͔Βͳ͍ ରԠνϟϯωϧͷࠞઢ ࢹௌͷԼ ରԠϓϩηεͷܕԽ
35 ©︎ 2023 10X, Inc. w ࠞઢʹ͍ରԠνϟϯωϧͷࢹௌ͕Լ w ใࠂͷܕԽͷԸܙΛ૬ࡴ͢Δܗʹʜ
ରԠνϟϯωϧͷࠞઢ ࢹௌͷԼ ରԠϓϩηεͷܕԽ
36 ©︎ 2023 10X, Inc. w ใࠂܕԽͨ͠ҰํɺରԠϓϩηεόϥόϥ w ಛʹෆ׳ΕͳϝϯόʔॳಈͰށ͏͜ͱ͕ଟ͍ w
෮چऩଋͱ͍ͬͨڞ௨ݴޠ͕ແ͘ɺোεςʔ λεͷڞ༗͕ࠔͳঢ়ଶ ରԠνϟϯωϧͷࠞઢ ࢹௌͷԼ ରԠϓϩηεͷܕԽ
37 ͬͨ՝Λղܾ͘͢ʜ ©︎ 2023 10X, Inc. w 4MBDL"QQɺ௨শ*ODJEFOU#PUͷ࣮ΛٸϐονͰਐΊΔ🛠 w ߹Θͤͯ*ODJEFOU3FTQPOTFͷશମ૾ͷఆٛΛߦ͏✍
38 *ODJEFOU3FTQPOTFͷશମ૾ ©︎ 2023 10X, Inc. w োใࠂ͔ΒରԠɺ෮چͯྃ͢͠Δ·Ͱ ͷϥΠϑαΠΫϧΛఆٛ w
͜ΕΛ࣮ݱͰ͖ΔΑ͏#PUͷػೳΛઃܭ
39 )FMMP *ODJEFOU#PU👏 ©︎ 2023 10X, Inc. )J
40 ใࠂͷܕԽ ©︎ 2023 10X, Inc.
41 ରԠνϟϯωϧͷࣗಈੜ ©︎ 2023 10X, Inc. !ϙʔλϧνϟϯωϧ !ରԠνϟϯωϧ
42 ରԠϓϩηεͷࢧԉ ©︎ 2023 10X, Inc. *ODJEFOU$PNNBOEFSͷΨΠυ ରԠதͷࢧԉ
43 ऩଋ͔ΒৼΓฦΓ👏 ©︎ 2023 10X, Inc. ରԠऀͷҊ νϟϯωϧใͷ ߋ৽
44 ػೳͷશٕज़ϒϩάΛ͝ཡ͍ͩ͘͞🙏 ©︎ 2023 10X, Inc. IUUQTQSPEVDUYDPKQFOUSZ
©︎ 2023 10X, Inc. 45 ࣍ ղܾ͔ͨͬͨ͠՝ ՝ղܾͷͨΊͷ#PU
#PU͕ੜ·Εͨͦͷޙͷੈք
46 *ODJEFOU#PUϦϦʔεʹΑΔԸܙ ©︎ 2023 10X, Inc. 👏*ODJEFOU3FTQPOTFʹ·ͭΘΔ՝ͷղܾ 🔍ݟ͑ͮΒ͍՝ͷऩू
47 ͓͔ΘΓ՝ΛؚΊͨ՝ͷղܾ👏 ©︎ 2023 10X, Inc. ✅ରԠνϟϯωϧͷࠞઢ ✅ࢹௌͷԼ 🔄ଐਓੑͷഉআ 🔄ରԠϓϩηεͷܕԽ
➡νϟϯωϧͷʹΑΓ՝ղܾ ➡ϙʔλϧνϟϯωϧͷྲྀྔ͕దʹͳͬͨ ➡Ұ෦ɺԉॿͯ͠Δͷͷ#PUҎ֎ͷΞϓϩʔνඞཁ ➡ಉ্
