Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Slack と Incident Command System / #slackbook
Search
Takumi Sakamoto
July 05, 2016
Programming
2
660
Slack と Incident Command System / #slackbook
6月28日に発売された『Slack入門』(技術評論社)の出版記念イベントにて Slack と Incident Command System について話をしました。
Takumi Sakamoto
July 05, 2016
Tweet
Share
More Decks by Takumi Sakamoto
See All by Takumi Sakamoto
Building Data Pipelines with Apache Airflow
takus
3
2.7k
The Missing Pieces of Amazon ECS (for me)
takus
2
880
マイクロサービスとSRECon / #microserv
takus
14
4.5k
Why and How SmartNews uses SaaS?
takus
2
2.9k
スマートニュースの世界進出を支えるログ解析基盤 #jawsdays #tech
takus
64
18k
SmartNews と Datadog
takus
6
3.9k
ぜんぶ AWS でやらないワケ
takus
55
110k
Velocity Conference 2013 Report
takus
2
1.7k
若者が Velocity Conference に参加して感じた Perl の現実
takus
0
770
Other Decks in Programming
See All in Programming
Package Traits
ikesyo
1
210
AHC041解説
terryu16
0
360
テストコードのガイドライン 〜作成から運用まで〜
riku929hr
7
1.4k
非ブラウザランタイムとWeb標準 / Non-Browser Runtimes and Web Standards
petamoriken
0
430
PHPUnitしか使ってこなかった 一般PHPerがPestに乗り換えた実録
mashirou1234
0
420
EC2からECSへ 念願のコンテナ移行と巨大レガシーPHPアプリケーションの再構築
sumiyae
3
580
テストコード書いてみませんか?
onopon
2
340
Androidアプリのモジュール分割における:x:commonを考える
okuzawats
1
280
Асинхронность неизбежна: как мы проектировали сервис уведомлений
lamodatech
0
1.3k
「とりあえず動く」コードはよい、「読みやすい」コードはもっとよい / Code that 'just works' is good, but code that is 'readable' is even better.
mkmk884
6
1.4k
HTML/CSS超絶浅い説明
yuki0329
0
190
混沌とした例外処理とエラー監視に秩序をもたらす
morihirok
13
2.2k
Featured
See All Featured
How to train your dragon (web standard)
notwaldorf
89
5.8k
The Power of CSS Pseudo Elements
geoffreycrofte
74
5.4k
The Straight Up "How To Draw Better" Workshop
denniskardys
232
140k
Exploring the Power of Turbo Streams & Action Cable | RailsConf2023
kevinliebholz
28
4.5k
The Invisible Side of Design
smashingmag
299
50k
Evolution of real-time – Irina Nazarova, EuRuKo, 2024
irinanazarova
6
500
Fireside Chat
paigeccino
34
3.1k
Testing 201, or: Great Expectations
jmmastey
41
7.2k
Building a Scalable Design System with Sketch
lauravandoore
460
33k
Sharpening the Axe: The Primacy of Toolmaking
bcantrill
38
1.9k
