Upgrade to Pro — share decks privately, control downloads, hide ads and more …
Sign up for free

Slack と Incident Command System / #slackbook

Avatar for Takumi Sakamoto Takumi Sakamoto
July 05, 2016
Programming
780
2

Slack と Incident Command System / #slackbook

6月28日に発売された『Slack入門』（技術評論社）の出版記念イベントにて Slack と Incident Command System について話をしました。

Avatar for Takumi Sakamoto

Takumi Sakamoto

July 05, 2016

More Decks by Takumi Sakamoto

See All by Takumi Sakamoto
Building Data Pipelines with Apache Airflow
Avatar for Takumi Sakamoto takus
3
3k
The Missing Pieces of Amazon ECS (for me)
Avatar for Takumi Sakamoto takus
2
990
マイクロサービスとSRECon / #microserv
Avatar for Takumi Sakamoto takus
14
4.6k
Why and How SmartNews uses SaaS?
Avatar for Takumi Sakamoto takus
2
3.2k
スマートニュースの世界進出を支えるログ解析基盤 #jawsdays #tech
Avatar for Takumi Sakamoto takus
64
19k
SmartNews と Datadog
Avatar for Takumi Sakamoto takus
6
4k
ぜんぶ AWS でやらないワケ
Avatar for Takumi Sakamoto takus
55
110k
Velocity Conference 2013 Report
Avatar for Takumi Sakamoto takus
2
1.7k
若者が Velocity Conference に参加して感じた Perl の現実
Avatar for Takumi Sakamoto takus
0
870

Other Decks in Programming

See All in Programming
パズルゲームの作り方 / how to make puzzle games
Avatar for kaityo256 kaityo256
PRO
2
240
SONY CISC-NEWS NWS-1750 + NWB-225 フレームバッファの NetBSD/news68k ドライバ実装 / OSC2026Hiroshima
Avatar for Izumi Tsutsui tsutsui
0
150
WebRTC映像をAirPlayに対応させる挑戦.pdf
Avatar for monolithic-adam monolithic_adam
0
320
JRuby: Past, Present, and Future
Avatar for headius headius
0
210
モバイル交通系ICへのチャージ実例から考える、クロスプラットフォーム開発におけるiOS実機テスト設計とCI運用
Avatar for Yu Sugawara yusuga
1
550
MVNOの申込からeSIM開通までをiOSアプリでつなぐ- 本人確認・MNP・通信事業者基盤をまたぐ実装
Avatar for Sato Takeshi satotakeshi
0
500
iOSDCのペンライトを自動制御したい！
Avatar for Akio Itaya akkeylab
0
120
速習iPhone Duo対応
Avatar for 野瀬田　裕樹 yuukiw00w
2
850
The Rails Doctrine Decade
Avatar for Koichi ITO koic
2
400
Java 27新機能 / Java 27 new features
Avatar for Naoki Kishida kishida
2
180
AI活用は、個人から組織へ｜マルチプレイヤーエージェントハーネス「QM」の社内活用事例 / AI use is moving from individuals to orgs
Avatar for r-kagaya rkaga
1
290
KiroのSpecで「五目並べ」を作ってみる
Avatar for Satoshi Kaneyasu satoshi256kbyte
1
270

Featured

See All Featured
The Spectacular Lies of Maps
Avatar for Per Axbom axbom
PRO
1
1k
GitHub's CSS Performance
Avatar for Jon Rohan jonrohan
1033
470k
svc-hook: hooking system calls on ARM64 by binary rewriting
Avatar for Akira Moroo retrage
2
590
Code Reviewing Like a Champion
Avatar for maltzj maltzj
528
40k
Improving Core Web Vitals using Speculation Rules API
Avatar for Sergey Chernyshev sergeychernyshev
21
1.6k
A Modern Web Designer's Workflow
Avatar for Chris Coyier chriscoyier
699
190k
Why Our Code Smells
Avatar for Brandon Keepers bkeepers
PRO
340
58k
Beyond borders and beyond the search box: How to win the global "messy middle" with AI-driven SEO
Avatar for David Carrasco davidcarrasco
3
270
Stop Working from a Prison Cell
Avatar for Chris Michel hatefulcrawdad
274
21k
The Art of Programming - Codeland 2020
Avatar for Erika Heidi erikaheidi
57
14k
For a Future-Friendly Web
Avatar for Brad Frost brad_frost
183
10k
Leveraging Curiosity to Care for An Aging Population
Avatar for Cassini Nazir cassininazir
1
520

Transcript

  1. ChatOps ͱ Incident Command System Takumi Sakamoto ʮSlackೖ໳ʯץߦه೦LTେձ 2016.07.05

  2. Takumi Sakamoto SRE @ SmartNews

  3. SmartNews • ϞόΠϧ࠷దԽ͞ΕͨχϡʔεΞϓϦ • શੈքͰ 1,800 ສμ΢ϯϩʔυ • ΞϧΰϦζϜʹΑͬͯ഑৴هࣄΛબ୒ https://www.smartnews.com/

  4. εϚχϡʔͱ Slack Slack೔ถҰ੪ಋೖͷཪଆʹ͋ΔɺSmartNewsͷάϩʔόϧͳνʔϜϏϧσΟϯάज़ͱ͸ʁ

  5. Πϯγσϯτ • ISO22300 ʹΑΔͱ࣍ͷΑ͏ʹఆٛ͞Ε͍ͯΔ • ʮதஅɾ્֐ɺଛࣦɺۓٸࣄଶɺةػʹɺͳΓಘΔ·ͨ͸ͦ ΕΒΛҾ͖ى͜͠ಘΔঢ়گʯ Πϯγσϯτ / Wikipedia