48 ݟ͑ͮΒ͍՝ͷऩू🔍 ©︎ 2023 10X, Inc. ͜Ε͕ࢥΘ͵෭࢈Ͱ͋Γɺ#PUΛ࡞ͬͯྑ͔ͬͨ͜ͱͷͭ
49 Կ͕ى͖ͨͷ͔ ©︎ 2023 10X, Inc. #PUΛϦϦʔε͢Δ *ODJEFOU3FTQPOTFΛ վળͯ͠Δਓͱ͍͏ ೝΛ֫ಘ
ϞϠͬͨΒ৭ʑ ૬ஊͯ͘͠ΕΔ Ͱ͖ΔൣғͰ #PUͰղܾ͢Δ ΈΜͳ͏Ε͍͠☺ ˞ཁग़య
50 ֎͔ΒݟͯͯΘ͔Βͳ͍͜ͱ͕͋Δ ©︎ 2023 10X, Inc. w *ODJEFOU3FTQPOTFʹఆੑతͳ՝ଟ͍ w ͦΕΒোใࠂॻ4MBDLͷจ໘͔ΒಡΈऔΕͳ͍
w ͦͷ՝ͷड͚ࡼͱͯࣾ͠ͰೝΛ֫ಘ͠ɺ՝͕ू·ΔΑ͏ʹͳͬͨ
51 *ODJEFOU#PUͷग़൪ ©︎ 2023 10X, Inc. 4IJQJU w #PUۜͷؙͰͳ͍ w
͕ɺ#PUͰղܾͰ͖Δ՝͋Δ w ͦ͏͍͏ͷ߹ؒΛ๓࣮ͬͯͨ͠
52 ©︎ 2023 10X, Inc. w ো͕ൃੜͨ͜͠ͱΛࣄޙʹѲ͢Δέʔε͕͋Δ w ͦͷ߹োใͷ࡞ɺৼΓฦΓΛߦ͍͍ͨ w
*ODJEFOU#PUͩͱใࠂ࣌ʹେ͖͘ΞςϯγϣϯΛूΊΔ͜ͱʹͳ ΔͨΊར༻ͮ͠Β͍ ՝ɿదͳΞςϯγϣϯίϯτϩʔϧ োใࠂˠଈऩଋએݴ͢Δӡ༻ͰΧόʔ͍ͯͨ͠
53 ࣮ऩଋࡁΈোͷใࠂ ©︎ 2023 10X, Inc. w ऩଋࡁΈͷোΛใࠂͰ͖ΔΑ͏ʹͨ͠ w ΞςϯγϣϯίϯτϩʔϧΛదʹߦ͑ΔΑ͏ʹ
w ࣄޙͰ͋ͬͯোใৼΓฦΓΛ׳ΕͨܕͰߦ͑ΔΑ͏ʹ
54 ©︎ 2023 10X, Inc. w োͱͯ͠ใࠂ͢ΔʹϘϠϨϕϧͳࣄ͕࣌ͨ·͋Δ w ಛʹ͓͍߹ͤ$SJUJDBMͳোͳ͜ͱ͋Εૢ࡞ϛεͰ͋Δ ͜ͱ͋Δ
w ݪଇͱͯ͠ʮո͔ͬͨ͠Βଈใࠂʯͱ͍͑ɺGBMTFQPTJUJWF͕ଟ ͍ͷࣄ࣮ʜ ՝ɿ·ͩোͰͳ͍Μ͚ͩͲʜ ײ֮తʹҰ൪Լͷ4FWFSJUZͷɺ͏ҰஈԼ͕ཉ͍͠ʜʂ
55 ࣮ෆ۩߹ௐࠪνϟϯωϧͷ࡞ ©︎ 2023 10X, Inc. w োͱผʹɺෆ۩߹ௐࠪνϟϯωϧΛ࡞͢ΔػೳΛ࣮ w ௐࠪͷ݁Ռɺোͩͬͨ߹ͦͷ··νϟϯωϧΛ࠶ར༻Ͱ
͖ΔΑ͏ʹ
©︎ 2023 10X, Inc. 56 ࠷ޙʹ
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