Practical Tips for Bootstrapping Information Extraction Pipelines
honnibal
PRO
10
860
Understanding Cognitive Biases in Performance Measurement
bluesmoon
27
1.5k
Transcript
ChatOps ͱ Incident Command System Takumi Sakamoto ʮSlackೖʯץߦه೦LTେձ 2016.07.05
Takumi Sakamoto SRE @ SmartNews
SmartNews • ϞόΠϧ࠷దԽ͞ΕͨχϡʔεΞϓϦ • શੈքͰ 1,800 ສμϯϩʔυ • ΞϧΰϦζϜʹΑͬͯ৴هࣄΛબ https://www.smartnews.com/
εϚχϡʔͱ Slack SlackถҰ੪ಋೖͷཪଆʹ͋ΔɺSmartNewsͷάϩʔόϧͳνʔϜϏϧσΟϯάज़ͱʁ
Πϯγσϯτ • ISO22300 ʹΑΔͱ࣍ͷΑ͏ʹఆٛ͞Ε͍ͯΔ • ʮதஅɾ્ɺଛࣦɺۓٸࣄଶɺةػʹɺͳΓಘΔ·ͨͦ ΕΒΛҾ͖ى͜͠ಘΔঢ়گʯ Πϯγσϯτ / Wikipedia
SRE ຊ Ch.14 Incident Management ͋ͨΓͷ͓ Site Reliability Engineering /
O'Reilly
͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶃ • ਂʹΦϯίʔϧΛड͚ͨΤϯδχΞ͕ݪҼΛௐ࢝ΊΔ͕ɺ ঢ়گѱԽ͍ͯ͘͠Ұํ • ͨ·ͨ·ΦϯϥΠϯʹͳ͍ͬͯΔΤϯδχΞୡ͕ͦΕͧΕಠ ࣗʹௐࠪΛ͡ΊΔ
͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶄ • ্࢘ʮͳͥใࠂ͕͜Μͳʹ͍ͷͩʁʯͱౖ͓Γ • Ϗδωε෦ͷ VP ʮ͍ͭʹͳͬͨΒ෮چ͢Δͷͩʁʯͱ ஞҰঢ়گใࠂΛٻΊΔ
͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶅ • ͨ·ͨ·ঢ়گΛௐ͍ࠪͯͨ͋͠ΔΤϯδχΞ͕ಥવͷર͖Ͱ 1 ߦͷίʔυमਖ਼Λͯ͠ɺଈ࠲ʹσϓϩΠ • ͦͷมߋ͕ΑΓࣄଶΛਂࠁʹ͠ɺͯ͢ͷαʔϏε͕ϝϧτ μϯ͢Δ
͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶆ • ͦͷޙɺෆෆٳͷྗʹΑͬͯͳΜͱ͔αʔϏεΛ෮چ • શһ͕ফ͖͍ͬͯ͠ΔͨΊɺಛʹΠϯγσϯτϨϙʔτͳ ͲΛ·ͱΊͣʹؼ • ޙɺࢥ͍ग़͠ͳ͕Βॻ͜͏ͱ͢ΔɺهԱ్͕Ε్Ε Ͱத్ͳϨϙʔτͱͳΔ
• ࠜຊରԠ͕ߦΘΕͳ͔ͬͨͷͰɺिؒޙʹ͓ͳ͕͡࠶ ൃ
Կ͕Α͘ͳ͍ͷ͔ʁ • ͦΕͧΕͷׂ͕ϋοΩϦ͍ͯ͠ͳ͍ • ֤͕ࣗࣗ༝ͳஅͰରԠ͍ͯ͠Δ • εςʔΫϗϧμͷίϛϡχέʔγϣϯෆ • ࠜຊݪҼͷৼΓฦΓ͕ࡶ
NewRelic ࣾͷࣄྫ @SRECon'16 nrrd 911 ic me: The Incident Commander
Role / USENIX SRECon 16
Incident Command System • ถࠃͰ։ൃ͞Εͨࡂݱɾࣄ݅ݱͳͲʹ͓͚Δඪ४Խ͞ ΕͨϚωδϝϯτɾγεςϜͷ͜ͱɻ໋ྩܥ౷ཧख๏͕ ඪ४Խ͞Ε͍ͯΔ͕ಛɻ1970ʹফʹΑΓ։ൃ͞ ΕɺঃʑʹଞͷߦػؔͳͲͰͷར༻͕֦େ͠ɺσϑΝΫτ ελϯμʔυʹͳͬͨɻ ΠϯγσϯτɾίϚϯυɾγεςϜ
/ Wikipedia
ICS ͷྫ http://www.wikiwand.com/en/Incident_Command_System
ϓϩηεʹ߹Θͤͯ୯७Խ nrrd 911 ic me: The Incident Commander Role /
USENIX SRECon 16
nrrd 911 ic me: The Incident Commander Role / USENIX
SRECon 16
nrrd 911 ic me: The Incident Commander Role / USENIX
SRECon 16
nrrd 911 ic me: The Incident Commander Role / USENIX
SRECon 16
Կ͕Α͍ͷ͔ʁ • ݸʑͷׂ͕໌֬ʹఆٛ͞Ε͍ͯΔ • ใϑϩʔͷ੍ޚ • શମͷӨڹΛߟ্ྀͨ͠Ͱͷஅ
Ͳ͏ͬͯීٴ͍͔ͯ͘͠ʁ $IBU0QT
DEMO https://gist.github.com/takus/349f4097a597d606dd8749095df323b7
Πϯγσϯτൃੜ
εςʔλεߋ৽
ސ٬ͱͷίϛϡχέʔγϣϯ
ରԠྃ
ৼΓฦΓͷ४උ
·ͱΊ • Incident Command System • ΠϯγσϯτରԠͷͨΊͷඪ४Խ͞ΕͨཧγεςϜ • ׂͷ໌֬Խɺใϑϩʔͷ੍ޚɺਖ਼͍͠அ •
ChatOps • ϓϩηεΛαϙʔτ͢ΔͨΊͷಓ۩ͱͯ͠͏ • ϓϩηεͷಋೖࢧԉʹཱͪ·͢