  6. SRE ຊ Ch.14 Incident Management ͋ͨΓͷ͓࿩ Site Reliability Engineering /

    O'Reilly

  7. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶃ • ਂ໷ʹΦϯίʔϧΛड͚ͨΤϯδχΞ͕ݪҼΛௐ΂࢝ΊΔ͕ɺ ঢ়گ͸ѱԽ͍ͯ͘͠Ұํ • ͨ·ͨ·ΦϯϥΠϯʹͳ͍ͬͯΔΤϯδχΞୡ͕ͦΕͧΕಠ ࣗʹௐࠪΛ͸͡ΊΔ

  8. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶄ • ্࢘͸ʮͳͥใࠂ͕͜Μͳʹ஗͍ͷͩʁʯͱౖ͓Γ • Ϗδωε෦໳ͷ VP ͸ʮ͍ͭʹͳͬͨΒ෮چ͢Δͷͩʁʯͱ ஞҰঢ়گใࠂΛٻΊΔ

  9. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶅ • ͨ·ͨ·ঢ়گΛௐ͍ࠪͯͨ͋͠ΔΤϯδχΞ͕ಥવͷર͖Ͱ 1 ߦͷίʔυमਖ਼Λͯ͠ɺଈ࠲ʹσϓϩΠ • ͦͷมߋ͕ΑΓࣄଶΛਂࠁʹ͠ɺ͢΂ͯͷαʔϏε͕ϝϧτ μ΢ϯ͢Δ

  10. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶆ • ͦͷޙɺෆ຾ෆٳͷ౒ྗʹΑͬͯͳΜͱ͔αʔϏεΛ෮چ • શһ͕ফ໣͖͍ͬͯ͠ΔͨΊɺಛʹΠϯγσϯτϨϙʔτͳ ͲΛ·ͱΊͣʹؼ୐ • ޙ೔ɺࢥ͍ग़͠ͳ͕Βॻ͜͏ͱ͢Δ΋ɺهԱ్͕੾Ε్੾Ε Ͱத్൒୺ͳϨϙʔτͱͳΔ

    • ࠜຊରԠ͕ߦΘΕͳ͔ͬͨͷͰɺ਺िؒޙʹ͓ͳ͡໰୊͕࠶ ൃ

  11. Կ͕Α͘ͳ͍ͷ͔ʁ • ͦΕͧΕͷ໾ׂ͕ϋοΩϦ͍ͯ͠ͳ͍ • ֤͕ࣗࣗ༝ͳ൑அͰରԠ͍ͯ͠Δ • εςʔΫϗϧμ΁ͷίϛϡχέʔγϣϯෆ଍ • ࠜຊݪҼͷৼΓฦΓ͕ࡶ

  12. NewRelic ࣾͷࣄྫ @SRECon'16 nrrd 911 ic me: The Incident Commander

    Role / USENIX SRECon 16

  13. Incident Command System • ถࠃͰ։ൃ͞Εͨࡂ֐ݱ৔ɾࣄ݅ݱ৔ͳͲʹ͓͚Δඪ४Խ͞ ΕͨϚωδϝϯτɾγεςϜͷ͜ͱɻ໋ྩܥ౷΍؅ཧख๏͕ ඪ४Խ͞Ε͍ͯΔ఺͕ಛ௃ɻ1970೥୅ʹফ๷ʹΑΓ։ൃ͞ Εɺঃʑʹଞͷߦ੓ػؔͳͲͰͷར༻͕֦େ͠ɺσϑΝΫτ ελϯμʔυʹͳͬͨɻ ΠϯγσϯτɾίϚϯυɾγεςϜ

    / Wikipedia

  14. ICS ͷྫ http://www.wikiwand.com/en/Incident_Command_System

  15. ϓϩηεʹ߹Θͤͯ୯७Խ nrrd 911 ic me: The Incident Commander Role /

    USENIX SRECon 16

  16. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  17. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  18. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  19. Կ͕Α͍ͷ͔ʁ • ݸʑͷ໾ׂ͕໌֬ʹఆٛ͞Ε͍ͯΔ • ৘ใϑϩʔͷ੍ޚ • શମ΁ͷӨڹΛߟ্ྀͨ͠Ͱͷ൑அ

  20. Ͳ͏΍ͬͯීٴ͍͔ͯ͘͠ʁ $IBU0QT

  21. DEMO https://gist.github.com/takus/349f4097a597d606dd8749095df323b7

  22. Πϯγσϯτൃੜ

  23. εςʔλεߋ৽

  24. ސ٬ͱͷίϛϡχέʔγϣϯ

  25. ରԠ׬ྃ

  26. ৼΓฦΓͷ४උ

  27. ·ͱΊ • Incident Command System • ΠϯγσϯτରԠͷͨΊͷඪ४Խ͞Εͨ؅ཧγεςϜ • ໾ׂͷ໌֬Խɺ৘ใϑϩʔͷ੍ޚɺਖ਼͍͠൑அ •

    ChatOps • ϓϩηεΛαϙʔτ͢ΔͨΊͷಓ۩ͱͯ͠࢖͏ • ϓϩηεͷಋೖࢧԉʹ΋໾ཱͪ·͢